Solved Crucial P310 NVMe not recognised at install start.


ann_droid

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Hi

Installed is Micron 500 GB nvme,I removed it and fitted a 2TB Crucial P310 NVMe.

Using Ventoy I can start and run Debian 13 Live, also Debian 13, which I have installed.

Trying the W11 International x64 ISO I downloaded will not find/recognise the Crucial drive, nor Tiny11 either (currently running Tiny11 on the Micron drive).
So I installed Debian and downloaded the Crucial driver file, and copied it to the USB with Ventoy on.

Absolutely stumped, so I have refitted the Micron device.

NB: This Asus 17 only has the single storage option, so cloning is currently unavailable.

Suggestions please.
 

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System One

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    W10, W11, Mint and Debian
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Main reason it doesn't find the drive during installation is that, on BIOS, the drive mode is set as RAID and not AHCI. This is common on Dell computers. In this case you must load the IRST drivers during installation. or set drive mode to AHCI.
Did you boot the Win 11 USB installation drive as UEFI and not Legacy?

Please edit your profile with ALL your hardware specs. It will help us to help you
 

My Computers

System One System Two

  • OS
    Windows 11 Pro - Windows 7 HP 64 - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 256G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
If your boot mode is set to RAID or VMD is enabled in bios, for drives to be recognized by the windows installer, you can do one of two things, change disk mode to AHCI or install RAID drivers at the "Load Driver" step of the install. See step 10 here.. Clean Install Windows 11

Personally, I always take this opportunity to change disk mode to AHCI.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Please open disk management. There you will see your new drive as raw. Because it is raw and it is not yet a Volume, you will not see it during installation of Windows.

Right-click your drive and click New Simple Volume.. Click Next.. Make disk GPT disk for UEFI installation. Do not format and do not assign a drive letter. Click Next until you reach the end.

I bought a new NVMe M.2 drive (Corsair MP600 Core XT 1 TB) and same happened to me.

Hope this helps.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-4790
    Motherboard
    Asus H97 Pro Gamer with add-on TPM1.2 module
    Memory
    Teams DDR3-1600 4x4 GB
    Graphics Card(s)
    MSI Nvidia GeForce GTX 1050Ti
    Sound Card
    Realtek ALC1150
    Monitor(s) Displays
    Dell P2425D
    Screen Resolution
    2560 by 1440 pixels
    Hard Drives
    Corsair NVMe M.2 Core XT 1000 GB (Windows 11 v.25H2); Samsung SATA Evo 870 500 GB (Windows 11 v.25H2);
    PSU
    Corsair HX850
    Case
    Gigabyte Solo 210
    Cooling
    Zalman CNPS7X Tower
    Keyboard
    Microsoft AIO Wireless (includes touchpad)
    Mouse
    HP S1000 Plus Wireless
    Internet Speed
    500 Mb fiber optic
    Browser
    Chrome; MS Edge
    Antivirus
    Windows Defender
  • Operating System
    MacOS 12 Monterey
    Computer type
    Laptop
    Manufacturer/Model
    Apple Macbook Air
    CPU
    Intel Core i5
    Memory
    8 GB
    Graphics card(s)
    Intel integrated
    Screen Resolution
    1440 by 900 pixels
    Hard Drives
    128 GB
    Keyboard
    Built-in
    Mouse
    Microsoft Wireless
    Internet Speed
    802.11 ac
    Browser
    Chrome; Safari
    Antivirus
    N/A
Thanks for the replies.

After faffing about, I am currently watching it doing a Cloud Recovery.

So I guess it will be a Factory Fresh ASUS 17 X1704VA, with 24 Gig of RAM and W11 Home on a 2 TB NVMe and an Intel Inside i5-1335u CPU.
 

My Computer

System One

  • OS
    W10, W11, Mint and Debian
    Computer type
    Laptop
    Manufacturer/Model
    HP,HP, HP and Lenovo
    Other Info
    Assorted hardware and OS's.
@suatcini54 When adding an additional drive to a working system that is correct. But this user is doing a clean install and the drive was not detected. That's an entirely different scenario. He/she would have run into the exact same thing when trying to clean install to the OLD drive.
If one's system is AHCI, the install uses the MS default storage controller driver which is included on the install disk. If one's system is set to RAID, the installer will stop in it's tracks until the user provides the appropriate Intel/AMD storage controller driver.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
First thing to do with a new SSD is to initialize it, as stated above.

Not when doing a clean install. The Windows installer initializes and partitions the drive for you.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Hi

I short circuited the problem by doing the cloud recovery option from ASUS.

It worked. Wiped out my Debian 13 Install, but HeyHo.

I set a local account, shrunk the 1.8 TB C: drive to a more modest 330 GB ISH.

Did a little housekeeping, and rebooted to install Linux Mint in Safe Mode, 80 and 250 GB ISH for / and /home.

Thank you all for the input on a Sunday Evening.

I need to mark this as SOLVED.
(Reading all the potential pitfalls with BIOS options you all pointed out, I was glad that I found the recovery that must have rectified everything. Thanks again for the Interest and Input).
 

My Computer

System One

  • OS
    W10, W11, Mint and Debian
    Computer type
    Laptop
    Manufacturer/Model
    HP,HP, HP and Lenovo
    Other Info
    Assorted hardware and OS's.
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