Cumulative Updates failing to install on Gigabyte Z390 Motherboard


slcidea

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I miss the good old days you could repair Registry by loading an older instance. It was done in Windows 98 by running the scanreg command with the appropriate parameters. From Windows Me and later you can use System Restore to go back to an earlier restore point, provided you have enabled System Restore (it is disabled by default in Windows 10 and 11) and there is a suitable point to return to. Once you fix it with an in-place upgrade or with a clean installation, make sure you enable System Restore and you create a restore point. If anything goes wrong again just return back to this point. Your data are not affected.
I periodically make complete backups with Macrium after major updates and also have restore points to revert back to.
 

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IanMosley

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Once you fix it with an in-place upgrade or with a clean installation, make sure you enable System Restore and you create a restore point. If anything goes wrong again just return back to this point. Your data are not affected.
By MS's own admission,'system restore' is not reliable; you should investigate a bespoke OEM backup & restore software. Most contributors to this Forum run Macrium Reflect or other backup software.

The free version of MR - here - should be OK for your needs,.
 

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    Windows 11 Pro v 22H2 (Build 22621.1194)
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    Dell Inspiron 3670
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    Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz 2.81 GHz
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    64-bit operating system, x64-based processor
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    8.00 GB
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    Intel(R) UHD Grahics 630; NVIDIA Geforce GT 1030
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    Dell P2714H Monitor
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    1920 x 1080
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    1 x 1TB WDC WD10EZEX-75WN4A0 Internal HDD
    1 x 1TB Seagate STGX4000400 External HDD
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    BaseBoard Manufacturer Dell Inc.
    BaseBoard Product 0H4VK7
    BaseBoard Version A03

SIW2

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I had problems with the updates as well. The big one call kb501 something appeared to go in, but on restart just stuck on a blank screen.

After uninstalling the update using the function on the boot media, restarted into win11 alright.

Then after more updates, at least it it booted into win11. But there was another problem - file explorer jamming up.

Bit bored with it doing that. I might just reinstall and start again.
 
Last edited:

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    gigabyte b365m ds3h
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    2x8gb 3200mhz
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    benq gw2480
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    bequiet pure power 11 400CM
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    cryorig m9i
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    win7
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    CPU
    pentium g5400
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    gigabyte b365m ds3h
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    1x8gb 2400
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    xfx pro 450

spapakons

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I am aware of Macrium Reflect and other cloning tools, but creating a Restore point takes 1-2 minutes while cloning the whole 480GB SSD would take over 30 minutes. If I have to go back at a specific restore point it might take 10-20 minutes while cloning back the whole disk would take more than 30 minutes. I reserve clones when there is a total disaster I cannot fix by simply getting back to a restore point. Also it is well known that you might not succeed to go back to the latest restore point or going back to that might not fix your issue. In that case try again going back to an earlier restore point and this usually works.
 

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System One System Two

  • OS
    Windows 11 Pro 22H2 64-bit (build 22621.1105)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
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    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
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    1280x800
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    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
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    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v22H2 (build 22621.1105)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
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    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

SIW2

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I might try reinstalling with the boot media I just made. I included the windows setup files, though I dont normally install that way, I will give it whirl when I have the time.

2261v7.iso

For people who like using windows setup, it searches all partitions for the appropriate sources folder on the root. So you can plonk the sources folder on the root of any partition and run setup from booted media and it should find it. Setup has behaved like that since win7.
 

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    i5-8400
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    gigabyte b365m ds3h
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    2x8gb 3200mhz
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    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450

Dru2

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    Intel i9-9900K
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    Gigabyte Aorus Z390 Xtreme
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    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
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    Radeon VII
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    NEC PA242w (24 inch)
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    Win 10 Pro 22H2 (build 19045.2130)
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    Lenovo ThinkPad Yoga X1
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    Intel i7-7600U
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    Intel
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    16igg
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Dru2

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    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
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    Corsair H115i RGB Platinum
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    Logitech Craft
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    Logitech MX Master 3
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    500mb Download. 11mb Upload
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    Microsoft Edge Chromium
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    Windows Security
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    System used for gaming, photography, audiophile media center, work.
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    Win 10 Pro 22H2 (build 19045.2130)
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    Lenovo ThinkPad Yoga X1
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    Intel i7-7600U
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    Intel
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    16igg
    Graphics card(s)
    Intel HD 620
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    14.0 WQHD OLED Touch
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SIW2

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Seems the OP wants to keep it secret.
 

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    Win7
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    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450

Dru2

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Seems the OP wants to keep it secret.
Yeah, it seems to be the ole "help me" but I'm not providing any info on the hardware post. Check the system specs. We don't even know which version of Windows being run.... another question I asked.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 (Build 22621.1105)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, audiophile media center, work.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Yoga X1
    CPU
    Intel i7-7600U
    Motherboard
    Intel
    Memory
    16igg
    Graphics card(s)
    Intel HD 620
    Sound Card
    Onboard
    Monitor(s) Displays
    14.0 WQHD OLED Touch
    Screen Resolution
    2560 x 1440
    Hard Drives
    1TB NVMe Drive (OEM)
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    laptop
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    Laptop cooling
    Mouse
    Logitech MX Anywhere 2S
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spapakons

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The brand makes little difference. As soon as the Firmware (BIOS) and the chipset drivers are properly updated there should not be any issue.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 64-bit (build 22621.1105)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v22H2 (build 22621.1105)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

Dru2

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The brand makes little difference. As soon as the Firmware (BIOS) and the chipset drivers are properly updated there should not be any issue.
It actually DOES help to know system specs, and you know this. It also helps to know the board model to check if the drivers and BIOS are up to date or correct. You know this as well.

As I'm fond of saying.... help me help you.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 (Build 22621.1105)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, audiophile media center, work.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Yoga X1
    CPU
    Intel i7-7600U
    Motherboard
    Intel
    Memory
    16igg
    Graphics card(s)
    Intel HD 620
    Sound Card
    Onboard
    Monitor(s) Displays
    14.0 WQHD OLED Touch
    Screen Resolution
    2560 x 1440
    Hard Drives
    1TB NVMe Drive (OEM)
    PSU
    laptop
    Case
    laptop
    Cooling
    Laptop cooling
    Mouse
    Logitech MX Anywhere 2S
    Keyboard
    Laptop
    Internet Speed
    100MB
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    Edge Chromium
    Antivirus
    Windows Security

slcidea

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Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
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    Manufacturer/Model
    Custom
    CPU
    I5-9600
    Motherboard
    Gigabyte
    Memory
    16 Gb
    Graphics Card(s)
    nvidia

spapakons

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Which brand? Asus, Gigabyte, Asrock, MSI?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 64-bit (build 22621.1105)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v22H2 (build 22621.1105)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

Dru2

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Sorry, my board is Gigabyte Z390 UD Rev: 1.1 and I am running the latest F10 Bios.
Your post title - "Cumulative Updates failing to install on Gigabyte Z390 Motherboard" at first reads as though "Gigabyte Z390 boards" had an issue, but reading through all your posts, your issue is anything after KB5015882 has fails to install, and not really an issue with the board itself?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 (Build 22621.1105)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, audiophile media center, work.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Yoga X1
    CPU
    Intel i7-7600U
    Motherboard
    Intel
    Memory
    16igg
    Graphics card(s)
    Intel HD 620
    Sound Card
    Onboard
    Monitor(s) Displays
    14.0 WQHD OLED Touch
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slcidea

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Your post title - "Cumulative Updates failing to install on Gigabyte Z390 Motherboard" at first reads as though "Gigabyte Z390 boards" had an issue, but reading through all your posts, your issue is anything after KB5015882 has fails to install, and not really an issue with the board itself?
My post was to see if anyone else was having similar issue with Gigabyte Z390 relative to cum updates after KB5015882. My hardware is fine, and I was able to do a clean install without any issues. My problem is that these cum updates go to 30% and when the computer restarts to finish the rest of the update it just stays with the spinning circle forever. I've let it run overnight thinking it's taking extra time but no luck. Something in the boot process during an update is not working and the most logical cause is driver hangup. When the update fails the error code that's associated with why the update didn't work is 0xc1900101 which is related to driver. What I need to know is which driver in particular is the culprit. I've even disabled all non-Microsoft Services and used clean boot but no luck. If it's something related to the registry then it's almost impossible to figure out the cause.
 

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spapakons

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I don't think the motherboard has anything to do with it. Run sfc /scannow in the Terminal or Powershell as Administrator to fix any faulty system files. Then restart. If this doesn't fix the issue you must also use the dism command. Sorry I don't remember the syntax.
 

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I had similar problems. Just did a clean install and the subsequent updates appear to have been ok .

Gave me a chance to try out my new boot media

I got rid of the existing namespace folders
2022-11-20_192509.jpg


that looks better:
2022-11-20_192858.jpg

and we're off:
2022-11-20_192928.jpg


2022-11-20_193023.jpg
 
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Dru2

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My post was to see if anyone else was having similar issue with Gigabyte Z390 relative to cum updates after KB5015882.
I don't. And I have a Z390 board. See my system specs.

What I need to know is which driver in particular is the culprit. I've even disabled all non-Microsoft Services and used clean boot but no luck. If it's something related to the registry then it's almost impossible to figure out the cause.
Yeah, that error code is not going to point to a specific driver as it is generic in nature only indicating there is some type of driver issue.

One of the things you could (should) do is investigate your Device Manager to see if there are any Red X or yellow exclamation points or question marks. With that can you post an image of your Devie Manager?

BTW, I don't think it's a good idea to disable services when you're already having issues, unless you know for certain the service, you're disabling is actually the cause of your issue.
 

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IanMosley

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If this doesn't fix the issue you must also use the dism command. Sorry I don't remember the syntax.
dism /Online /Cleanup-Image /RestoreHealth
 

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