@Kojack
This sounds interesting... I'd be curious if this was YOUR issue as well . . .
Is your power supply the 360 watt or 500 watt?
I hope this helps you.
Hi all. First time here, please be gentle. Like many of you here, my XPS 8940 has been having random freezes while idling or under very basic use (in my case, Word, Excel, YouTubing on Firefox, or ...
www.dell.com
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mresnick
11 Posts
October 12th, 2023 23:15
Hi
I have the
XPS 8940 with GTX3060 32GB ram and i7
My
pc passes every diagnostic test with flying colors. But the one thing diagnostics do not test is the power supply.
The
power supply in this unit does not have adequate power to keep this machine running with the GTX3060.
How do I know this is the problem? I
removed the GTX3060 and replaced with my trusty GeForce GT1030 with 2gb RAM and have not had the problem since.
Is my machine slower? No. Do I notice any difference? I'm not a gamer so no I do not.
The
machine shipped with a power supply that cannot adequately power the components. I'd check available power supplies for this unit and replace it with the highest wattage power supply they have available.
If you bought the PC without configuring the machine manually you definitely have the base 360 Watt power supply.
They have a 500 watt power supply available for this XPS 8940 which should do the trick.
How can Dell not know this? Would anyone build a powerhouse pc with an I7 and a gaming graphics card and put a 360 watt power supply in it? I think not.
For the record I am an IT Consultant with 30 years experience with Dell Servers, PC's and laptops.
Been there done that. It is the power supply. 
(edited)"
