Solved Disk errors in event viewer + freezing of computer for a few seconds


Just wondering, does an F3 reset turn my drivers and/or bios back to the version it was when I got it? Meaning would I need to reinstall the updated ones?
 

My Computer My Computer

At a glance

Microsoft Windows 11 Home13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHzMax 64GB Up to DDR5-5600Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce...
OS
Microsoft Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI Raiders GE68HX 13VF
CPU
13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
Motherboard
MS-15M2 REV:1.0
Memory
Max 64GB Up to DDR5-5600
Graphics Card(s)
Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
Sound Card
Realtek(R) Audio, Intel Smart Sound
Monitor(s) Displays
144 hz, 8-bit
Screen Resolution
1920 x 1200
Hard Drives
NVMe Micron 2400
PSU
4-Cell 99.9 Battery (Whr)
Keyboard
Per-Key RGB Keyboard by SteelSeries
Browser
Google
Antivirus
Malwarebytes / Windows Defender
Other Info
I got my laptop around ~ November 2023, this is my first laptop ever
Lacks much, if any, experience in opening up the back of it or whatnot
Remember to strip your C drive of all your personal files and data to another drive before you factory reset. :-)
 

My Computer My Computer

At a glance

WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, ...Intel i7 6900K and i9-7960X / AMD 3800X (8 core)128 GB CORSAIR DOMINATOR PLATINUM (B DIE)NVIDIA 1070 and RTX 3070
OS
WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
Computer type
PC/Desktop
Manufacturer/Model
DIY, ASUS, and DELL
CPU
Intel i7 6900K and i9-7960X / AMD 3800X (8 core)
Motherboard
ASUS X99E-WS USB 3.1 and ASUS X299 SAGE
Memory
128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
Graphics Card(s)
NVIDIA 1070 and RTX 3070
Sound Card
Crystal Sound (onboard)
Monitor(s) Displays
single Samsung 30" 4K and 8" aux monitor
Screen Resolution
4K and something equally attrocious. I'll be working on this.
Hard Drives
A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

Ports X, Y, and Z are reserved for USB access and removable drives.

Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

RAID arrays included:

LSI RAID 10 (WD Velociraptors) 1115.72 GB
LSI RAID 10 (WD SSDS) 463.80 GB

INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
INTEL RAID 1 SEAGATE HYBRID 931.51 GB
PSU
SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
Case
ThermalTake Level 10 GT (among others)
Cooling
Noctua is my favorite and I use it in my main. I also own various other coolers.
Keyboard
all kinds.
Mouse
all kinds
Internet Speed
360 mbps - 1 gbps (depending)
Browser
FIREFOX
Antivirus
KASPERSKY (no apologies)
Other Info
Gave Dell touch screen with Windows 11 to daughter and got me an OTVOC. Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
Scannerman said:
Remember to strip your C drive of all your personal files and data to another drive before you factory reset. :-)
Click to expand...
Yep! I don't really have much I need to keep I won't lie, but I will check it through
 

My Computer My Computer

At a glance

Microsoft Windows 11 Home13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHzMax 64GB Up to DDR5-5600Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce...
OS
Microsoft Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI Raiders GE68HX 13VF
CPU
13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
Motherboard
MS-15M2 REV:1.0
Memory
Max 64GB Up to DDR5-5600
Graphics Card(s)
Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
Sound Card
Realtek(R) Audio, Intel Smart Sound
Monitor(s) Displays
144 hz, 8-bit
Screen Resolution
1920 x 1200
Hard Drives
NVMe Micron 2400
PSU
4-Cell 99.9 Battery (Whr)
Keyboard
Per-Key RGB Keyboard by SteelSeries
Browser
Google
Antivirus
Malwarebytes / Windows Defender
Other Info
I got my laptop around ~ November 2023, this is my first laptop ever
Lacks much, if any, experience in opening up the back of it or whatnot
It's honestly so weird because the disk crash yesterday seemingly fixed my bluetooth errors now 😭😭 like??? what the hell
 

My Computer My Computer

At a glance

Microsoft Windows 11 Home13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHzMax 64GB Up to DDR5-5600Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce...
OS
Microsoft Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI Raiders GE68HX 13VF
CPU
13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
Motherboard
MS-15M2 REV:1.0
Memory
Max 64GB Up to DDR5-5600
Graphics Card(s)
Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
Sound Card
Realtek(R) Audio, Intel Smart Sound
Monitor(s) Displays
144 hz, 8-bit
Screen Resolution
1920 x 1200
Hard Drives
NVMe Micron 2400
PSU
4-Cell 99.9 Battery (Whr)
Keyboard
Per-Key RGB Keyboard by SteelSeries
Browser
Google
Antivirus
Malwarebytes / Windows Defender
Other Info
I got my laptop around ~ November 2023, this is my first laptop ever
Lacks much, if any, experience in opening up the back of it or whatnot
Another short freeze about 9 minutes after boot, although this one was a lot shorter (not too sure how long honestly I am at school and I looked away and my computer froze for a bit, but definitely shorter than the 30-40 seconds yesterday) and a lot less disk errors popped up. I am currently on battery as well

Before each crash there is always a,
"Reset to device, \Device\RaidPort0, was issued."

1757626740046.webp
 

My Computer My Computer

At a glance

Microsoft Windows 11 Home13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHzMax 64GB Up to DDR5-5600Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce...
OS
Microsoft Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI Raiders GE68HX 13VF
CPU
13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
Motherboard
MS-15M2 REV:1.0
Memory
Max 64GB Up to DDR5-5600
Graphics Card(s)
Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
Sound Card
Realtek(R) Audio, Intel Smart Sound
Monitor(s) Displays
144 hz, 8-bit
Screen Resolution
1920 x 1200
Hard Drives
NVMe Micron 2400
PSU
4-Cell 99.9 Battery (Whr)
Keyboard
Per-Key RGB Keyboard by SteelSeries
Browser
Google
Antivirus
Malwarebytes / Windows Defender
Other Info
I got my laptop around ~ November 2023, this is my first laptop ever
Lacks much, if any, experience in opening up the back of it or whatnot
learn.microsoft.com

Reset to device, \Device\RaidPort0, was issued. - Microsoft Q&A

My computer froze up then gave this error
learn.microsoft.com

should I be trying a few of these methods listed here before doing a f3 reset? or is it just best to see if the factory reset fixes things first?

Specifically method 4 and 5, and maybe if needed like Scannerman said I can try the AHCI...
 

My Computer My Computer

At a glance

Microsoft Windows 11 Home13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHzMax 64GB Up to DDR5-5600Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce...
OS
Microsoft Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI Raiders GE68HX 13VF
CPU
13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
Motherboard
MS-15M2 REV:1.0
Memory
Max 64GB Up to DDR5-5600
Graphics Card(s)
Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
Sound Card
Realtek(R) Audio, Intel Smart Sound
Monitor(s) Displays
144 hz, 8-bit
Screen Resolution
1920 x 1200
Hard Drives
NVMe Micron 2400
PSU
4-Cell 99.9 Battery (Whr)
Keyboard
Per-Key RGB Keyboard by SteelSeries
Browser
Google
Antivirus
Malwarebytes / Windows Defender
Other Info
I got my laptop around ~ November 2023, this is my first laptop ever
Lacks much, if any, experience in opening up the back of it or whatnot
I've gone ahead and disabled link state power management at the very least but I am unsure if I should be editing that Regedit value because I'm not sure if AHCI settings would apply here... It's worth a shot but I'm not sure
 

My Computer My Computer

At a glance

Microsoft Windows 11 Home13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHzMax 64GB Up to DDR5-5600Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce...
OS
Microsoft Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI Raiders GE68HX 13VF
CPU
13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
Motherboard
MS-15M2 REV:1.0
Memory
Max 64GB Up to DDR5-5600
Graphics Card(s)
Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
Sound Card
Realtek(R) Audio, Intel Smart Sound
Monitor(s) Displays
144 hz, 8-bit
Screen Resolution
1920 x 1200
Hard Drives
NVMe Micron 2400
PSU
4-Cell 99.9 Battery (Whr)
Keyboard
Per-Key RGB Keyboard by SteelSeries
Browser
Google
Antivirus
Malwarebytes / Windows Defender
Other Info
I got my laptop around ~ November 2023, this is my first laptop ever
Lacks much, if any, experience in opening up the back of it or whatnot
Just do it.
 

My Computer My Computer

At a glance

WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, ...Intel i7 6900K and i9-7960X / AMD 3800X (8 core)128 GB CORSAIR DOMINATOR PLATINUM (B DIE)NVIDIA 1070 and RTX 3070
OS
WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
Computer type
PC/Desktop
Manufacturer/Model
DIY, ASUS, and DELL
CPU
Intel i7 6900K and i9-7960X / AMD 3800X (8 core)
Motherboard
ASUS X99E-WS USB 3.1 and ASUS X299 SAGE
Memory
128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
Graphics Card(s)
NVIDIA 1070 and RTX 3070
Sound Card
Crystal Sound (onboard)
Monitor(s) Displays
single Samsung 30" 4K and 8" aux monitor
Screen Resolution
4K and something equally attrocious. I'll be working on this.
Hard Drives
A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

Ports X, Y, and Z are reserved for USB access and removable drives.

Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

RAID arrays included:

LSI RAID 10 (WD Velociraptors) 1115.72 GB
LSI RAID 10 (WD SSDS) 463.80 GB

INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
INTEL RAID 1 SEAGATE HYBRID 931.51 GB
PSU
SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
Case
ThermalTake Level 10 GT (among others)
Cooling
Noctua is my favorite and I use it in my main. I also own various other coolers.
Keyboard
all kinds.
Mouse
all kinds
Internet Speed
360 mbps - 1 gbps (depending)
Browser
FIREFOX
Antivirus
KASPERSKY (no apologies)
Other Info
Gave Dell touch screen with Windows 11 to daughter and got me an OTVOC. Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
The regedit?
 

My Computer My Computer

At a glance

Microsoft Windows 11 Home13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHzMax 64GB Up to DDR5-5600Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce...
OS
Microsoft Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI Raiders GE68HX 13VF
CPU
13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
Motherboard
MS-15M2 REV:1.0
Memory
Max 64GB Up to DDR5-5600
Graphics Card(s)
Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
Sound Card
Realtek(R) Audio, Intel Smart Sound
Monitor(s) Displays
144 hz, 8-bit
Screen Resolution
1920 x 1200
Hard Drives
NVMe Micron 2400
PSU
4-Cell 99.9 Battery (Whr)
Keyboard
Per-Key RGB Keyboard by SteelSeries
Browser
Google
Antivirus
Malwarebytes / Windows Defender
Other Info
I got my laptop around ~ November 2023, this is my first laptop ever
Lacks much, if any, experience in opening up the back of it or whatnot
Well yeah I went ahead and did that, will update you guys if it works...
 

My Computer My Computer

At a glance

Microsoft Windows 11 Home13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHzMax 64GB Up to DDR5-5600Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce...
OS
Microsoft Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI Raiders GE68HX 13VF
CPU
13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
Motherboard
MS-15M2 REV:1.0
Memory
Max 64GB Up to DDR5-5600
Graphics Card(s)
Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
Sound Card
Realtek(R) Audio, Intel Smart Sound
Monitor(s) Displays
144 hz, 8-bit
Screen Resolution
1920 x 1200
Hard Drives
NVMe Micron 2400
PSU
4-Cell 99.9 Battery (Whr)
Keyboard
Per-Key RGB Keyboard by SteelSeries
Browser
Google
Antivirus
Malwarebytes / Windows Defender
Other Info
I got my laptop around ~ November 2023, this is my first laptop ever
Lacks much, if any, experience in opening up the back of it or whatnot
Scannerman said:
With all those errors I would consider a factory reset. After updating the OS I would also do that firmware update. You have bigger issues here than mere Bluetooth conflicts. Once again, I don't know why your laptop is supposedly running RAID. IF you have no intentions of running RAID change that setting in your BIOS before you reset and then check to see if you're still on AHCI after reboot. Myself, I would never bother to run RAID on a laptop. Once you have confirmed that you're still on AHCI do the factory reset and see what happens. Something fishy here.
Click to expand...
In Windows, AHCI shows up as "RAID". That happens to me, too. So, Windows mentioning "RAID", isn't suspicious.
It's the hangs and retries that make me think a faulty SSD or motherboard, whether it's the drive connector on the motherboard or another internal fault.
 
Last edited:

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro x64 24H2Ryzen 9 5900X64 GB G.Skill RipJaws V F4-3200C16D-64GVKASRock Steel Legend Arc B580 12 GB
    OS
    Windows 11 Pro x64 24H2
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 5900X
    Motherboard
    ASRock B550 PG Velocita (UEFI-BIOS 3.90)
    Memory
    64 GB G.Skill RipJaws V F4-3200C16D-64GVK
    Graphics Card(s)
    ASRock Steel Legend Arc B580 12 GB
    Monitor(s) Displays
    Alienware AW3423DWF OLED ultrawide
    Hard Drives
    Samsung 990 Pro 1 TB NVMe SSD
    PSU
    eVGA Supernova 750 G3
    Case
    Corsair 275R
    Internet Speed
    VTel FTTH 1 Gb down and 1 Gb up

  • At a glance

    Windows 11 Home x64 25H2Ryzen 7 5800X3D32 GB (2x16 GB G.Skill TridentZ Neo)Sapphire Nitro+ Radeon RX 6750 XT
    Operating System
    Windows 11 Home x64 25H2
    Computer type
    PC/Desktop
    CPU
    Ryzen 7 5800X3D
    Motherboard
    Asus ROG Strix B550-F Gaming (UEFI-BIOS version 3636)
    Memory
    32 GB (2x16 GB G.Skill TridentZ Neo)
    Graphics card(s)
    Sapphire Nitro+ Radeon RX 6750 XT
    Hard Drives
    Samsung 970 Pro 512 GB NVMe SSD
    PSU
    Corsair RM850x
    Case
    Fractal Focus G
RJARRRPCGP said:
In Windows, AHCI shows up as "RAID". That happens to me, too. So, Windows mentioning "RAID", isn't suspicious.
It's the hangs and retries that make me thing a faulty SSD or motherboard, whether it's the drive connector on the motherboard or another internal fault.
Click to expand...
What matters is what the BIOS says. I'm very curious what the BIOS will say after a factory reset and if it were my lap top I'd set it to AHCI before I did the factory reset just to see if that was in fact the original configuration from the factory which is very likely the case. That said MSI does some funky stuff some times so . . .
 

My Computer My Computer

At a glance

WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, ...Intel i7 6900K and i9-7960X / AMD 3800X (8 core)128 GB CORSAIR DOMINATOR PLATINUM (B DIE)NVIDIA 1070 and RTX 3070
OS
WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
Computer type
PC/Desktop
Manufacturer/Model
DIY, ASUS, and DELL
CPU
Intel i7 6900K and i9-7960X / AMD 3800X (8 core)
Motherboard
ASUS X99E-WS USB 3.1 and ASUS X299 SAGE
Memory
128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
Graphics Card(s)
NVIDIA 1070 and RTX 3070
Sound Card
Crystal Sound (onboard)
Monitor(s) Displays
single Samsung 30" 4K and 8" aux monitor
Screen Resolution
4K and something equally attrocious. I'll be working on this.
Hard Drives
A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

Ports X, Y, and Z are reserved for USB access and removable drives.

Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

RAID arrays included:

LSI RAID 10 (WD Velociraptors) 1115.72 GB
LSI RAID 10 (WD SSDS) 463.80 GB

INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
INTEL RAID 1 SEAGATE HYBRID 931.51 GB
PSU
SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
Case
ThermalTake Level 10 GT (among others)
Cooling
Noctua is my favorite and I use it in my main. I also own various other coolers.
Keyboard
all kinds.
Mouse
all kinds
Internet Speed
360 mbps - 1 gbps (depending)
Browser
FIREFOX
Antivirus
KASPERSKY (no apologies)
Other Info
Gave Dell touch screen with Windows 11 to daughter and got me an OTVOC. Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
I would imagine it has been set to RAID from the start solely because I have never touched the disk settings and honestly had no idea there was a difference between RAID and AHCI in the first place...

But if the power plan edits don't end up working ill do the reset and let you know what it ends up being just for your curiosity 🤗
 

My Computer My Computer

At a glance

Microsoft Windows 11 Home13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHzMax 64GB Up to DDR5-5600Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce...
OS
Microsoft Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI Raiders GE68HX 13VF
CPU
13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
Motherboard
MS-15M2 REV:1.0
Memory
Max 64GB Up to DDR5-5600
Graphics Card(s)
Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
Sound Card
Realtek(R) Audio, Intel Smart Sound
Monitor(s) Displays
144 hz, 8-bit
Screen Resolution
1920 x 1200
Hard Drives
NVMe Micron 2400
PSU
4-Cell 99.9 Battery (Whr)
Keyboard
Per-Key RGB Keyboard by SteelSeries
Browser
Google
Antivirus
Malwarebytes / Windows Defender
Other Info
I got my laptop around ~ November 2023, this is my first laptop ever
Lacks much, if any, experience in opening up the back of it or whatnot
On better news it hasn't done anything since I updated those settings but it's only been 3 boot ups so not anything much 😭
 

My Computer My Computer

At a glance

Microsoft Windows 11 Home13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHzMax 64GB Up to DDR5-5600Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce...
OS
Microsoft Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI Raiders GE68HX 13VF
CPU
13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
Motherboard
MS-15M2 REV:1.0
Memory
Max 64GB Up to DDR5-5600
Graphics Card(s)
Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
Sound Card
Realtek(R) Audio, Intel Smart Sound
Monitor(s) Displays
144 hz, 8-bit
Screen Resolution
1920 x 1200
Hard Drives
NVMe Micron 2400
PSU
4-Cell 99.9 Battery (Whr)
Keyboard
Per-Key RGB Keyboard by SteelSeries
Browser
Google
Antivirus
Malwarebytes / Windows Defender
Other Info
I got my laptop around ~ November 2023, this is my first laptop ever
Lacks much, if any, experience in opening up the back of it or whatnot
The warning is always the same event and it always applies to your disk drive. I'm sort of hoping you're not actually running a disk drive in that unit. At any rate you are encountering a drive issue. Previously the system was reporting an issue with RAID. That is what got my attention. Normally you would not need RAID on a lap top. I also recall reading something about IRST which Intel normally reserves for NUC devices these days although it can still be used on older PCs. Since you are not the original owner of this laptop I would venture that a factory reset is in order. Until you do this I am declining from offering you any further assistance in this matter.
 

My Computer My Computer

At a glance

WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, ...Intel i7 6900K and i9-7960X / AMD 3800X (8 core)128 GB CORSAIR DOMINATOR PLATINUM (B DIE)NVIDIA 1070 and RTX 3070
OS
WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
Computer type
PC/Desktop
Manufacturer/Model
DIY, ASUS, and DELL
CPU
Intel i7 6900K and i9-7960X / AMD 3800X (8 core)
Motherboard
ASUS X99E-WS USB 3.1 and ASUS X299 SAGE
Memory
128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
Graphics Card(s)
NVIDIA 1070 and RTX 3070
Sound Card
Crystal Sound (onboard)
Monitor(s) Displays
single Samsung 30" 4K and 8" aux monitor
Screen Resolution
4K and something equally attrocious. I'll be working on this.
Hard Drives
A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

Ports X, Y, and Z are reserved for USB access and removable drives.

Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

RAID arrays included:

LSI RAID 10 (WD Velociraptors) 1115.72 GB
LSI RAID 10 (WD SSDS) 463.80 GB

INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
INTEL RAID 1 SEAGATE HYBRID 931.51 GB
PSU
SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
Case
ThermalTake Level 10 GT (among others)
Cooling
Noctua is my favorite and I use it in my main. I also own various other coolers.
Keyboard
all kinds.
Mouse
all kinds
Internet Speed
360 mbps - 1 gbps (depending)
Browser
FIREFOX
Antivirus
KASPERSKY (no apologies)
Other Info
Gave Dell touch screen with Windows 11 to daughter and got me an OTVOC. Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
Scannerman said:
Since you are not the original owner of this laptop I would venture that a factory reset is in order. Until you do this I am declining from offering you any further assistance in this matter.
Click to expand...
Okay gotcha, sorry if I seem a bit stubborn 😭. I'll see when I will be able to do that reset! It might be in a week or so time but I will update you regardless!
 

My Computer My Computer

At a glance

Microsoft Windows 11 Home13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHzMax 64GB Up to DDR5-5600Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce...
OS
Microsoft Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI Raiders GE68HX 13VF
CPU
13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
Motherboard
MS-15M2 REV:1.0
Memory
Max 64GB Up to DDR5-5600
Graphics Card(s)
Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
Sound Card
Realtek(R) Audio, Intel Smart Sound
Monitor(s) Displays
144 hz, 8-bit
Screen Resolution
1920 x 1200
Hard Drives
NVMe Micron 2400
PSU
4-Cell 99.9 Battery (Whr)
Keyboard
Per-Key RGB Keyboard by SteelSeries
Browser
Google
Antivirus
Malwarebytes / Windows Defender
Other Info
I got my laptop around ~ November 2023, this is my first laptop ever
Lacks much, if any, experience in opening up the back of it or whatnot
I just want to add that recently I did do a bios reset and update which did bring bios back to the default settings, so I am leaning towards it being RAID by default because I did get this laptop brand new (although bought for me) and have done a factory reset a little under a year ago without touching any settings like this.

However, I will still let you know when I do the reset!
 

My Computer My Computer

At a glance

Microsoft Windows 11 Home13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHzMax 64GB Up to DDR5-5600Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce...
OS
Microsoft Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI Raiders GE68HX 13VF
CPU
13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
Motherboard
MS-15M2 REV:1.0
Memory
Max 64GB Up to DDR5-5600
Graphics Card(s)
Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
Sound Card
Realtek(R) Audio, Intel Smart Sound
Monitor(s) Displays
144 hz, 8-bit
Screen Resolution
1920 x 1200
Hard Drives
NVMe Micron 2400
PSU
4-Cell 99.9 Battery (Whr)
Keyboard
Per-Key RGB Keyboard by SteelSeries
Browser
Google
Antivirus
Malwarebytes / Windows Defender
Other Info
I got my laptop around ~ November 2023, this is my first laptop ever
Lacks much, if any, experience in opening up the back of it or whatnot
I also want to apologise if it seems like I'm asking for advice and then ignoring a good chunk of what anyone mentions... it's just me mostly wondering if there is anything else I can do other than a reset but I'm not too sure why that is?? I don't mean to come off as rude or as if I dont appreciate the help though at all
 

My Computer My Computer

At a glance

Microsoft Windows 11 Home13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHzMax 64GB Up to DDR5-5600Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce...
OS
Microsoft Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI Raiders GE68HX 13VF
CPU
13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
Motherboard
MS-15M2 REV:1.0
Memory
Max 64GB Up to DDR5-5600
Graphics Card(s)
Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
Sound Card
Realtek(R) Audio, Intel Smart Sound
Monitor(s) Displays
144 hz, 8-bit
Screen Resolution
1920 x 1200
Hard Drives
NVMe Micron 2400
PSU
4-Cell 99.9 Battery (Whr)
Keyboard
Per-Key RGB Keyboard by SteelSeries
Browser
Google
Antivirus
Malwarebytes / Windows Defender
Other Info
I got my laptop around ~ November 2023, this is my first laptop ever
Lacks much, if any, experience in opening up the back of it or whatnot
1) If you still need help please run the V2 log collector > post a share link into the newest post

www.elevenforum.com

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...
www.elevenforum.com www.elevenforum.com


2) Open event viewer > system > post a share link

www.yourwindowsguide.com

How to share event logs in case of a computer issue

This article explains how to share Event Logs from the event viewer in case if you have a Windows problem as investigation would help.
www.yourwindowsguide.com www.yourwindowsguide.com


3) Open event viewer > application > post a share link

www.yourwindowsguide.com

How to share event logs in case of a computer issue

This article explains how to share Event Logs from the event viewer in case if you have a Windows problem as investigation would help.
www.yourwindowsguide.com www.yourwindowsguide.com
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
I'll send these over the next time a freeze happens, but I don't believe it is any BSODs but more of freezing
 

My Computer My Computer

At a glance

Microsoft Windows 11 Home13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHzMax 64GB Up to DDR5-5600Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce...
OS
Microsoft Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI Raiders GE68HX 13VF
CPU
13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
Motherboard
MS-15M2 REV:1.0
Memory
Max 64GB Up to DDR5-5600
Graphics Card(s)
Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
Sound Card
Realtek(R) Audio, Intel Smart Sound
Monitor(s) Displays
144 hz, 8-bit
Screen Resolution
1920 x 1200
Hard Drives
NVMe Micron 2400
PSU
4-Cell 99.9 Battery (Whr)
Keyboard
Per-Key RGB Keyboard by SteelSeries
Browser
Google
Antivirus
Malwarebytes / Windows Defender
Other Info
I got my laptop around ~ November 2023, this is my first laptop ever
Lacks much, if any, experience in opening up the back of it or whatnot
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