Do I trust this software?


ICIT2LOL

ICIT2LOL

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Central West NSW Australia
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Windows 11 Pro 23H2 (OS Build 22631.4169) Desktop (OS Build 22621.4317)
I have just got my laptop back form the techies in town after I thought that the wifi card had gone bust. It had not the problem was due to an Asus update for that card - I had no idea of this sort of thing happening thinking that any driver or firmware for the internal components were updated mainly through the Windows update feature.
Now I have the machine back I have found listed in the installed apps an app related to a site called eyacker.com an apparently it is an app that scans for spam and scams and is sited in Reykjavik Iceland.
My query is are there any members who know of this app/web site and is this software safe as I do not remember downloading and installing this app??
EYACKER.PNG
 
Windows Build/Version
Windows Version 23H2 (OS Build 22631.3593

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    OS
    Windows 11 Pro 23H2 (OS Build 22631.4169) Desktop (OS Build 22621.4317)
    Computer type
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    Manufacturer/Model
    Asus Vivo notebook X712FA or Desktop Ivy Bridge build
    CPU
    i7 -10510U / Intel i5 3750K
    Motherboard
    Asus generic & Asus P8Z77-V
    Memory
    Samsung 16GB DDR4 2666 MHz & G-Skill 16GB DDR3 2134MHz
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    Monitor(s) Displays
    Generic & Samsung 27" SAM0C4C
    Hard Drives
    Samsung 970 Pro NMe & Samsung 870 EVO 500GB
    PSU
    N/A
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    Cooling
    Asus in built
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    Generic
    Mouse
    Logitec Wireless
    Internet Speed
    50Mbs max allowance - occasionally up to 75Mbs
    Browser
    Brave
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    ESET Ultimate Security on both
    Other Info
    Desktop running Windows11 Pro with unsupported hardware fix

  • At a glance

    Windows 11 Pro OS build 22000.376i53750K16GB DDR3 @ 2133MHzAsus GTX 650TI
    Operating System
    Windows 11 Pro OS build 22000.376
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    i53750K
    Motherboard
    Asus P8Z77-V
    Memory
    16GB DDR3 @ 2133MHz
    Graphics card(s)
    Asus GTX 650TI
    Sound Card
    Asus Xonar DSX
    Monitor(s) Displays
    Samsung 4K
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung EVO 970
    PSU
    Corsair HX1100
    Case
    Coolermaster HAF -M
    Cooling
    Liquid
    Keyboard
    Microsoft Sidewinder 6
    Mouse
    Logitec
    Internet Speed
    50Mbs
    Browser
    Edge
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    Only Windows at the moment
My suggestion is to uninstall that app if you have not installed it also it looks unwanted app as it advertise a website you don't know.
 

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OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
I went to that website and Bitdefender blocked it.

eyacker.png
 

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    Windows 11 Pro 25H2Intel Core i9 13900KCorsair Dominator Platinum 64gb 5600MT/s DDR5...Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-...
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    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel Core i9 13900K
    Motherboard
    Asus ProArt Z790 Creator WiFi - Bios 3107
    Memory
    Corsair Dominator Platinum 64gb 5600MT/s DDR5 Dual Channel
    Graphics Card(s)
    Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-X 24GB
    Sound Card
    External DAC: Cambridge Audio DACMagic200M - Headphone Amp: Topping L50
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    Panasonic MX950 Mini LED 55" TV 120hz
    Screen Resolution
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    Seagate One Touch 18TB external HD - USB 3.0
    PSU
    Corsair RM1200x Shift
    Case
    Corsair RGB Smart Case 5000x (white)
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    Corsair iCue H150i Elite Capellix XT
    Keyboard
    Incase Ergonomic USB (Microsoft clone)
    Mouse
    Logitech MX Master 3S
    Internet Speed
    Fibre 900/500 Mbps
    Browser
    Microsoft Edge Chromium
    Antivirus
    Bitdefender Total Security
    Other Info
    AMD Radeon Software & Drivers 26.1.1
    Hasleo Backup Suite
    Dashlane password manager
    Kensington Verimark fingerprint reader
    Logitech Brio 4K webcam
    Orico 10-port powered USB 3.0 hub

  • At a glance

    Windows 11 Pro 25H2Intel® Core™ i9-13900H32GB DDR4-3200 Dual channel*Intel Iris Xᵉ Graphics G7
    Operating System
    Windows 11 Pro 25H2
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook X1605VA
    CPU
    Intel® Core™ i9-13900H
    Motherboard
    Asus X1605VA bios 309
    Memory
    32GB DDR4-3200 Dual channel
    Graphics card(s)
    *Intel Iris Xᵉ Graphics G7
    Sound Card
    Realtek | Intel SST Bluetooth & USB
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    16.0-inch, WUXGA 16:10 aspect ratio, IPS-level Panel
    Screen Resolution
    1920 x 1200 60hz
    Hard Drives
    512GB M.2 NVMe™ PCIe® 3.0 SSD
    Mouse
    Logitech MX Ergo Trackball
    Antivirus
    Bitdefender Total Security
    Other Info
    720p Webcam
    WiFi & USB to ethernet
Scan your computer for malware infection OP.
 

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At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
If you're getting this from a tech repair shop, then:
1) never go there again
2) let everyone you know that this happened as it's unacceptable to be getting potential malware from a repair shop. Post on social media the name of the place
 

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Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
Samsung 980 Pro 2TB
Samsung 870 Evo 4TB
Samsung 870 Evo 2TB
Samsung T9 4TB
PSU
Seasonic PX-2200
Case
Bequiet! Dark Base Pro 901
Cooling
Noctua NH-D15S Chromax black
Keyboard
Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
Internet Speed
900Mb/sec
Browser
Microsoft Edge
Antivirus
Windows Defender
apps.microsoft.com

Mail+ - Download and install on Windows | Microsoft Store

Connect easily and super fast to your Gmail, Outlook, Yahoo or other email accounts! FEATURES: • Easy to use and super fast user interface. You can easily navigate between your email accounts • Two page split view to work parallel on multiple email accounts • Back, Forward, Home and Refresh...
apps.microsoft.com

A Guy
 

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    Windows 10 Home x64
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    Custom
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    INTEL Core i5-11400
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    ASUS PRIME H570-PLUS
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    KINGSTON HyperX Fury Black DDR4 16GB (2 x 8GB) 3200MHz, CL16
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    LG 32MA68HY 32" IPS
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    1920 x 1080
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    SAMSUNG 250GB 970 EVO Plus NVMe, M.2 SSD, Crucial 250GB MX500, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
    PSU
    CORSAIR RM550x 80 PLUS Gold 550W
    Case
    ANTEC P10 FLUX
    Cooling
    be quiet! Pure Rock 2, 5 x 120 mm Case Fans
    Internet Speed
    480 + Mbps Up/ 12+ Mbps Down
    Browser
    Vivaldi Snapshot
    Antivirus
    Avast

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    Windows 10 Home x64Intel Core i5-750Kingston HyperX Fury Black 8GB (2x4GB) DDR3-1...MSI GeForce GT 240 N240GT-MD1G/D5 1 GB DDR5
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    Windows 10 Home x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel Core i5-750
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    ASUS P7P55D
    Memory
    Kingston HyperX Fury Black 8GB (2x4GB) DDR3-1600MHz CL8
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    MSI GeForce GT 240 N240GT-MD1G/D5 1 GB DDR5
    Monitor(s) Displays
    LG 32MA68HY 32" IPS
    Screen Resolution
    1980x1040
    Hard Drives
    Samsung Electronics 840 EVO 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
    PSU
    Antec TruePower New TP-550 550W
    Case
    Antec 300
    Cooling
    Cooler Master Hyper 212+, 4 Noctua NF-P12 120mm, 1 Noctua NF-P14 FLX
    Internet Speed
    480+ Mbps Down/12+Mbps Up
    Browser
    Vivaldi Snapshot
    Antivirus
    Avast
ICIT2LOL said:
I had no idea of this sort of thing happening thinking that any driver or firmware for the internal components were updated mainly through the Windows update feature.
Click to expand...

BrianInEngland said:
If you're getting this from a tech repair shop, then:
1) never go there again
2) let everyone you know that this happened as it's unacceptable to be getting potential malware from a repair shop. Post on social media the name of the place
Click to expand...
Given the OPs initial comment reflects a degree of inexperience, there can be no certainty that the (offending) software wasn't downloaded and installed by the OP, unknowingly/inadvertently/accidentally, maybe with some other software for example.

Posting a comment about the tech service would be totally inappropriate.
 

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    Windows 11 2xH2 (latest update ... forever anal)Intel i5-124008GBNVIDIA GeForce GT730
    OS
    Windows 11 2xH2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS

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    Windows 11 Pro 2xH2 (latest update ... 4ever ...i7-1165G7 @ 2.80GHzIntel Iris Xe Graphics
    Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
It's a Mail App from Microsoft Store offering a free version or paid (Mail+), see @A Guy 's post.
 

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    Win 11 ProAMD Ryzen™ 7 7730U24GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)512MB ATI AMD Radeon Graphics (ASUStek Comput...
    OS
    Win 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    24GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender

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    Windows 11AMD Ryzen 7 5800H / 3.2 GHz32 GB DDR4 SDRAM 3200 MHzNVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
Just call them and ask if they installed it. If they didn’t, then you did accidentally. Simple, most likely.
Maybe they used it as a test app for checking the Wifi. Could be many reasons why or why not.
 

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  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8655 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
This is their landing page (lol)
Both images on the page lead to the MS store. The top one is broken and doesn’t exist on the store. I’d take the uninstall and scan advice, then call the company, or the other way around.

Use REVO Free to uninstall, scan for leftovers.


IMG_4665.jpeg
 

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  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8655 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
If you ever need to take your laptop into a Tech service, the best practice is to make a backup image of your OS, then wipe your OS (Reset) or install a temp version of Windows on it. That’s all nothing else, no software etc.

When you get it back after asking what they found, reload your backup image.
Even better, first do a repair in-place upgrade.

Doing an in-place upgrade or a temp install of Windows could also determine if you have a software or hardware issue.
Never give a phone or PC to a tech service you are not familiar with (or even if you are) when it has personal content on it.

This may be inconvenient, but the best practice to protect yourself and your data/files.

www.elevenforum.com

Reset Windows 11 PC

This tutorial will show you how to reset Windows 11 and Remove everything or Keep my files. You can reset Windows 11 when your PC isn’t working well and it’s been a while since you installed an app, driver, or update. Resetting reinstalls Windows 11, but lets you choose whether to keep your...
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My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8655 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
Ask the techies about this software. Tell them you just noticed it on your computer, and see what they have to say. The app has been installed on 5/26/2024. When did you take it to the techies? When did you get it back exactly?
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
BrianInEngland said:
If you're getting this from a tech repair shop, then:
1) never go there again
2) let everyone you know that this happened as it's unacceptable to be getting potential malware from a repair shop. Post on social media the name of the place
Click to expand...
And be prepared to be sued.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1

  • At a glance

    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
ICIT2LOL said:
My query is are there any members who know of this app/web site and is this software safe as I do not remember downloading and installing this app??
Click to expand...
Safe enough, apparently, for Microsoft to offer it in the Store as A Guy has already noted. Not something I would choose to install, though....

apps.microsoft.com

Mail - Free download and install on Windows | Microsoft Store

Connect easily and super fast to your Gmail, Outlook, Yahoo or other email accounts! FEATURES: • Easy to use and super fast user interface. You can easily navigate between your email accounts • Two page split view to work parallel on multiple email accounts • Back, Forward, Home and Refresh...
apps.microsoft.com
1719852671491.png
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 HomeAMD Athlon Silver 3050U8GBRadeon Graphics
    OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23-R9VY
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD (from April 2026: 250GB EVO 850)
    Internet Speed
    150 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.

    UPDATE - 11 April 2026: due to mechanical deterioration this PC has been retired from active duty. The OS with all software and files has been migrated to my System Seven in 'Other systems' to carry on as my general purpose 'main machine'.

  • At a glance

    Windows 11 ProIntel® Core™ i5-520M8GB(integrated graphics) Intel HD Graphics
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround.

    In-place upgrade to 22H2 using ISO and a workaround.
    Feature Update to 23H2 by manually installing the Enablement Package.
    In-place upgrade to 24H2 using hybrid 23H2/24H2 install media.
    Upgraded to 25H2 by Enablement Package.

    Also running Insider Dev, and Canary builds and Windows 10 as native boot .vhdx.
  • My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine.
Sorry for late reply but I do trust the tech shop I go to however my machine was changed a little in that my taskbar for example was different and my default browser icon was missing from it. As I mentioned before they stopped the Asus update service as they said that it was the cause of the problem with the wifi card and probably was a driver issue that was not detected and caused the card to cease functioning.
However I will uninstall that app as I don't think it will be of any use to me and if they did install it it may have been unintentional as I can see no advantage to the tech shop to have it on my machine - as far as I know.
Have also down a thorough scan of the machine and there were no detections found and the ESET scans I find really quite thorough.
Anyway thanks to all of you who replied I do appreciate it as always.
idgat said:
Given the OPs initial comment reflects a degree of inexperience,
Click to expand...
Now mate sorry but I have been computing and building my own desktops etc plus I have been on these Windows forums for many years and although I may not have the experience and know how of a lot of the other members I can work my way through problems it was just this one that threw me as I didn't know about any update issues other than those from the Windows update service that often updates drivers as my printer driver/s for example.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 23H2 (OS Build 22631.4169) Des...i7 -10510U / Intel i5 3750KSamsung 16GB DDR4 2666 MHz & G-Skill 16GB DDR...On board Intel CPU graphics & Nvidia GeForce ...
    OS
    Windows 11 Pro 23H2 (OS Build 22631.4169) Desktop (OS Build 22621.4317)
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivo notebook X712FA or Desktop Ivy Bridge build
    CPU
    i7 -10510U / Intel i5 3750K
    Motherboard
    Asus generic & Asus P8Z77-V
    Memory
    Samsung 16GB DDR4 2666 MHz & G-Skill 16GB DDR3 2134MHz
    Graphics Card(s)
    On board Intel CPU graphics & Nvidia GeForce GTX 1050Ti
    Sound Card
    Laptop onboard & Xonar DSX Card
    Monitor(s) Displays
    Generic & Samsung 27" SAM0C4C
    Hard Drives
    Samsung 970 Pro NMe & Samsung 870 EVO 500GB
    PSU
    N/A
    Case
    N/A
    Cooling
    Asus in built
    Keyboard
    Generic
    Mouse
    Logitec Wireless
    Internet Speed
    50Mbs max allowance - occasionally up to 75Mbs
    Browser
    Brave
    Antivirus
    ESET Ultimate Security on both
    Other Info
    Desktop running Windows11 Pro with unsupported hardware fix

  • At a glance

    Windows 11 Pro OS build 22000.376i53750K16GB DDR3 @ 2133MHzAsus GTX 650TI
    Operating System
    Windows 11 Pro OS build 22000.376
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    i53750K
    Motherboard
    Asus P8Z77-V
    Memory
    16GB DDR3 @ 2133MHz
    Graphics card(s)
    Asus GTX 650TI
    Sound Card
    Asus Xonar DSX
    Monitor(s) Displays
    Samsung 4K
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung EVO 970
    PSU
    Corsair HX1100
    Case
    Coolermaster HAF -M
    Cooling
    Liquid
    Keyboard
    Microsoft Sidewinder 6
    Mouse
    Logitec
    Internet Speed
    50Mbs
    Browser
    Edge
    Antivirus
    Only Windows at the moment
l would still ask them if they installed it to test something and forgot to remove it. That would tell you if it was them, or you accidentally.
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8655 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
Bree said:
Safe enough, apparently, for Microsoft to offer it in the Store as A Guy has already noted. Not something I would choose to install, though....

apps.microsoft.com

Mail - Free download and install on Windows | Microsoft Store

Connect easily and super fast to your Gmail, Outlook, Yahoo or other email accounts! FEATURES: • Easy to use and super fast user interface. You can easily navigate between your email accounts • Two page split view to work parallel on multiple email accounts • Back, Forward, Home and Refresh...
apps.microsoft.com
View attachment 100417
Click to expand...
they also hosted a 7zip installer that was malware lmao...

Winuser said:
And be prepared to be sued.
Click to expand...
is AUS as sensitive as the US in that aspect?

antspants said:
l would still ask them if they installed it to test something and forgot to remove it. That would tell you if it was them, or you accidentally.
Click to expand...
they'll never fess up to it.

@ICIT2LOL find out the installation date before removing it and take a picture of that information. that will tell you who installed it (as in you or them).
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
dacrone said:
is AUS as sensitive as the US in that aspect?
Click to expand...

Libel cases (as this would be) in Australia range from street arguments to Facebook comments to public comments, to online reviews. If anything is deemed detrimental to a company or person without due process and proof, a Libel case can ensue and most likely be won.
However the plaintiff would need to prove damage.
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8655 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
antspants said:
l would still ask them if they installed it to test something and forgot to remove it. That would tell you if it was them, or you accidentally.
Click to expand...
Ok mate I might do that as I am in town tomorrow and will just pop in and ask.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 23H2 (OS Build 22631.4169) Des...i7 -10510U / Intel i5 3750KSamsung 16GB DDR4 2666 MHz & G-Skill 16GB DDR...On board Intel CPU graphics & Nvidia GeForce ...
    OS
    Windows 11 Pro 23H2 (OS Build 22631.4169) Desktop (OS Build 22621.4317)
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivo notebook X712FA or Desktop Ivy Bridge build
    CPU
    i7 -10510U / Intel i5 3750K
    Motherboard
    Asus generic & Asus P8Z77-V
    Memory
    Samsung 16GB DDR4 2666 MHz & G-Skill 16GB DDR3 2134MHz
    Graphics Card(s)
    On board Intel CPU graphics & Nvidia GeForce GTX 1050Ti
    Sound Card
    Laptop onboard & Xonar DSX Card
    Monitor(s) Displays
    Generic & Samsung 27" SAM0C4C
    Hard Drives
    Samsung 970 Pro NMe & Samsung 870 EVO 500GB
    PSU
    N/A
    Case
    N/A
    Cooling
    Asus in built
    Keyboard
    Generic
    Mouse
    Logitec Wireless
    Internet Speed
    50Mbs max allowance - occasionally up to 75Mbs
    Browser
    Brave
    Antivirus
    ESET Ultimate Security on both
    Other Info
    Desktop running Windows11 Pro with unsupported hardware fix

  • At a glance

    Windows 11 Pro OS build 22000.376i53750K16GB DDR3 @ 2133MHzAsus GTX 650TI
    Operating System
    Windows 11 Pro OS build 22000.376
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    i53750K
    Motherboard
    Asus P8Z77-V
    Memory
    16GB DDR3 @ 2133MHz
    Graphics card(s)
    Asus GTX 650TI
    Sound Card
    Asus Xonar DSX
    Monitor(s) Displays
    Samsung 4K
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung EVO 970
    PSU
    Corsair HX1100
    Case
    Coolermaster HAF -M
    Cooling
    Liquid
    Keyboard
    Microsoft Sidewinder 6
    Mouse
    Logitec
    Internet Speed
    50Mbs
    Browser
    Edge
    Antivirus
    Only Windows at the moment
Why not just remove it and get on with life. I might install software on a machine i'm repairing for a specific reason and i might forget to remove it, big deal!
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Enterprise 25H2 26200 7462Intel XEON E5-2699 v364GB Teamgroup UD4-3600NVIDIA GeForce GTX 1080 Ti
    OS
    Windows 11 Enterprise 25H2 26200 7462
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel XEON E5-2699 v3
    Motherboard
    ASUS X99-A
    Memory
    64GB Teamgroup UD4-3600
    Graphics Card(s)
    NVIDIA GeForce GTX 1080 Ti
    Sound Card
    Integrated
    Monitor(s) Displays
    ACER X34 Predator
    Screen Resolution
    3440 x 1440
    Hard Drives
    Crucial CT1000P 3P SSD8 1TB
    Crucial CT1000 BX500 SSD 1TB
    PSU
    GameMax Pro
    Case
    Fractal Design
    Cooling
    Corsair H110iGT + 6 140mm Fans
    Keyboard
    Corsair K4
    Mouse
    G-Skill G502
    Internet Speed
    300MBs
    Browser
    Chrome
    Antivirus
    OEM
    Other Info
    ASUS RT-AC87U Router

  • At a glance

    25H2 26200.50748GB
    Operating System
    25H2 26200.5074
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X555LA
    Memory
    8GB
    Browser
    Chrome
    Antivirus
    OEM
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