Draconian decision by Intuit (or not?)

OldMainframeGuy · Aug 21, 2025

I just received e-mail from Intuit saying that their TurboTax software for tax year 2025 and onwards will not run on Windows 10 since Windows 10 will no longer be supported as of 2026. Although I can understand their point, I think they're just adding fuel to the notion that Day Zero of Windows 10 no longer being supported will herald in the end of humanity. Even though I upgraded (kicking & screaming) to Windows 11 so this doesn't affect me, I wonder how many software publishers are going to follow suit?

AK6DN · Aug 21, 2025

Yeah it is 'official' policy of Intuit, it seems. Image captured from their website.
So the Consumer ESU (or any ESU program for that matter) that is not 'freely distributed' does not count for 'official Microsoft support'.
Even tho I paid nothing for the Consumer ESU program from Microsoft (ie, it was free, and can be free to anybody, basically) that does not count it appears.
BTW Intuit pulled this same b**sh*t back a few years ago when Win 7 was announced EOL. Intuit forced an upgrade to Win 10 to use their product.

Dru2 · Aug 21, 2025

Nothing new here, this happens all the time. It takes time and resources to get keep software running, so why continue to support an OS that's EOL.

Again, nothing new.

OAT · Aug 21, 2025

OldMainframeGuy said:
I just received e-mail from Intuit saying that their TurboTax software for tax year 2025 and onwards will not run on Windows 10 since Windows 10 will no longer be supported as of 2026. Although I can understand their point, I think they're just adding fuel to the notion that Day Zero of Windows 10 no longer being supported will herald in the end of humanity. Even though I upgraded (kicking & screaming) to Windows 11 so this doesn't affect me, I wonder how many software publishers are going to follow suit?

The data that TurboTax deals with needs to be handled with the highest level of security available.
I understand their position but I feel for the paying users.

"I wonder how many software publishers are going to follow suit?"
Eventually they will, but you have to admit that tax returns are different than the regular software app.

Dru2 · Aug 21, 2025

OAT said:
The data that TurboTax deals with needs to be handled with the highest level of security available.
I understand their position but I feel for the paying users.

"I wonder how many software publishers are going to follow suit?"
Eventually they will, but you have to admit that tax returns are different than the regular software app.

I feel bad for all those still running Windows 10 as their main OS considering Microsoft has been warning for a while 10 was nearing EOL. That when you decide to still stay with an EOL OS is you also risk losing further support for both hardware and software on that OS.

Many of us here are fortunate enough to be able to upgrade to the lasted OS, but here Windows 11 also requires compatible hardware which is a double hardship for those not so fortunate or are on tight budgets. Kind of said all the way around, but again.... whether we like it or not, we were warned. And now there's the issue of hardware / software support.

All that said, there's still time to move to 11, but some (Intuit) have already fired first shots.

My two cents.

garlin · Aug 21, 2025

I've run TurboTax in a W10 VM, ever since they stopped supporting W7. It's not a big resource hog other than disk space.

neves · Aug 21, 2025

Times change. The fear of cyber crimes is rather trendy for quite awhile now. Tho, this fear revolves mainly around PCs and Windows. Commercial products wise - Android & OSX keep running under radar (same people using Android 9 - are not concern - despite using that old phone for banking and shopping).

The irony, if you worked with governmental institutions handling their supplies - you'd be surprised to find quite a lot of them running Windows 7 or even Windows XP - be it cause there's never budgets for upgrades or because their software (which covers their entire database for past decade or decades) - doesn't run on latest version of Windows (not even older like Windows 8.1). Same can be said about small firms and even big corporations. You'd think they went for virtualization by now - but nope - over 2 decades of running Win 2k and they wanna keep it that way (following the old saying: if it works don't fix it).

cereberus · Aug 21, 2025

This seems to me to be an artificial constraint rather than a genuine computing constraint.

My bet is Intuit are worried being deemed to be liable for any financial issues arising from incorrect tax calculations that could possibly arise from it being used on an unsupported OS e.g. if a hacker managed to corrupt valuable data?

Lawyers could argue Intuit vendor had not done enough to protect their users interests knowing the OS was potentially insecure.

AK6DN · Aug 21, 2025

OAT said:
The data that TurboTax deals with needs to be handled with the highest level of security available.
I understand their position but I feel for the paying users.

"I wonder how many software publishers are going to follow suit?"
Eventually they will, but you have to admit that tax returns are different than the regular software app.

Oh please. None of my banks or credit card companies or investment companies have made Windows 11 a 'requirement'.

And even the US government social security department does not require me to use Windows 11.

And I would argue the information that they know about me and I deal with is much more important than my tax forms.

So I don't buy your argument at all. How you use the internet is much more important that whether you use Windows 10 or 11.

My opinion is that Intuit (being a large software vendor) is complicit to help Microsoft (a large software vendor) sell more.

Why doesn't Intuit offer their tax software on a Linux platform? Linux is arguably much more secure than Windows.

mngerhold · Aug 22, 2025

I say 'BS'. If W10 is out of support, and thus not changing, how can that require Intuit resources to keep their sw working? Just an excuse to get people to upgrade.

OldMainframeGuy · Aug 22, 2025

mngerhold said:
I say 'BS'. If W10 is out of support, and thus not changing, how can that require Intuit resources to keep their sw working? Just an excuse to get people to upgrade.

Agreed. TurboTax isn't system software that's sensitive to the nuances of OS upgrades.

KYHI · Aug 22, 2025

Or - (as Intuit stated) you could use their Paid "Online" Service because we all know that your information is "Safer" on their Server (that Hackers never try to hack) vs your stand alone PC which they are always trying to hack.. It's about Money and Yearly Subscriptions ( No more One Time Purchases of Software)

OldMainframeGuy · Aug 22, 2025

KYHI said:
Or - (as Intuit stated) you could use their Paid "Online" Service because we all know that your information is "Safer" on their Server (that Hackers never try to hack) vs your stand alone PC which they are always trying to hack.. It's about Money and Yearly Subscriptions ( No more One Time Purchases of Software)

Actually, TurboTax would make sense as a subscription product since it's modified every year to keep up with the lawyers in Congress who change the tax laws constantly to make sure nobody can understand them. You need a new version anyway so it might as well be a subscription.

BamaInArk · Aug 22, 2025

I stopped paying for these loaded Tax software many years ago. I just use an online solution now. I know some people shrugg at that.

x509 · Aug 24, 2025

OldMainframeGuy said:
wonder how many software publishers are going to follow suit?

Adobe Lightroom Classic runs on both Windows and MacOS. On a Lightroom forum, some Mac users are running an older version of Lightroom because their current Mac system isn't supported for the latest version of OS X. Some Windows also run a very old version of Lightroom because they are still using Windows 7.

KevTech · Aug 24, 2025

Never understood why people need software to do their taxes when it is just something you learned in school.

Math

AK6DN · Aug 24, 2025

KevTech said:
Never understood why people need software to do their taxes when it is just something you learned in school.

Math

LOL the hard part about the taxes is not the 'math' (really 'arithmetic' not 'math').
It is all the rules and regulations.
What is income. What is not. What is deductible. What is not.
None of that is taught in school. Unless you mean accounting school to become a CPA.

BobOmb · Aug 24, 2025

They are refusing to activate software older than one year by phone and have disabled automated activation

I just made another post about it with instructions to be able to re-install Quickbooks Desktop using phone codes, the next year is going to be very interesting

One thing that surprises me is that they can sell you a piece of software two years ago and then refuse to allow installation so soon by manually disabling their servers, no reasonable person could've expected this when they originally purchased QB Desktop 2023

x509 · Aug 24, 2025

KevTech said:
Never understood why people need software to do their taxes when it is just something you learned in school.

Math

Uh. When all I needed for Form 1040, that was OK. Just a W-2 and that was it. Now, there are deductions of all kinds, Besides I was always terrible at math.

KevTech · Aug 24, 2025

AK6DN said:
It is all the rules and regulations.
What is income. What is not. What is deductible. What is not.

All the forms and instructions for them are on the irs site.
If you can read and do basic math anything related to doing taxes is not hard at all.

Draconian decision by Intuit (or not?)

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