Solved DriverMax


HowdyDo

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Location
Ontario Canada
OS
Win 11 Pro 25H2 O/S Build 22631.2861
On January 31st I purchased a 2 year subscription to DriverMax, and it has worked fine until today.
I tried to run it today because I had another issue and it refused to run.
I've tried several different ways to contact support but all of the 4 places I tried, they all just buffered.
Has this company gone defunct, have I been ripped off?
Thanks 😊
 

My Computer

System One

  • OS
    Win 11 Pro 25H2 O/S Build 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    Clone
    CPU
    12th Gen Intel Core i5-12400 2.5 GHZ
    Memory
    16.0 GB
    Monitor(s) Displays
    1 Asus 24"
    Screen Resolution
    1920x1080
    Hard Drives
    2x SSD
    PSU
    600 Watt
    Internet Speed
    300 mb/sec Download
    Browser
    Chrome
What is your over-riding reason to use it at all?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Fishmill Special
    CPU
    Intel 265K
    Motherboard
    MSI Pro Z890-A
    Memory
    G Skill DDR5 2 x 16 kit 6000/36
    Graphics Card(s)
    none
    Sound Card
    none
    Monitor(s) Displays
    Dell 2316H
    Screen Resolution
    1600 x 900
    Hard Drives
    WD SN770 NVME 500 GB boot; Intel 660p NVME 2 TB and WD Green 3 TB storage
    PSU
    Be Quiet 13M 750 ATX 3.1
    Case
    Lancool PC-K65
    Cooling
    Noctua U12S
    Keyboard
    Logitech K120 Wired
    Mouse
    Dell MS-116
    Browser
    Chrome
    Antivirus
    Microsoft Defender and Malwarebytes

My Computer

System One

  • OS
    Win 11 Pro 25H2 O/S Build 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    Clone
    CPU
    12th Gen Intel Core i5-12400 2.5 GHZ
    Memory
    16.0 GB
    Monitor(s) Displays
    1 Asus 24"
    Screen Resolution
    1920x1080
    Hard Drives
    2x SSD
    PSU
    600 Watt
    Internet Speed
    300 mb/sec Download
    Browser
    Chrome
 

My Computer

System One

  • OS
    Home26H2Can
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 8600G (07/24)
    Motherboard
    ASROCK B650M-HDV/M.2 (07/24) BIOS 4.21 AGESA ComboAM5 1.3.0.1 (04/26)
    Memory
    2x32GB Kingston FURY DDR5 5600 MHz CL36 @5200 CL36 (07/24)
    Graphics Card(s)
    ASROCK Radeon RX 6600 Challenger D 8G @48FPS (08/24)
    Sound Card
    Creative Sound BlasterX AE-5 Plus (05/24)
    Monitor(s) Displays
    24" Philips 24M1N3200ZS/00 (05/24)
    Screen Resolution
    1920×1080@165Hz via DP1.4
    Hard Drives
    Kingston KC3000 NVMe 2TB (05/24)
    ADATA XPG GAMMIX S11 Pro 512GB (07/19)
    PSU
    Seasonic Core GM 550 Gold (04/24)
    Case
    Fractal Design Define 7 Mini with 3x Noctua NF-P14s/12@555rpm (04/24)
    Cooling
    Noctua NH-U12S with Noctua NF-P12 (04/24)
    Keyboard
    HP Pavilion Wired Keyboard 300 (07/24) + Rabalux 76017 Parker (01/24)
    Mouse
    Logitech M330 Silent Plus (01/26)
    Internet Speed
    500/100 Mbps via RouterOS (05/21) & TCP Optimizer
    Browser
    Edge, Brave for YouTube, LibreWolf for FB
    Antivirus
    NextDNS blocking 1/3 Traffic
    Other Info
    Phone: Motorola Moto G86 (02/26)
    Backup: Hasleo Backup Suite (PreOS)
    Headphones: Sennheiser RS170 (09/10)
    Chair: Huzaro Force 4.4 Grey Mesh (05/24)
    Notifier: Xiaomi Mi Band 9 Milanese (10/24)
    FlexCore USB-C 3.2 Gen 1 (M) to LAN (F) (08/25)
Considering downloading drivers is free and many manufacturers provide a semi-convenient way to keep them updated or you can get them through Windows update a tool like this isn't necessary. I've never used it but you it's likely analogous to paying someone to mow your lawn. Their site appears to be down so could be defunct
 

My Computer

System One

  • OS
    Linux Mint
    Computer type
    Laptop
    Manufacturer/Model
    System76 Lemur Pro

My Computer

System One

  • OS
    Win 11 Pro 25H2 O/S Build 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    Clone
    CPU
    12th Gen Intel Core i5-12400 2.5 GHZ
    Memory
    16.0 GB
    Monitor(s) Displays
    1 Asus 24"
    Screen Resolution
    1920x1080
    Hard Drives
    2x SSD
    PSU
    600 Watt
    Internet Speed
    300 mb/sec Download
    Browser
    Chrome
That site also says marriott.com is down, which it isn’t, and cloudflare is down, which almost never is and isn’t now.
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC12WSHi7
    CPU
    12th Gen Core i7-1260P
    Motherboard
    NUC12WSBi7
    Memory
    64 GB Micron PC4-25600
    Graphics Card(s)
    Intel Iris Xe Graphics
    Sound Card
    on-board Realtek HD Audio
    Monitor(s) Displays
    Dell U3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    Samsung SSD 990 PRO 1TB
    Crucial MX500 2 TB
    Antivirus
    Microsoft Defender
I tried to run it today because I had another issue and it refused to run.
According to www.isitdownrightnow.com the DriveMax site is down. There's nothing cool about it.
Let me give you my honest opinion about 3d party driver updaters, any of them...Don't use them.
Either use your motherboard/OEM updating app, manually get drivers from your motherboard/OEM site, or let Windows Update update your drivers
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
I understand it's your machine and your preference, but I will add my voice to those who say to not use any of the driver download applications.

I can state from personal experience using several of those applications that they can download the wrong driver and that driver can cause your system to go kablooie.

I always recommend that people download drivers directly from the manufacturer and save a copy in a folder on your system or USB drive for ease of access when you don't have an internet connection or the site is down.

It's much better to have the driver directly from the manufacturer than go through a third-party application.
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2 (26200.8457)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Pre-built
    CPU
    AMD Ryzen 7 7800X3D
    Motherboard
    MSI Pro B650-VC WiFi
    Memory
    32gb Team Group (T-Force) DDR5-6000
    Graphics Card(s)
    Zotac nVidia GeForce RTX 4070 SUPER - 12gb
    Sound Card
    Sound BlasterX G6
    Monitor(s) Displays
    Koorui G2421V and ViewSonic VX2453
    Screen Resolution
    P:2560x1440 S:1920x1080
    Hard Drives
    WD Blue SN5000 - 500gb NVME
    WD Blue SN580 - 2TB NVME
    Seagate 4TB HDD - ST4000VN008-2DR166
    Keyboard
    Mountain Everest
    Mouse
    Logitech G502 Hero
    Internet Speed
    T-Mobile Home Internet
    Browser
    Firefox
    Other Info
    QNAP TS-469 Pro NAS
    TP-Link W7200 (2 unit mesh network)
    Elgato Streamdeck
Because I want it.

It was a simple question. “Because I want it”, is something a 15yo would say.
I wouldn’t be surprised if it the reason you had to start another thread about logins. These apps are useless.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard thingy
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • Operating System
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Either use your motherboard/OEM updating app, manually get drivers from your motherboard/OEM site, or let Windows Update update your drivers

And once they're installed and squared away, back them up for easy restore after a clean install.

 

My Computers

System One System Two

  • OS
    Win 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700K
    Motherboard
    ASUS TUF Z690-PLUS WIFI BIOS 4505 11/29/25
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    ASUS GeForce RTX 4070 Super 12GB
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11 25H2)
    SK hynix P41 500GB NVMe 25H2 DEV/Games
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
    PSU
    Corsair RM850x Shift
    Case
    Antec Dark Phantom DP502 FLUX
    Cooling
    Corsair Nautilus 360 RS AIO
    Keyboard
    Logitech MK 320
    Mouse
    Razer Basilisk V3
    Internet Speed
    350Mbs
    Browser
    Firefox
    Antivirus
    Winows Security
    Other Info
    MR 8.1 Home

    System 3 Specs
    Win 11 Pro 25H2 26200.8655
    ASUS PRIME Z370-P II BIOS 3004 7/12/21
    Intel Core i7-8700 CPU @ 3.20GHz
    32GB DDR4 RAM (4x8)
    iGPU Intel UHD Graphics 630
  • Operating System
    Win 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i7-11700F
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi (BIOS 2803)
    Memory
    64 GB DDR4
    Graphics card(s)
    MSI GeForce RTX 3060 Ventus 2X 12GB
    Sound Card
    SoundBlaster Audigy Fx V2
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Thermalright Frozen Edge 240 Black AIO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
It was a simple question. “Because I want it”, is something a 15yo would say.
I wouldn’t be surprised if it the reason you had to start another thread about logins. These apps are useless.
Sorry. I made that statement because I asked a specific question about DriverMax. I did not ask for opinions on it. As I'm sure you know, hardly anyone uses the same software as others do. Example: Post this question "what is the best virus scanner"? I'm positive you will get answers that have very little information about the question. Everyone is different, by the way, I'm well past 15 y/o. 👍😊
 

My Computer

System One

  • OS
    Win 11 Pro 25H2 O/S Build 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    Clone
    CPU
    12th Gen Intel Core i5-12400 2.5 GHZ
    Memory
    16.0 GB
    Monitor(s) Displays
    1 Asus 24"
    Screen Resolution
    1920x1080
    Hard Drives
    2x SSD
    PSU
    600 Watt
    Internet Speed
    300 mb/sec Download
    Browser
    Chrome

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