Easeus issues Todo Backup -update


retiredat44

Well-known member
Member
Local time
1:05 PM
Posts
461
Location
Oregon
OS
Win11
I have 2 computers with Easeus todo backup. (2 Lifetime licenses)
I went to run some backups, and surprise, it asked me to update to the later version.
it blocked me saying my licenses are invalid, while running the 2025 update to the 2026 version. I went through this in the past, and they do it again and again... pizzzes me off. I have to go through this again asking them to fix it.
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus Home built
    CPU
    i9-13900
    Motherboard
    ASUS Strix Z790-H
    Memory
    64 GB
    Graphics Card(s)
    Nvidia RTX 5070 TI OC
    Monitor(s) Displays
    Sony 55"
    Hard Drives
    SSD
    PSU
    850 watt EVGA
    Case
    Cooler Master Haf 932
    Cooling
    CoolerMaster
    Keyboard
    RedDragon
    Mouse
    CoolerMaster
    Internet Speed
    300/300
    Antivirus
    Defender
    Other Info
    VR, Virtual Reality
Update, sort of, so I ran this through M.S. Copilot. That says lots of people are having problems with EASEUS forcing updating and invalidating the licenses. I guess I am not the only one. It helped me write a draft to send them for the licenses problems.
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus Home built
    CPU
    i9-13900
    Motherboard
    ASUS Strix Z790-H
    Memory
    64 GB
    Graphics Card(s)
    Nvidia RTX 5070 TI OC
    Monitor(s) Displays
    Sony 55"
    Hard Drives
    SSD
    PSU
    850 watt EVGA
    Case
    Cooler Master Haf 932
    Cooling
    CoolerMaster
    Keyboard
    RedDragon
    Mouse
    CoolerMaster
    Internet Speed
    300/300
    Antivirus
    Defender
    Other Info
    VR, Virtual Reality
still no answer from support..
I have more of their products... like Partition software too.
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus Home built
    CPU
    i9-13900
    Motherboard
    ASUS Strix Z790-H
    Memory
    64 GB
    Graphics Card(s)
    Nvidia RTX 5070 TI OC
    Monitor(s) Displays
    Sony 55"
    Hard Drives
    SSD
    PSU
    850 watt EVGA
    Case
    Cooler Master Haf 932
    Cooling
    CoolerMaster
    Keyboard
    RedDragon
    Mouse
    CoolerMaster
    Internet Speed
    300/300
    Antivirus
    Defender
    Other Info
    VR, Virtual Reality
They sent my a verification the enabled my serials number with the newest version of Todo backup for both computers. So, it is al good now... but they should not have disabled it in the first place for their forced upgrade.
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus Home built
    CPU
    i9-13900
    Motherboard
    ASUS Strix Z790-H
    Memory
    64 GB
    Graphics Card(s)
    Nvidia RTX 5070 TI OC
    Monitor(s) Displays
    Sony 55"
    Hard Drives
    SSD
    PSU
    850 watt EVGA
    Case
    Cooler Master Haf 932
    Cooling
    CoolerMaster
    Keyboard
    RedDragon
    Mouse
    CoolerMaster
    Internet Speed
    300/300
    Antivirus
    Defender
    Other Info
    VR, Virtual Reality
@retiredat44 ,

Easeus closed their Forums years ago, which was too bad. What I have found, as have my clients, is that Easeus Todo Backup Home (ETBH) has a rather cumbersome and unintuitive version update process. I have two licenses as well, and have had them for a very long time.

In the last few years, every time you update your ETBH, the new version opens in 30-day Trial mode. What you have to do is press the Activate button. When you do so, your valid licence should show automatically in the license field. Click the "Activate Now" button, and ETBH should indicate success and your product is one again out of trial mode.

I have had countless ETBH customers complain to me as their computer consultant about this, usually after their "false" trial period expires.

I have stopped recommending ETBH. I have discovered the Hasleo Backup Suite (free and paid - I have paid Pro version), which I test against ETBH and a paid version of Macrium Reflect 8 (MR8), alternating between them for my weekly system images for both of my computers. I post the results every three weeks in a dedicated topic in the Hasleo Forums.

The bottom line: HBS free and paid far outperforms ETBH, in speed and smaller image size. HBS is also marginally better than MR8 (I would not purchase an MRX subscription as I dislike the subscription model for imaging software), so I cannot comment on how well HBS would compare against MRX.

DISCLOSURE: I am a Moderator at the Hasleo Forum, but my testing is completely impartial and independent, and I receive no considerations from Hasleo for being a Forum Member or a Moderator.

If you are unhappy with ETBH, I suggest giving HBS a look.

Have a great day.

Regards,
Phil
 

My Computers

System One System Two

  • OS
    Windows 11 Pro Version 25H2 (Build 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS8930 SE
    CPU
    Intel i7-9700K 4700 MHz
    Motherboard
    Dell XPS 8930
    Memory
    32 GB (4 x 8GB SK Hynix DDR4 @1333 MHz) (2666 MHz)
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 (6 GB) GDDR6 300 MHz
    Sound Card
    None
    Monitor(s) Displays
    Dell UltraSharp U2518D 25"
    Screen Resolution
    2560 x 1440
    Hard Drives
    NVMe Intel 1024 TB
    Seagate 2 TB, SATA-III
    Western Digital Black 4TB
    PSU
    850 W Gold Standard
    Case
    Dell XPS 8930 Base (Special Edition)
    Cooling
    Air
    Keyboard
    Dell 0G4D2W
    Mouse
    Dell MOCZUL
    Internet Speed
    Download 553 Mbps, Upload 686 Mbps
    Browser
    Google Chrome
    Antivirus
    ESET Smart Security Premium, plus Malwarebytes Premium
    Other Info
    BIOS Version 1.1.31
  • Operating System
    Windows 11 Pro Version 25H2 (Build 26200.8457)
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 7590
    CPU
    i7-9750H 4.5 GHz
    Motherboard
    Dell XPS 15 7590
    Memory
    16 GB (2 x 8GB @ 1333 MHz) DDR4-2666 MHz
    Graphics card(s)
    NVIDIA GeForce 1650 4 GB GDDR5
    Sound Card
    None
    Monitor(s) Displays
    Dell XPS 15 7590, 15.6" InfinityEdge Anti-Glare, Non-Touch
    Screen Resolution
    1920 x 1080
    Hard Drives
    512 GB M.2 PCle NVMe SK Hynix
    PSU
    130W Power Adapter
    Case
    Dell XPS 15 7590
    Cooling
    Air
    Keyboard
    Laptop
    Mouse
    Logitech M510
    Internet Speed
    Download: 400 Mbps, Upload: 203 Mbps
    Browser
    Google Chrome
    Antivirus
    ESET Smart Security Premium, plus Malwarebytes Premium
    Other Info
    BIOS Version 1.35.0
yes, but the licenses were dectivated.... but there in grey. I had to conTACT them and they re-activated those licenses... I had this happen a few years ago... but they do this it seems every few years... I haven't looked at the other Easuse products I own. I need to check to see if they are still running good. I have the paid version of their partition software too. I like their products, but really dread the activation issues. In the old days, if you dared, in some of the apps you would use black ice and grab the serial numbers out of the code (not legal).
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus Home built
    CPU
    i9-13900
    Motherboard
    ASUS Strix Z790-H
    Memory
    64 GB
    Graphics Card(s)
    Nvidia RTX 5070 TI OC
    Monitor(s) Displays
    Sony 55"
    Hard Drives
    SSD
    PSU
    850 watt EVGA
    Case
    Cooler Master Haf 932
    Cooling
    CoolerMaster
    Keyboard
    RedDragon
    Mouse
    CoolerMaster
    Internet Speed
    300/300
    Antivirus
    Defender
    Other Info
    VR, Virtual Reality
@retiredat44 ,

That has not happened to me in the last few years, my licenses being deactivated or to any of my computer clients.

Yes, I have Easeus Partition Master too. I have not had any licensing issues with my lifetime, free upgrades, license. It is an excellent program, better in my opinion that their Backup program.

Just my two cents. Have a great day.

Regards,
Phil
 

My Computers

System One System Two

  • OS
    Windows 11 Pro Version 25H2 (Build 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS8930 SE
    CPU
    Intel i7-9700K 4700 MHz
    Motherboard
    Dell XPS 8930
    Memory
    32 GB (4 x 8GB SK Hynix DDR4 @1333 MHz) (2666 MHz)
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 (6 GB) GDDR6 300 MHz
    Sound Card
    None
    Monitor(s) Displays
    Dell UltraSharp U2518D 25"
    Screen Resolution
    2560 x 1440
    Hard Drives
    NVMe Intel 1024 TB
    Seagate 2 TB, SATA-III
    Western Digital Black 4TB
    PSU
    850 W Gold Standard
    Case
    Dell XPS 8930 Base (Special Edition)
    Cooling
    Air
    Keyboard
    Dell 0G4D2W
    Mouse
    Dell MOCZUL
    Internet Speed
    Download 553 Mbps, Upload 686 Mbps
    Browser
    Google Chrome
    Antivirus
    ESET Smart Security Premium, plus Malwarebytes Premium
    Other Info
    BIOS Version 1.1.31
  • Operating System
    Windows 11 Pro Version 25H2 (Build 26200.8457)
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 7590
    CPU
    i7-9750H 4.5 GHz
    Motherboard
    Dell XPS 15 7590
    Memory
    16 GB (2 x 8GB @ 1333 MHz) DDR4-2666 MHz
    Graphics card(s)
    NVIDIA GeForce 1650 4 GB GDDR5
    Sound Card
    None
    Monitor(s) Displays
    Dell XPS 15 7590, 15.6" InfinityEdge Anti-Glare, Non-Touch
    Screen Resolution
    1920 x 1080
    Hard Drives
    512 GB M.2 PCle NVMe SK Hynix
    PSU
    130W Power Adapter
    Case
    Dell XPS 15 7590
    Cooling
    Air
    Keyboard
    Laptop
    Mouse
    Logitech M510
    Internet Speed
    Download: 400 Mbps, Upload: 203 Mbps
    Browser
    Google Chrome
    Antivirus
    ESET Smart Security Premium, plus Malwarebytes Premium
    Other Info
    BIOS Version 1.35.0
As I suspected they did the same thing with my Partition magic pro lifetime with upgrades! Activation key no longer works!! dirty dirty dirty! Sent then an email again for another one of their products! this should be illegal!
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus Home built
    CPU
    i9-13900
    Motherboard
    ASUS Strix Z790-H
    Memory
    64 GB
    Graphics Card(s)
    Nvidia RTX 5070 TI OC
    Monitor(s) Displays
    Sony 55"
    Hard Drives
    SSD
    PSU
    850 watt EVGA
    Case
    Cooler Master Haf 932
    Cooling
    CoolerMaster
    Keyboard
    RedDragon
    Mouse
    CoolerMaster
    Internet Speed
    300/300
    Antivirus
    Defender
    Other Info
    VR, Virtual Reality

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