Edge identity_helper stops working error


pebuilder

Member
Local time
1:51 AM
Posts
19
OS
Windows 11 Pro
Hi,

I keep getting these random errors probably once a day for the Edge identity_helper, here is extract from Event logger:

The program identity_helper.exe version 98.0.1108.62 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 3904
Start Time: 01d82c1df8355134
Termination Time: 4294967295
Application Path: C:\Program Files (x86)\Microsoft\Edge\Application\98.0.1108.62\identity_helper.exe
Report Id: 63ccb549-8fa6-4f0e-aa18-ccb149590cb0
Faulting package full name: Microsoft.MicrosoftEdge.Stable_98.0.1108.56_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: App
Hang type: Quiesce

I have tried to search around to see what to do about this but have not found any relevant solutions.

Would appreciate if someone could please advise how I can get rid of this annoying error?

Thanks
Peter
 
Windows Build/Version
21H2 OS Build 22000.493

My Computer

System One

  • OS
    Windows 11 Pro
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    PSU
    650w Gold
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Open Settings --> Apps --> Install apps and found Microsoft Edge from three dots select Modify --> Repair.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
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    Realtek ALC671
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Great thanks for the reply, I have done that and will monitor
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-12700K
    Motherboard
    Z690M Aorus Elite AX DDR4
    Memory
    64Gb
    Graphics Card(s)
    Geforce RTX 3050
    Monitor(s) Displays
    Samsung S* 32"
    Screen Resolution
    4K
    PSU
    650w Gold
    Case
    Thermaltake

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