Edge identity_helper stops working error


pebuilder

Member
Local time
5:26 PM
Posts
19
OS
Windows 11 Pro
Hi,

I keep getting these random errors probably once a day for the Edge identity_helper, here is extract from Event logger:

The program identity_helper.exe version 98.0.1108.62 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 3904
Start Time: 01d82c1df8355134
Termination Time: 4294967295
Application Path: C:\Program Files (x86)\Microsoft\Edge\Application\98.0.1108.62\identity_helper.exe
Report Id: 63ccb549-8fa6-4f0e-aa18-ccb149590cb0
Faulting package full name: Microsoft.MicrosoftEdge.Stable_98.0.1108.56_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: App
Hang type: Quiesce

I have tried to search around to see what to do about this but have not found any relevant solutions.

Would appreciate if someone could please advise how I can get rid of this annoying error?

Thanks
Peter
 
Windows Build/Version
21H2 OS Build 22000.493

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Open Settings --> Apps --> Install apps and found Microsoft Edge from three dots select Modify --> Repair.
 

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Great thanks for the reply, I have done that and will monitor
 

My Computer My Computer

At a glance

Windows 11 Proi7-12700K64GbGeforce RTX 3050
OS
Windows 11 Pro
Computer type
PC/Desktop
CPU
i7-12700K
Motherboard
Z690M Aorus Elite AX DDR4
Memory
64Gb
Graphics Card(s)
Geforce RTX 3050
Monitor(s) Displays
Samsung S* 32"
Screen Resolution
4K
PSU
650w Gold
Case
Thermaltake

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