Eraser error - 'Index was out of range'


retexan599

Active member
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Location
Houston TX USA
OS
Windows 11 23H2 22631.3447
Have been using the Eraser secure delete app for many years. Eraser – Secure Erase Files from Hard Drives

When I recently switched operating systems to Windows 11, I began seeing this error screen after the app has (appeared to be) finished. Never saw this on Windows 10. As far as I can tell, the app is actually erasing the designated files, at least they disappear, and I do not see them if I run a file recovery program. I usually click on 'Continue' and the app appears to finish. The files disappear before I click on Continue.

Although the app seems to still 'work', I am left wondering if the files in question have in fact been securely erased.

Any thoughts appreciated.
------------------------------------------------------------

Eraser error.jpg
The detail section has the following entries:

************** Exception Text **************
System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
at Eraser.MainForm.notificationIcon_BalloonTipClosed(Object sender, EventArgs e)
at System.Windows.Forms.NotifyIcon.OnBalloonTipClosed()
at System.Windows.Forms.NotifyIcon.WndProc(Message& msg)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
------------------------------
Windows 11 22H2
 

My Computer

System One

  • OS
    Windows 11 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy Desktop TE02-0xxx
    CPU
    2.10GHz Intel 12th Gen Core i7-12700
    Motherboard
    HP 'BlizzardU' 894B 10; Chipset Intel ADL Z690
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce 3050
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    HP27er
    Screen Resolution
    1920x1080
    Hard Drives
    256GB NVMe SSD
    2TB HDD
    PSU
    600W
    Case
    Desktop Tower
    Cooling
    Air
    Keyboard
    Logitech K350
    Mouse
    Logitech M510
    Internet Speed
    25Mps (Max)
    Browser
    Chrome
    Antivirus
    Windows native security
    Other Info
    HP replaced SSD under warranty in November, 2023.
This is a .Net framework error. I suggest updating Eraser to the latest stable release.
If you already have the latest, then I would suggest posting the issue on their Forum as that could prompt a fix.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020

My Computers

System One System Two

  • OS
    Windows 10 Home x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    INTEL Core i5-11400
    Motherboard
    ASUS PRIME H570-PLUS
    Memory
    KINGSTON HyperX Fury Black DDR4 16GB (2 x 8GB) 3200MHz, CL16
    Graphics Card(s)
    EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
    Monitor(s) Displays
    LG 32MA68HY 32" IPS
    Screen Resolution
    1920 x 1080
    Hard Drives
    SAMSUNG 250GB 970 EVO Plus NVMe, M.2 SSD, Crucial 250GB MX500, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
    PSU
    CORSAIR RM550x 80 PLUS Gold 550W
    Case
    ANTEC P10 FLUX
    Cooling
    be quiet! Pure Rock 2, 5 x 120 mm Case Fans
    Internet Speed
    480 + Mbps Up/ 12+ Mbps Down
    Browser
    Vivaldi Snapshot
    Antivirus
    Avast
  • Operating System
    Windows 10 Home x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel Core i5-750
    Motherboard
    ASUS P7P55D
    Memory
    Kingston HyperX Fury Black 8GB (2x4GB) DDR3-1600MHz CL8
    Graphics card(s)
    MSI GeForce GT 240 N240GT-MD1G/D5 1 GB DDR5
    Monitor(s) Displays
    LG 32MA68HY 32" IPS
    Screen Resolution
    1980x1040
    Hard Drives
    Samsung Electronics 840 EVO 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
    PSU
    Antec TruePower New TP-550 550W
    Case
    Antec 300
    Cooling
    Cooler Master Hyper 212+, 4 Noctua NF-P12 120mm, 1 Noctua NF-P14 FLX
    Internet Speed
    480+ Mbps Down/12+Mbps Up
    Browser
    Vivaldi Snapshot
    Antivirus
    Avast

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