Solved Event Log Error 1023 .Net Runtime (OneApp.IGCC.WinService.exe) Intel Graphics Drivers?


SonicMojo

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Windows 11 PRO 25H2
Just built a new Windows 11 workstation with an ASUS Prime z790-A featuring Intel 770 Graphics.

Here is currently installed driver version (OEM from ASUS):

2024-01-13_07-07-14.png

The PC is working very well - but I do keep getting this specific Event Viewer error at each restart:

Description: A .NET application failed.
Application: OneApp.IGCC.WinService.exe
Path: C:\Windows\System32\DriverStore\FileRepository\igcc_dch.inf_amd64_b347022cd0d38bb1\OneApp.IGCC.WinService.exe
Message: You must install or update .NET to run this application.

App: C:\Windows\System32\DriverStore\FileRepository\igcc_dch.inf_amd64_b347022cd0d38bb1\OneApp.IGCC.WinService.exe
Architecture: x64
Framework: 'Microsoft.WindowsDesktop.App', version '7.0.0' (x64)
.NET location: C:\Program Files\dotnet\

No frameworks were found.

Learn about framework resolution:
Troubleshoot app launch failures - .NET

To install missing framework, download:
Download .NET 7.0 Desktop Runtime (v7.0.15) - Windows x64 Installer


This message goes on and on about installing the .NET 7.x runtime - which I HAVE already done. But the error persists.

I found the actual service in Services - I see it is set to Automatic but I try to start it - it fails with another super long obscure error message.

Finally - I can confirm I can open the Intel Graphics Control center normally from the Start menu and all is well.

So - what exactly does this service do and is it necessary for normal operations?

Secondary Q: What is best practice for those of us using Intel Graphics? Go with OEM or Intel WHQL (like at the top of this board)?

Appreciate any insight.

Cheers

Sonic.
 
Last edited:

My Computer My Computer

At a glance

Windows 11 PRO 25H2Intel i5-10600KCorsair Vengeance LPX 64GB (2x32GB) (CMK64GX5...Intel UHD Graphics 630
OS
Windows 11 PRO 25H2
Computer type
PC/Desktop
Manufacturer/Model
ASUS
CPU
Intel i5-10600K
Motherboard
ProArt z490-Creator 10G
Memory
Corsair Vengeance LPX 64GB (2x32GB) (CMK64GX5M2B5600C40)
Graphics Card(s)
Intel UHD Graphics 630
Sound Card
RME ADI-2 FS DAC
Monitor(s) Displays
Dell U2415
Screen Resolution
1920x1080
Hard Drives
Samsung NMVE (990 Pro, 970 EVO)
PSU
Seasonic GX750
Case
Coolermaster CM-690II
Cooling
Noctua
Keyboard
Logitech MX Keys
Mouse
Logitech M510
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1 GBPS+
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MS Edge
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Windows Defender
Managed to resolve this issue after finally getting the right combinations of .NET 7.x runtimes installed

But my main question remains - OEM or Intel branded drivers for a third party motherboard?

Best practices or performance reasons?

B
 

My Computer My Computer

At a glance

Windows 11 PRO 25H2Intel i5-10600KCorsair Vengeance LPX 64GB (2x32GB) (CMK64GX5...Intel UHD Graphics 630
OS
Windows 11 PRO 25H2
Computer type
PC/Desktop
Manufacturer/Model
ASUS
CPU
Intel i5-10600K
Motherboard
ProArt z490-Creator 10G
Memory
Corsair Vengeance LPX 64GB (2x32GB) (CMK64GX5M2B5600C40)
Graphics Card(s)
Intel UHD Graphics 630
Sound Card
RME ADI-2 FS DAC
Monitor(s) Displays
Dell U2415
Screen Resolution
1920x1080
Hard Drives
Samsung NMVE (990 Pro, 970 EVO)
PSU
Seasonic GX750
Case
Coolermaster CM-690II
Cooling
Noctua
Keyboard
Logitech MX Keys
Mouse
Logitech M510
Internet Speed
1 GBPS+
Browser
MS Edge
Antivirus
Windows Defender
OEM or Intel branded drivers for a third party motherboard
Folks have varied opinions when it comes to the source and methods of updating drivers. My own personal preference for drivers in general is first the OEM, second Intel, and absolutely as a very last resort, Windows Update.....And never, never, ever from any driver updater app.

I have disabled including drivers with windows update. I use my OEM's updating tool to manually scan my system once a month and let it install any drivers/uefi bios updates it finds.
That said, I will veer from this if I experience a problem with graphics. I'll use Intel Driver Support Assist tool to scan for and install its latest driver.
If I'm not having a problem with graphics, I'll wait until any new Intel driver hits the OEM's server which usually shows up there within a month or so of Intel releasing it. Either way, I am comfortable using my OEM updating app or Intels' to acquire my drivers. Neither has ever steered me wrong or screwed me up yet.
 

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  • At a glance

    Windows 11 Pro 25H2 26200.8875i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
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    500w
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    MT
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    Dell Premium
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    Logitech wired
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    Logitech wireless
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    so slow I'm too embarrassed to tell
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    #1 Edge #2 Firefox
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    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8875AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8875
Folks have varied opinions when it comes to the source and methods of updating drivers. My own personal preference for drivers in general is first the OEM, second Intel, and absolutely as a very last resort, Windows Update.

I have disabled including drivers with windows update. I use my OEM's updating tool to manually scan my system once a month and let it install any drivers/uefi bios updates it finds.
That said, I will veer from this if I experience a problem with graphics. I'll use Intel Driver Support Assist tool to scan for and install its latest driver.
If I'm not having a problem with graphics, I'll wait until any new Intel driver hits the OEM's server which usually shows up there within a month or so of Intel releasing it. Either way, I am comfortable using my OEM updating app or Intels' to acquire my drivers. Neither has ever steered me wrong or screwed me up yet.

I tend to stick with OEM too - but in the case - this setup was completely screwed. How could this driver package (along with its fairly useless baggage) not know to pack some sort of .NET package along for the ride?

This was a major PITA to figure out.

S
 

My Computer My Computer

At a glance

Windows 11 PRO 25H2Intel i5-10600KCorsair Vengeance LPX 64GB (2x32GB) (CMK64GX5...Intel UHD Graphics 630
OS
Windows 11 PRO 25H2
Computer type
PC/Desktop
Manufacturer/Model
ASUS
CPU
Intel i5-10600K
Motherboard
ProArt z490-Creator 10G
Memory
Corsair Vengeance LPX 64GB (2x32GB) (CMK64GX5M2B5600C40)
Graphics Card(s)
Intel UHD Graphics 630
Sound Card
RME ADI-2 FS DAC
Monitor(s) Displays
Dell U2415
Screen Resolution
1920x1080
Hard Drives
Samsung NMVE (990 Pro, 970 EVO)
PSU
Seasonic GX750
Case
Coolermaster CM-690II
Cooling
Noctua
Keyboard
Logitech MX Keys
Mouse
Logitech M510
Internet Speed
1 GBPS+
Browser
MS Edge
Antivirus
Windows Defender
There's a port that .NET apps use to communicate with each other on the same device. Until relatively recently, that same Intel service would open that port in exclusive mode, so other .NET apps could not communicate. It would seem their .NET developers need some additional training.
 

My Computer My Computer

At a glance

Windows 11 Enterprise 25H2 [rev. 8893]
OS
Windows 11 Enterprise 25H2 [rev. 8893]
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