Solved Event Log Error 1023 .Net Runtime (OneApp.IGCC.WinService.exe) Intel Graphics Drivers?


SonicMojo

Well-known member
Local time
1:59 PM
Posts
45
OS
Windows 11 PRO 23H2
Just built a new Windows 11 workstation with an ASUS Prime z790-A featuring Intel 770 Graphics.

Here is currently installed driver version (OEM from ASUS):

2024-01-13_07-07-14.png

The PC is working very well - but I do keep getting this specific Event Viewer error at each restart:

Description: A .NET application failed.
Application: OneApp.IGCC.WinService.exe
Path: C:\Windows\System32\DriverStore\FileRepository\igcc_dch.inf_amd64_b347022cd0d38bb1\OneApp.IGCC.WinService.exe
Message: You must install or update .NET to run this application.

App: C:\Windows\System32\DriverStore\FileRepository\igcc_dch.inf_amd64_b347022cd0d38bb1\OneApp.IGCC.WinService.exe
Architecture: x64
Framework: 'Microsoft.WindowsDesktop.App', version '7.0.0' (x64)
.NET location: C:\Program Files\dotnet\

No frameworks were found.

Learn about framework resolution:
Troubleshoot app launch failures - .NET

To install missing framework, download:
Download .NET 7.0 Desktop Runtime (v7.0.15) - Windows x64 Installer


This message goes on and on about installing the .NET 7.x runtime - which I HAVE already done. But the error persists.

I found the actual service in Services - I see it is set to Automatic but I try to start it - it fails with another super long obscure error message.

Finally - I can confirm I can open the Intel Graphics Control center normally from the Start menu and all is well.

So - what exactly does this service do and is it necessary for normal operations?

Secondary Q: What is best practice for those of us using Intel Graphics? Go with OEM or Intel WHQL (like at the top of this board)?

Appreciate any insight.

Cheers

Sonic.
 
Last edited:

My Computer

System One

  • OS
    Windows 11 PRO 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel i5-13600K
    Motherboard
    PRIME z790-A
    Memory
    Corsair Vengeance LPX 64GB (2x32GB) (CMK64GX5M2B5600C40)
    Graphics Card(s)
    Intel UHD Graphics 770
    Sound Card
    RME UCX-II
    Monitor(s) Displays
    Samsung LN40B530 LCD TV
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung NMVE (990 Pro, 970 EVO)
    PSU
    Seasonic GX750
    Case
    Coolermaster CM-690II
    Cooling
    Noctua
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech M510
    Internet Speed
    1 GBPS+
    Browser
    MS Edge
    Antivirus
    Windows Defender
Managed to resolve this issue after finally getting the right combinations of .NET 7.x runtimes installed

But my main question remains - OEM or Intel branded drivers for a third party motherboard?

Best practices or performance reasons?

B
 

My Computer

System One

  • OS
    Windows 11 PRO 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel i5-13600K
    Motherboard
    PRIME z790-A
    Memory
    Corsair Vengeance LPX 64GB (2x32GB) (CMK64GX5M2B5600C40)
    Graphics Card(s)
    Intel UHD Graphics 770
    Sound Card
    RME UCX-II
    Monitor(s) Displays
    Samsung LN40B530 LCD TV
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung NMVE (990 Pro, 970 EVO)
    PSU
    Seasonic GX750
    Case
    Coolermaster CM-690II
    Cooling
    Noctua
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech M510
    Internet Speed
    1 GBPS+
    Browser
    MS Edge
    Antivirus
    Windows Defender
OEM or Intel branded drivers for a third party motherboard
Folks have varied opinions when it comes to the source and methods of updating drivers. My own personal preference for drivers in general is first the OEM, second Intel, and absolutely as a very last resort, Windows Update.....And never, never, ever from any driver updater app.

I have disabled including drivers with windows update. I use my OEM's updating tool to manually scan my system once a month and let it install any drivers/uefi bios updates it finds.
That said, I will veer from this if I experience a problem with graphics. I'll use Intel Driver Support Assist tool to scan for and install its latest driver.
If I'm not having a problem with graphics, I'll wait until any new Intel driver hits the OEM's server which usually shows up there within a month or so of Intel releasing it. Either way, I am comfortable using my OEM updating app or Intels' to acquire my drivers. Neither has ever steered me wrong or screwed me up yet.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Folks have varied opinions when it comes to the source and methods of updating drivers. My own personal preference for drivers in general is first the OEM, second Intel, and absolutely as a very last resort, Windows Update.

I have disabled including drivers with windows update. I use my OEM's updating tool to manually scan my system once a month and let it install any drivers/uefi bios updates it finds.
That said, I will veer from this if I experience a problem with graphics. I'll use Intel Driver Support Assist tool to scan for and install its latest driver.
If I'm not having a problem with graphics, I'll wait until any new Intel driver hits the OEM's server which usually shows up there within a month or so of Intel releasing it. Either way, I am comfortable using my OEM updating app or Intels' to acquire my drivers. Neither has ever steered me wrong or screwed me up yet.

I tend to stick with OEM too - but in the case - this setup was completely screwed. How could this driver package (along with its fairly useless baggage) not know to pack some sort of .NET package along for the ride?

This was a major PITA to figure out.

S
 

My Computer

System One

  • OS
    Windows 11 PRO 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel i5-13600K
    Motherboard
    PRIME z790-A
    Memory
    Corsair Vengeance LPX 64GB (2x32GB) (CMK64GX5M2B5600C40)
    Graphics Card(s)
    Intel UHD Graphics 770
    Sound Card
    RME UCX-II
    Monitor(s) Displays
    Samsung LN40B530 LCD TV
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung NMVE (990 Pro, 970 EVO)
    PSU
    Seasonic GX750
    Case
    Coolermaster CM-690II
    Cooling
    Noctua
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech M510
    Internet Speed
    1 GBPS+
    Browser
    MS Edge
    Antivirus
    Windows Defender
There's a port that .NET apps use to communicate with each other on the same device. Until relatively recently, that same Intel service would open that port in exclusive mode, so other .NET apps could not communicate. It would seem their .NET developers need some additional training.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 [rev. 3447]
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC12WSHi7
    CPU
    12th Gen Intel Core i7-1260P, 2100 MHz
    Motherboard
    NUC12WSBi7
    Memory
    64 GB
    Graphics Card(s)
    Intel Iris Xe
    Sound Card
    built-in Realtek HD audio
    Monitor(s) Displays
    Dell U3219Q
    Screen Resolution
    3840x2160 @ 60Hz
    Hard Drives
    Samsung SSD 990 PRO 1TB
    Keyboard
    CODE 104-Key Mechanical Keyboard with Cherry MX Clears
  • Operating System
    Linux Mint 21.2 (Cinnamon)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC8i5BEH
    CPU
    Intel Core i5-8259U CPU @ 2.30GHz
    Memory
    32 GB
    Graphics card(s)
    Iris Plus 655
    Keyboard
    CODE 104-Key Mechanical Keyboard - Cherry MX Clear
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