Explorer Crashes overnight


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Explorer Crashes overnight

Hello all I am trying to Troubleshoot why Explorer.exe is Crashing overnight which is affecting Plex, specifically PlexHTPC, Plex Server is also on the same PC. There was a couple of Entries in the Event Viewer as shown below: Time: 01:52:55 Faulting application name: Explorer.EXE, version...
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My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard thingy
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • Operating System
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Hello @antspants

I was not sure if I should Post this Issue in that Thread since that Thread was resolved.

Should I ask a Mod to Merge these Two Threads?

Thanks in advance

Kevin
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i7 12700K
    Motherboard
    ROG STRIX B760-I GAMING WIFI
    Memory
    Corsair Vengeance 64GB DDR4
    Graphics Card(s)
    Intel UHD 770 (Embedded)
    Sound Card
    Intel Display Audio (Marantz NR1609)
    Monitor(s) Displays
    LG 49SK8500PLA
    Screen Resolution
    3840 x 2160 (200% Scale)
    Hard Drives
    Samsung 250GB SSD
    PSU
    Corsair SFX 450
    Case
    Fractal Design: Ridge
    Cooling
    Fans: Chassis: 2 x 140mm, 3 x 80mm CPU: 92mm
    Keyboard
    Logitech K830
    Internet Speed
    Full Fibre 900 (in Process)
    Browser
    Microsoft Edge
    Antivirus
    Windows 11
kncowans said:
Should I ask a Mod to Merge these Two Threads?
Click to expand...

I don’t see why. It was just an observation that you’ve had a few of these similar issues.
Have you tried a repair install?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard thingy
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • Operating System
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Hello @antspants

I have requested the Two Threads be Merged, oh well :)

I have not tried the Repair Install, yet, I wanted to see if there was anything else First.

Thanks

Kevin
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i7 12700K
    Motherboard
    ROG STRIX B760-I GAMING WIFI
    Memory
    Corsair Vengeance 64GB DDR4
    Graphics Card(s)
    Intel UHD 770 (Embedded)
    Sound Card
    Intel Display Audio (Marantz NR1609)
    Monitor(s) Displays
    LG 49SK8500PLA
    Screen Resolution
    3840 x 2160 (200% Scale)
    Hard Drives
    Samsung 250GB SSD
    PSU
    Corsair SFX 450
    Case
    Fractal Design: Ridge
    Cooling
    Fans: Chassis: 2 x 140mm, 3 x 80mm CPU: 92mm
    Keyboard
    Logitech K830
    Internet Speed
    Full Fibre 900 (in Process)
    Browser
    Microsoft Edge
    Antivirus
    Windows 11
Hello @antspants

No, I am not running any Explorer Extensions etc.

In fact, I have Disabled all Shell Extensions except for Microsoft ones.

I have just Completed the Repair Install so I will see how things go.

I have also checked the Task Scheduler and there are no Scheduled Tasks listed that Run Overnight.

However, I use Plex Server and Plex HTPC on this PC and the Plex Server Scheduled Tasks are Scheduled to Run between 02:00 and 07:00 so it could be Plex causing this.

Thanks

Kevin
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i7 12700K
    Motherboard
    ROG STRIX B760-I GAMING WIFI
    Memory
    Corsair Vengeance 64GB DDR4
    Graphics Card(s)
    Intel UHD 770 (Embedded)
    Sound Card
    Intel Display Audio (Marantz NR1609)
    Monitor(s) Displays
    LG 49SK8500PLA
    Screen Resolution
    3840 x 2160 (200% Scale)
    Hard Drives
    Samsung 250GB SSD
    PSU
    Corsair SFX 450
    Case
    Fractal Design: Ridge
    Cooling
    Fans: Chassis: 2 x 140mm, 3 x 80mm CPU: 92mm
    Keyboard
    Logitech K830
    Internet Speed
    Full Fibre 900 (in Process)
    Browser
    Microsoft Edge
    Antivirus
    Windows 11
Hello all

I Hope you are Well.

Well, I am still trying to Fix the Explorer Crashes :rolleyes:

Last Night I had Two Crashes of Explorer.exe, from what I can see they were caused by AdobeCollabSync and PhoneLink.

I Disabled Phonelink, in Settings and in Startup Apps awhile ago and I have also Disabled Sync in Adobe Acrobat Reader which I believed to be responsible for the AdobeCollabSync Crash but it seems I was mistaken.

Has anyone come across these Issues?

Thanks in advance

Kevin
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i7 12700K
    Motherboard
    ROG STRIX B760-I GAMING WIFI
    Memory
    Corsair Vengeance 64GB DDR4
    Graphics Card(s)
    Intel UHD 770 (Embedded)
    Sound Card
    Intel Display Audio (Marantz NR1609)
    Monitor(s) Displays
    LG 49SK8500PLA
    Screen Resolution
    3840 x 2160 (200% Scale)
    Hard Drives
    Samsung 250GB SSD
    PSU
    Corsair SFX 450
    Case
    Fractal Design: Ridge
    Cooling
    Fans: Chassis: 2 x 140mm, 3 x 80mm CPU: 92mm
    Keyboard
    Logitech K830
    Internet Speed
    Full Fibre 900 (in Process)
    Browser
    Microsoft Edge
    Antivirus
    Windows 11
Hello all

Just a Quick Update.

This Issue seems to be Solved.

As a Last Resort I created an Exclusion in Windows Security for the Plex HTPC and Plex Server Program Directories and since doing so I have not had a SIngle Crash.

I just wish I knew what, in particular, was causing the Issue so I could narrow down the Exclusion but everything is working, so, all is Good.

Thanks

Kevin
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i7 12700K
    Motherboard
    ROG STRIX B760-I GAMING WIFI
    Memory
    Corsair Vengeance 64GB DDR4
    Graphics Card(s)
    Intel UHD 770 (Embedded)
    Sound Card
    Intel Display Audio (Marantz NR1609)
    Monitor(s) Displays
    LG 49SK8500PLA
    Screen Resolution
    3840 x 2160 (200% Scale)
    Hard Drives
    Samsung 250GB SSD
    PSU
    Corsair SFX 450
    Case
    Fractal Design: Ridge
    Cooling
    Fans: Chassis: 2 x 140mm, 3 x 80mm CPU: 92mm
    Keyboard
    Logitech K830
    Internet Speed
    Full Fibre 900 (in Process)
    Browser
    Microsoft Edge
    Antivirus
    Windows 11
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