Explorer crashes when moving files


sewjudee

Member
Local time
4:13 AM
Posts
1
OS
Windows 11
Ever since windows 11 began installing getting pc's ready for the new OS, I still had win 10, anyways, explorer would crash but only while moving files to a backup drive... So I bought a new faster drive to back up too but still it would crash. So I figured my PC was just not up to par for win 11 so bought a new PC with windows 11 already installed on it. I bought a new PC ASUS - ROG Gaming Desktop - Intel Core i7-14700F - 32GB Memory - NVIDIA GeForce RTX 4060 Ti - 2TB SSD ... I do a lot of embroidery digitizing and I also buy so I have a lot of files to backup. I don't move the files every day sometimes its a month later so yea it could be 50 or more to move to its own category folder.

yet I still get crashes when moving files. Just as bad and as often as before!! Its not every time though.

Sooooo what's with this what's the cause I have been moving files to folders for 15 years and never had crashes like this OS is doing!!

DOES Microsoft know about this issue? It crashes to the point Explorer closes even the internet exists but then it restarts everything except my opened drive!!

Any one else with this problem? how to fix ? Got to be others since it happens with both Windows 10 and 11 on different PC's. Any fix for this issue?
 
Windows Build/Version
Win 11 version 25H2

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i7-14700F
    Memory
    32 gigabytes
    Graphics Card(s)
    Dedicated NVIDIA GeForce RTX 4060 Ti
    Sound Card
    Sound Core
    Monitor(s) Displays
    LG-32-Ultra-Gear-QHD-2560-x-1440-Gaming-Monitor-165Hz
    Hard Drives
    M.2 NVMe SSD
    PSU
    750 watt
    Case
    Lighting
    Cooling
    Liquid GPU Cooling System
    Keyboard
    Logitech G 213 wired
    Mouse
    wired
    Internet Speed
    100 Mbps
    Browser
    Brave
    Antivirus
    Windows
This guide focuses on how you can fix Windows File Explorer not responding on a Windows 10 or Windows 11 operating systems.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
I hope you have an adequate cooler for that super-processor. The Intel Core i7-14700F can consume up to 219W, it's not way a 65W part like a very old Athlon 64 X2 I had. See Intel® Core™ i7 processor 14700F (33M Cache, up to 5.40 GHz) - Product Specifications | Intel .

In another old computer but not so much (Phenom II X6) w/ Win7 this afternoon I've had to reboot b/c it did a kind of semi-crash I know well, it does it maybe once per month. It's hw instability, not a Win7 bug (it's possible that my Win7 has developed corruption, but it sounds me more to a "dynamic" error, like the RAM or some bus).

Months ago in my Win10 computer w/ FX8350 and powerful fans, I noticed that the processor fan (that is quite silent) accelerated while doing a Windows Recovery disk, although the processor temp was even low (this fan is regulated by the motherboard, so I thought there should be a good reason). When the processor does hard work I like to accelerate the case fan too (that's somewhat noisy) and I do it by sw with a Speed Fan profile set by me (this forms a kind of "wind tunnel" between the two fans with the fanless VRM inside it), but it wasn't accelerating for the low processor temp. I fixed this anomaly adding the processor "Core" temp to the case fan formula. The "Core" temp is an internal temp most times uninteresting but it seems to rise when the system's working hard with files, and remember the mobo was speeding up the processor temp automaticly w/o a visible processor heating.

Maybe your situation is somewhat similar to the latter. Hw stress not very noticeable b/c it doesn't rise the "big" temperatures (CPU or GPU) or the fan speeds.

If you have good cooling (remember your processor TDP is 219W, not 65) there're other sw or hw causes possible, like the USB bus or other motherboard resource malfunctioning, or sw causes like the ones you've focused first. Sometimes hw failures corrupt the files. Your SSD might be overheating. I do neither know the nature of your "backup drive" nor the size of your backups nor how much time they take.
 

My Computer

System One

  • OS
    Windows 11
    Manufacturer/Model
    MeLE Quieter 2Q (fanless miniPC)
    CPU
    Celeron J4125 (10th gen)
    Memory
    8GB DDR4
    Monitor(s) Displays
    Samsung SyncMaster T260
    Screen Resolution
    1920x1200
    Hard Drives
    256GB eMMC (Windows)
    2TB USB3 HDD Toshiba (Data)
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