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Solved explorer.exe error
Hello guys !!
The past few weeks windows 11 starting to give me this explorer.exe error. It happens only on restart and shutdown, but it doesn't do it every time, it's inconsistent.
I ran sfc /scannow nothing, i ran DISM /Online /Cleanup-Image /RestoreHealth nothing, i did an in-place upgrade nothing, i entered safe mode nothing, i installed yesterday the 24H2 and still nothing. What's wrong ??
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom Self Build
CPU
AMD Ryzen 5 3600
Motherboard
Gigabyte B550 Aorus Elite V2
Memory
Kingston HyperX Fury 2x8GB@3200mhz CL16
Graphics Card(s)
Sapphire Pulse RX 550 4GB
Monitor(s) Displays
LG L194WT
Screen Resolution
1440 x 900
Hard Drives
Kingston A2000 Nvme 1.0TB
PSU
Seasonic Focus GX-650
Cooling
Arctic Freezer A13x
Well-known member
Pro User
VIP
possibility... depends on what you have connected to your setup
Well-known member
Thread Starter
possibility... depends on what you have connected to your setup
I don't have any special or unnecessary device connected to my pc. I have a normal wired usb dell keyboard, a wireless logitech 2.4ghz mouse, an external seagate 2.5' hdd, a 2.0 creative speakers, a ugreen bluetooth usb adapter and an xbox 360 wireless controller for windows
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom Self Build
CPU
AMD Ryzen 5 3600
Motherboard
Gigabyte B550 Aorus Elite V2
Memory
Kingston HyperX Fury 2x8GB@3200mhz CL16
Graphics Card(s)
Sapphire Pulse RX 550 4GB
Monitor(s) Displays
LG L194WT
Screen Resolution
1440 x 900
Hard Drives
Kingston A2000 Nvme 1.0TB
PSU
Seasonic Focus GX-650
Cooling
Arctic Freezer A13x
Well-known member
Pro User
VIP
read the first reply on that reddit post. disable that (that user had an xbox controller too).
Accroche-toi à ton rêve
MVP
Power User
VIP
Disable the XBox and controller and unplug the external HDD .... see if you continue to get that message.
OS
Windows 11 Home 24H2 26100.4061
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion TP01-2xxx
CPU
AMD Ryzen 3 5300G
Memory
8gb
Graphics Card(s)
Radeon Graphics 4.00GHZ
Monitor(s) Displays
ViewSonic
Keyboard
HP
Mouse
wireless Microsoft
Browser
FireFox
Antivirus
Avira
Operating System
Updated Windows 10 to 11 24H2 26100.4061
Computer type
PC/Desktop
Manufacturer/Model
HP
CPU
Intel Core i3 8100 @3.60 GHz
Motherboard
HP 8653 (U3E1)
Memory
8.GB
Graphics card(s)
Intel UHD 360 (HP)
Sound Card
Realtek High Def
Monitor(s) Displays
ViewSonic
Accroche-toi à ton rêve
MVP
Power User
VIP
You could also run CKDSK system tool and command
OS
Windows 11 Home 24H2 26100.4061
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion TP01-2xxx
CPU
AMD Ryzen 3 5300G
Memory
8gb
Graphics Card(s)
Radeon Graphics 4.00GHZ
Monitor(s) Displays
ViewSonic
Keyboard
HP
Mouse
wireless Microsoft
Browser
FireFox
Antivirus
Avira
Operating System
Updated Windows 10 to 11 24H2 26100.4061
Computer type
PC/Desktop
Manufacturer/Model
HP
CPU
Intel Core i3 8100 @3.60 GHz
Motherboard
HP 8653 (U3E1)
Memory
8.GB
Graphics card(s)
Intel UHD 360 (HP)
Sound Card
Realtek High Def
Monitor(s) Displays
ViewSonic
Well-known member
Thread Starter
Ok !! I will disable the GameInput service and i will tell you if it fixes or not.
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom Self Build
CPU
AMD Ryzen 5 3600
Motherboard
Gigabyte B550 Aorus Elite V2
Memory
Kingston HyperX Fury 2x8GB@3200mhz CL16
Graphics Card(s)
Sapphire Pulse RX 550 4GB
Monitor(s) Displays
LG L194WT
Screen Resolution
1440 x 900
Hard Drives
Kingston A2000 Nvme 1.0TB
PSU
Seasonic Focus GX-650
Cooling
Arctic Freezer A13x
Well-known member
Pro User
VIP
sounds good. please mark as solved to avoid others spending time on the issue. thanks
Well-known member
Thread Starter
You could also run CKDSK system tool and command
I did that a few days ago, i forgot to mention it. It didn't fix it.
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom Self Build
CPU
AMD Ryzen 5 3600
Motherboard
Gigabyte B550 Aorus Elite V2
Memory
Kingston HyperX Fury 2x8GB@3200mhz CL16
Graphics Card(s)
Sapphire Pulse RX 550 4GB
Monitor(s) Displays
LG L194WT
Screen Resolution
1440 x 900
Hard Drives
Kingston A2000 Nvme 1.0TB
PSU
Seasonic Focus GX-650
Cooling
Arctic Freezer A13x
Well-known member
Thread Starter
sounds good. please mark as solved to avoid others spending time on the issue. thanks
I will do it but in 2-3 days. Just in case that the error appears again
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom Self Build
CPU
AMD Ryzen 5 3600
Motherboard
Gigabyte B550 Aorus Elite V2
Memory
Kingston HyperX Fury 2x8GB@3200mhz CL16
Graphics Card(s)
Sapphire Pulse RX 550 4GB
Monitor(s) Displays
LG L194WT
Screen Resolution
1440 x 900
Hard Drives
Kingston A2000 Nvme 1.0TB
PSU
Seasonic Focus GX-650
Cooling
Arctic Freezer A13x
Accroche-toi à ton rêve
MVP
Power User
VIP
Ok !! I will disable the GameInput service and i will tell you if it fixes or not.
Hope that does it!
OS
Windows 11 Home 24H2 26100.4061
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion TP01-2xxx
CPU
AMD Ryzen 3 5300G
Memory
8gb
Graphics Card(s)
Radeon Graphics 4.00GHZ
Monitor(s) Displays
ViewSonic
Keyboard
HP
Mouse
wireless Microsoft
Browser
FireFox
Antivirus
Avira
Operating System
Updated Windows 10 to 11 24H2 26100.4061
Computer type
PC/Desktop
Manufacturer/Model
HP
CPU
Intel Core i3 8100 @3.60 GHz
Motherboard
HP 8653 (U3E1)
Memory
8.GB
Graphics card(s)
Intel UHD 360 (HP)
Sound Card
Realtek High Def
Monitor(s) Displays
ViewSonic
Well-known member
Thread Starter
Does anyone knows why disabling the GameInput service fix that error ?? I don't understand it.
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom Self Build
CPU
AMD Ryzen 5 3600
Motherboard
Gigabyte B550 Aorus Elite V2
Memory
Kingston HyperX Fury 2x8GB@3200mhz CL16
Graphics Card(s)
Sapphire Pulse RX 550 4GB
Monitor(s) Displays
LG L194WT
Screen Resolution
1440 x 900
Hard Drives
Kingston A2000 Nvme 1.0TB
PSU
Seasonic Focus GX-650
Cooling
Arctic Freezer A13x
Like a rolling drone.
Guru
VIP
Does anyone knows why disabling the GameInput service fix that error ?? I don't understand it.
Hard to say, I’m looking into it ATM
So you use a Controller, is the firmware up to date?
OS
Windows 11 Pro 23H2 Build 22631.5039
Computer type
PC/Desktop
Manufacturer/Model
Sin-built
CPU
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
Keyboard
Corsair K95 / Logitech diNovo Edge Wireless
Mouse
Logitech: G402 / G502 / Mx Masters / MX Air Cordless
Internet Speed
1000/400Mbps
Browser
All sorts
Antivirus
Kaspersky Premium
Other Info
I’m on a horse.
Operating System
Windows 11 Pro 23H2 Build: 22631.4249
Computer type
Laptop
Manufacturer/Model
LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
CPU
Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
Memory
16GB LPDDR5 RAM
Graphics card(s)
Intel Iris Xe Graphics Processor
Sound Card
Optimized with Dolby Atmos®
Screen Resolution
QHD 2880 x 1800 OLED
Hard Drives
M.2 512GB
Antivirus
Defender / Malwarebytes
Other Info
…still on a horse.
Like a rolling drone.
Guru
VIP
The past few weeks windows 11
Can you recall a Windows Update around the time this error started showing?
Like back on September 10th?
There’ll be a new update on 8th Oct. Theres every chance that could fix that file issue and every chance it wont.
OS
Windows 11 Pro 23H2 Build 22631.5039
Computer type
PC/Desktop
Manufacturer/Model
Sin-built
CPU
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
Keyboard
Corsair K95 / Logitech diNovo Edge Wireless
Mouse
Logitech: G402 / G502 / Mx Masters / MX Air Cordless
Internet Speed
1000/400Mbps
Browser
All sorts
Antivirus
Kaspersky Premium
Other Info
I’m on a horse.
Operating System
Windows 11 Pro 23H2 Build: 22631.4249
Computer type
Laptop
Manufacturer/Model
LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
CPU
Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
Memory
16GB LPDDR5 RAM
Graphics card(s)
Intel Iris Xe Graphics Processor
Sound Card
Optimized with Dolby Atmos®
Screen Resolution
QHD 2880 x 1800 OLED
Hard Drives
M.2 512GB
Antivirus
Defender / Malwarebytes
Other Info
…still on a horse.
Well-known member
Pro User
VIP
some inconsistency / issue that started with KB5033372 far as i can tell
Well-known member
Thread Starter
Hard to say, I’m looking into it ATM
It's an xbox 360 controller, i bough it in 2011, you think that it have upgradable firmware ?? I think only the xbox one and series s/x have upgradable firmware
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom Self Build
CPU
AMD Ryzen 5 3600
Motherboard
Gigabyte B550 Aorus Elite V2
Memory
Kingston HyperX Fury 2x8GB@3200mhz CL16
Graphics Card(s)
Sapphire Pulse RX 550 4GB
Monitor(s) Displays
LG L194WT
Screen Resolution
1440 x 900
Hard Drives
Kingston A2000 Nvme 1.0TB
PSU
Seasonic Focus GX-650
Cooling
Arctic Freezer A13x
Well-known member
Thread Starter
Can you recall a Windows Update around the time this error started showing?
Sorry but i can't remember when exactly this error started or if it was an update before that.
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom Self Build
CPU
AMD Ryzen 5 3600
Motherboard
Gigabyte B550 Aorus Elite V2
Memory
Kingston HyperX Fury 2x8GB@3200mhz CL16
Graphics Card(s)
Sapphire Pulse RX 550 4GB
Monitor(s) Displays
LG L194WT
Screen Resolution
1440 x 900
Hard Drives
Kingston A2000 Nvme 1.0TB
PSU
Seasonic Focus GX-650
Cooling
Arctic Freezer A13x
Well-known member
Thread Starter
some inconsistency / issue that started with KB5033372 far as i can tell
I have only the KB5033371 installed, i cant find the KB5033372
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom Self Build
CPU
AMD Ryzen 5 3600
Motherboard
Gigabyte B550 Aorus Elite V2
Memory
Kingston HyperX Fury 2x8GB@3200mhz CL16
Graphics Card(s)
Sapphire Pulse RX 550 4GB
Monitor(s) Displays
LG L194WT
Screen Resolution
1440 x 900
Hard Drives
Kingston A2000 Nvme 1.0TB
PSU
Seasonic Focus GX-650
Cooling
Arctic Freezer A13x
Like a rolling drone.
Guru
VIP
It's an xbox 360 controller, i bough it in 2011, you think that it have upgradable firmware ?? I think only the xbox one and series s/x have upgradable firmware
Yeah, 2011, most likely not. Is there a model or serial number on it? Possibly under the batteries if you can’t remember. I am not sure
OS
Windows 11 Pro 23H2 Build 22631.5039
Computer type
PC/Desktop
Manufacturer/Model
Sin-built
CPU
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
Keyboard
Corsair K95 / Logitech diNovo Edge Wireless
Mouse
Logitech: G402 / G502 / Mx Masters / MX Air Cordless
Internet Speed
1000/400Mbps
Browser
All sorts
Antivirus
Kaspersky Premium
Other Info
I’m on a horse.
Operating System
Windows 11 Pro 23H2 Build: 22631.4249
Computer type
Laptop
Manufacturer/Model
LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
CPU
Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
Memory
16GB LPDDR5 RAM
Graphics card(s)
Intel Iris Xe Graphics Processor
Sound Card
Optimized with Dolby Atmos®
Screen Resolution
QHD 2880 x 1800 OLED
Hard Drives
M.2 512GB
Antivirus
Defender / Malwarebytes
Other Info
…still on a horse.
Well-known member
Thread Starter
Yeah, 2011, most likely not. Is there a model or serial number on it? Possibly under the batteries if you can’t remember. I am not sure
Does it matter ?? I will post the serial if you want but will it help ??
The model is 1403
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom Self Build
CPU
AMD Ryzen 5 3600
Motherboard
Gigabyte B550 Aorus Elite V2
Memory
Kingston HyperX Fury 2x8GB@3200mhz CL16
Graphics Card(s)
Sapphire Pulse RX 550 4GB
Monitor(s) Displays
LG L194WT
Screen Resolution
1440 x 900
Hard Drives
Kingston A2000 Nvme 1.0TB
PSU
Seasonic Focus GX-650
Cooling
Arctic Freezer A13x
