Explorer keeps crashing since 2H22 update


james_uk

Well-known member
Member
Local time
5:13 PM
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86
OS
Windows 11
Hi, since the 2H22 update, my explorer keeps crashing anytime i try to open 'This PC' or File Explorer.
Nothing shows and then the screen just kind of blinks, then it takes my back to the desktop.
I did read there's an issue with Nvidia, which my laptop does have a Geforce card, but does it cause this issue?
I have run SFC / Scannow which didn't fix anything, and also my Geforce card and Experience app are fully up to date.
Regards
James
 

My Computer My Computer

At a glance

Windows 11Intel i9 13980HX32GBNVidia Geforce 4070
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Asus ProArt Studiobook 16 OLED (H7604JI)
CPU
Intel i9 13980HX
Motherboard
Unknown
Memory
32GB
Graphics Card(s)
NVidia Geforce 4070
Monitor(s) Displays
16" Oled
Hard Drives
1TB
Try clean booting Windows 11 also buggy File Explorer extension can cause it to freeze and crash.
In this video, i will show you how to fix the slow right-click issues and File Explorer Crashing problems in Windows.


 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Suggest you look at the output from reliability monitor. From a command prompt issue perfmon /rel and post a screenshot of the output here.
 

My Computers My Computers

  • At a glance

    Windows 11 Home 24H2 RPIntel I3-1010016 GBNvidia GT 1030
    OS
    Windows 11 Home 24H2 RP
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    Intel I3-10100
    Motherboard
    MSI H410M-PRO
    Memory
    16 GB
    Graphics Card(s)
    Nvidia GT 1030
    Sound Card
    Motherboard default
    Monitor(s) Displays
    Philips 27 inch
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung EVO 970 NVMe SSD 256 Gb
    Samsung QVO 870 SATA SSD 2 Tb
    PSU
    ATX 450W
    Keyboard
    Logitech
    Mouse
    Logitech Wireless
    Internet Speed
    930 Mb down / 120 Mb up
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Microsoft Office 2021 Plus
  • At a glance

    Windows 11 HomeIntel i3-810016 GbNvidia GT 720
    Operating System
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    Intel i3-8100
    Motherboard
    Gigabyte Z370 D3
    Memory
    16 Gb
    Graphics card(s)
    Nvidia GT 720
    Sound Card
    Motherboard default
    Monitor(s) Displays
    Philips 27-inch
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 960 NVMe SSD 256 Gb
    Seagate 2 Tb HDD
    PSU
    ATX 450W
    Keyboard
    Microsoft
    Mouse
    Logitech Wireless
    Internet Speed
    930 Mb down / 120 Mb up
    Browser
    Edge
    Antivirus
    Windows Defender
To add to what has already been suggested, open event viewer. In the Event Viewer window, press Windows Logs > Application in the left-hand menu. In the Application panel on the right, search for Event IDs with the value 1000. Event ID 1000 usually points to an error with the Windows Explorer process. Double click on a failure and it expands to give more information. Look at the details of the failures for a clue to what caused it to crash. You can post a screenshot of one of these events if you need help deciphering it.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
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