File and folder properties are not visible in Windows Explorer


D

Doug4907

Well-known member
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6:56 AM
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OS
Windows 11
I have an issue that I haven't seen before.

First I have a Windows 11 desktop Gen 14. Win 11 ver 24h2 build 26100.4652.

The issue: In Windows Explorer when I right click on a file or folder and then select Properties, I get no response. Zero response. Alt Enter is the keyboard shortcut for Properties and it too gives zero response.

However if I hover on a file, I get the brief Properties that are normally seen.

Can anyone offer a solution?

Regards good people,
Doug
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Various
Have you used any tweaks on your system?

If not then try these commands in an ADMIN powershell window.

DISM /online /Cleanup-Image /StartComponentCleanup

DISM /Online /Cleanup-Image /RestoreHealth

SFC /ScanNow
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Enterprise 25H2 26200 7462Intel XEON E5-2699 v364GB Teamgroup UD4-3600NVIDIA GeForce GTX 1080 Ti
    OS
    Windows 11 Enterprise 25H2 26200 7462
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel XEON E5-2699 v3
    Motherboard
    ASUS X99-A
    Memory
    64GB Teamgroup UD4-3600
    Graphics Card(s)
    NVIDIA GeForce GTX 1080 Ti
    Sound Card
    Integrated
    Monitor(s) Displays
    ACER X34 Predator
    Screen Resolution
    3440 x 1440
    Hard Drives
    Crucial CT1000P 3P SSD8 1TB
    Crucial CT1000 BX500 SSD 1TB
    PSU
    GameMax Pro
    Case
    Fractal Design
    Cooling
    Corsair H110iGT + 6 140mm Fans
    Keyboard
    Corsair K4
    Mouse
    G-Skill G502
    Internet Speed
    300MBs
    Browser
    Chrome
    Antivirus
    OEM
    Other Info
    ASUS RT-AC87U Router

  • At a glance

    25H2 26200.50748GB
    Operating System
    25H2 26200.5074
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X555LA
    Memory
    8GB
    Browser
    Chrome
    Antivirus
    OEM
After doing what @Rollback_Jockey proposed, try to log in using another user's credentials and check if the same thing happens.
At least, we'll know if it's system-wide or just user's hive corruption/modification.
 

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  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender

  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
Hi Rollback Jockey,
No tweaks as far as I can remember.

I am very familiar with DISM. Unfortunately DISM crashes with errors every time I try to run it. I have also downloaded "Windows install" and tried DISM with that , but alas just more errors. I also tried copying the DISM folder from my wife's identical PC but that was no help. A google search shows DISM commonly failing.

My PC is new and Windows was installed just a few weeks ago. I am hoping to get more use of it before a rebuild. I am approaching 80 and these things, whilst doable are very taxing.

I pay for Adobe Acrobat Pro, and it constantly loses its registration. Several times Abobe personnel have logged in remotely to fix the issue. The problem in question appeared after their last re-registration

Hi Oat, I will need to instal another user to try your suggestion. I will try that but my 80 year old brain works slowly. Thanks for the suggestion.


Take care good people,
Doug
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Various
By the way, I am in Australia so time zones aren't helpful.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Various
Doug4907 said:
Hi Rollback Jockey,
No tweaks as far as I can remember.

I am very familiar with DISM. Unfortunately DISM crashes with errors every time I try to run it. I have also downloaded "Windows install" and tried DISM with that , but alas just more errors. I also tried copying the DISM folder from my wife's identical PC but that was no help. A google search shows DISM commonly failing.

My PC is new and Windows was installed just a few weeks ago. I am hoping to get more use of it before a rebuild. I am approaching 80 and these things, whilst doable are very taxing.

I pay for Adobe Acrobat Pro, and it constantly loses its registration. Several times Abobe personnel have logged in remotely to fix the issue. The problem in question appeared after their last re-registration

Hi Oat, I will need to instal another user to try your suggestion. I will try that but my 80 year old brain works slowly. Thanks for the suggestion.


Take care good people,
Doug
Click to expand...
Have a look at DISM++ and see if that helps. You can set it via the Advanced menu to be selectable at boot so you can work with the image offline.

www.majorgeeks.com

Download Dism++ - MajorGeeks

DISM++ is a utility for advanced users to clean, slim, backup, update, or recover your Windows operating system.
www.majorgeeks.com
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Enterprise 25H2 26200 7462Intel XEON E5-2699 v364GB Teamgroup UD4-3600NVIDIA GeForce GTX 1080 Ti
    OS
    Windows 11 Enterprise 25H2 26200 7462
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel XEON E5-2699 v3
    Motherboard
    ASUS X99-A
    Memory
    64GB Teamgroup UD4-3600
    Graphics Card(s)
    NVIDIA GeForce GTX 1080 Ti
    Sound Card
    Integrated
    Monitor(s) Displays
    ACER X34 Predator
    Screen Resolution
    3440 x 1440
    Hard Drives
    Crucial CT1000P 3P SSD8 1TB
    Crucial CT1000 BX500 SSD 1TB
    PSU
    GameMax Pro
    Case
    Fractal Design
    Cooling
    Corsair H110iGT + 6 140mm Fans
    Keyboard
    Corsair K4
    Mouse
    G-Skill G502
    Internet Speed
    300MBs
    Browser
    Chrome
    Antivirus
    OEM
    Other Info
    ASUS RT-AC87U Router

  • At a glance

    25H2 26200.50748GB
    Operating System
    25H2 26200.5074
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X555LA
    Memory
    8GB
    Browser
    Chrome
    Antivirus
    OEM
Doug4907 said:
By the way, I am in Australia so time zones aren't helpful.
Click to expand...

So am I.

Doug4907 said:
Hi Oat, I will need to instal another user to try your suggestion. I will try that but my 80 year old brain works slowly. Thanks for the suggestion.
Click to expand...

Add a local User Account to Windows 11:

www.elevenforum.com

Add Local User Account in Windows 11

This tutorial will show you how to create and add a local account as a user on the PC in Windows 11. Having different accounts on a shared PC lets multiple people use the same device, all while giving everyone their own sign-in info, plus access to their own files, browser favorites, and...
www.elevenforum.com www.elevenforum.com

Make it an Administrators Account if you like:

www.elevenforum.com

Change Account Type in Windows 11

This tutorial will show you how to change the account type of users to be either a standard user or administrator in Windows 11. Having different accounts on a shared PC lets multiple people use the same device, all while giving everyone their own sign-in info, plus access to their own files...
www.elevenforum.com www.elevenforum.com

And/Or switch it to a Microsoft Account if you like:

www.elevenforum.com

Switch to Microsoft Account from Local Account in Windows 11

This tutorial will show you how to switch to a Microsoft account from a local account to sign in to Windows 11 with instead. You can sign in to Windows 11 with a local account or a Microsoft account. However, you can easily switch between using a local account or a Microsoft account to sign in...
www.elevenforum.com www.elevenforum.com

You can remove it when you’re done checking:

www.elevenforum.com

Delete User Account in Windows 11

This tutorial will show you how to delete a user account to remove it from your Windows 11 PC. Having different accounts on a shared PC lets multiple people use the same device, all while giving everyone their own sign-in info, plus access to their own files, browser favorites, and desktop...
www.elevenforum.com www.elevenforum.com

If it turns out your current profile is broken or has been corrupted, you’ll have to start a thread or ask in here, how to move your stuff to the new user profile to replace your old profile. (IF you don’t feel like doing a fresh install)
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8894Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.8894
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8894 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8894 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8894 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
First, an apology for my late reply. My PC began throwing up additional, new numerous window errors, including "blue screens". DSIM wouldn't run with any of the available options. And ... so on.

I decided to reinstall windows. And then ran into trouble. Each time I selected the drive to install the OS I got a message that the selected disk was not available. Two days later, I realised/got help that I had to delete old partitions on the selected drive! Once that was done, windows installed quickly.

Now all works OK. Even properties display quickly and correctly.

I appreciate all the help on this forum. You guys are great.
Take care,
Doug
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Various
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