File Explorer menu missing


kelper

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This is on my very old HP Mini (system 2) with a screen resolution of only 1024 x 600. But it does work.

I have run SFC /SACANNOW, DISM with each option in turn. A second run of SFC /SCANNOW found no errors but the problem persisted. I deleted all the partitions and ran CHKDSK /r and it did find and fix some errors. I made a clean install of Win 11 Pro and File Explorer was working perfectly. But after restoring a Macrium image, the problem is back.

File Explorer bad.png
 

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When I 'restore' from a Macrium image I get an error 9

But cloning proceeds without an error. So my question is, would a cloning recreate a faulty disk sector / cluster?
 

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If you are cloning a drive with Bad Clusters or Sectors, when you restore the image, you will import any corrupted or missing files that were on the previous drives Bad Clusters/Sectors.
 

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Yes, I understand, but will it transfer the bad sectors? That is what I was asking. i.e. will it actually recreate bad sectors?
 

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    Acemagic LX15PRO
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    AMD Ryzen 7 5825U with Radeon Graphics
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    Acer Swift SF114-34 laptop
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    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
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    Windows 11 Pro 23H2 22631.2506Atom N450 1.66GHz2GB
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    Windows 11 Pro 23H2 22631.2506
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    HP Mini 210-1090NR PC (bought in late 2009!)
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    Atom N450 1.66GHz
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Yes, I understand, but will it transfer the bad sectors? That is what I was asking. i.e. will it actually recreate bad sectors?


NO.

But... the files on those bad sectors (probably corrupt), will get transferred.
Macrium doesn't backup or restore... sectors, just what's ON those sectors.

Think of an LP record with a scratch. If you "clone" that record to a new piece of vinyl, the distorted sound (caused by the scratch), will be reproduced, but not the scratch itself.

The sectors on a hard drive or the cells on an SSD are at a much lower level than the backup software can access.
Backup software can read or write to them, but can't "alter/reproduce" them, so to speak.

I'm probably explaining this badly... :/
 
Last edited:

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    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
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    Onboard
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    ViewSonic G90FB Black 19" Professional (CRT)
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Agree with @Ghot. cloning or backup from within the Operating System works with the data it sees. I always run error checking first then defragging before doing either. I did get a Drive Dock device by Eaxer for 2.5"/3.5" SATA drives that allows Byte for Byte cloning, cannot be connected to any computer during the process, haven't had any problem cloning a bootable drive. It will clone either size to the other size and any drive to a larger drive.
 

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It's like hard drives... there's format and "low level format".

Format... just erases that "data" on the blocks, sectors, etc.
Low Level Format... can erase and recreate the blocks and sectors, themselves.

You'd need special software to do a low level format, and to access the drive afterwards... in order to recreate the sectors on the drive.
After a low level format... the BIOS, the OS, etc., can't even see the drive.
 

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    up to 2048 x 1536
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    WD 36GB 10,000rpm Raptor SATA
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NO.

But... the files on those bad sectors (probably corrupt), will get transferred.
Macrium doesn't backup or restore... sectors, just what's ON those sectors.

Think of an LP record with a scratch. If you "clone" that record to a new piece of vinyl, the distorted sound (caused by the scratch), will be reproduced, but not the scratch itself.

The sectors on a hard drive or the cells on an SSD are at a much lower level than the backup software can access.
Backup software can read or write to them, but can't "alter/reproduce" them, so to speak.

I'm probably explaining this badly... :/
I used chkdsk /r so the damage was repaired. I don't think any debris will be active - if that makes sense. There were two folders affected. Can't remember the details.
 

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    Windows 11 Pro 25H2 26200.8655AMD Ryzen 7 5825U with Radeon Graphics16GB
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Defender/Windows Security
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8655
    CPU Pentium Silver N6000
    RAM 4GB
    BIOS v1.17
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • At a glance

    Windows 11 Pro 23H2 22631.2506Atom N450 1.66GHz2GB
    Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
I used chkdsk /r so the damage was repaired. I don't think any debris will be active - if that makes sense. There were two folders affected. Can't remember the details.


If you ran chkdsk /r you should be fine.
That finds, tries to repair and marks bad sectors, so the OS doesn't use them anymore.
 

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    Win 11 Home ♦♦♦26200.8655 ♦♦♦♦♦♦♦25H2
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    Built by Ghot® [May 2020]
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    Asus Pro WS X570-ACE (BIOS 5302)
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    G.Skill (F4-3200C14D-16GTZKW)
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    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
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    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
A clean install of Windows or even a repair install brings back the menu on File Explorer but after a couple of reboots, the menu disappears again!

I am uninstalling and reinstalling the driver for the integrated video in case that's the cause. Since first boot after a repair install when it was working WU has NOT installed any new drivers apart from Realtek.

File Explorer bad.png
 

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  • At a glance

    Windows 11 Pro 25H2 26200.8655AMD Ryzen 7 5825U with Radeon Graphics16GB
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Defender/Windows Security
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8655
    CPU Pentium Silver N6000
    RAM 4GB
    BIOS v1.17
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • At a glance

    Windows 11 Pro 23H2 22631.2506Atom N450 1.66GHz2GB
    Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
Uninstalling and reinstalling the video driver seems to have 'fixed' File Explorer. Still ok after three reboots and one shutdown.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655AMD Ryzen 7 5825U with Radeon Graphics16GB
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Defender/Windows Security
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8655
    CPU Pentium Silver N6000
    RAM 4GB
    BIOS v1.17
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • At a glance

    Windows 11 Pro 23H2 22631.2506Atom N450 1.66GHz2GB
    Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot

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