Hi,
I have been trying to solve this issue for quite some time. I have recently bought a chinesee laptop with Intel i7-1280P, single channel 16GB DDR4 RAM, and 1TB SSD. Sometimes after the laptop has been woken up from sleep mode the screen completely freezes and sometimes even glitches (video: VID_20240105_005729393~2.mp4). The only way to change that is to force shutdown.
- I have been looking through the Event Viewer but the only critical error is about the fact that "the system has rebooted without cleanly shutting down first".
- I have run memtest, but it has found no issues with RAM.
- I have also completely reinstalled windows 11, but with no effect.
and some other stuff, which I am willing to re-do if you advise to do so.
This is my first post, please tell me the information I still need to provide :)
I have been trying to solve this issue for quite some time. I have recently bought a chinesee laptop with Intel i7-1280P, single channel 16GB DDR4 RAM, and 1TB SSD. Sometimes after the laptop has been woken up from sleep mode the screen completely freezes and sometimes even glitches (video: VID_20240105_005729393~2.mp4). The only way to change that is to force shutdown.
- I have been looking through the Event Viewer but the only critical error is about the fact that "the system has rebooted without cleanly shutting down first".
- I have run memtest, but it has found no issues with RAM.
- I have also completely reinstalled windows 11, but with no effect.
and some other stuff, which I am willing to re-do if you advise to do so.
This is my first post, please tell me the information I still need to provide :)
- Windows Build/Version
- 23H2 (OS Build 22631.2861)
Attachments
My Computer
System One
-
- OS
- Windows 11
- Computer type
- Laptop