Solved Game Crashes Randomly


If possible please copy and paste querysettings results to notepad > post a share link





Please restart WDV with these groups of customized tests:




Group a:
Code:
    [ ] 0x02000000 Code integrity checks.
    [ ] 0x00020000 DDI compliance checking.
    [ ] 0x00080000 DDI compliance checking (additional).
    [ ] 0x00008000 Power framework delay fuzzing.
    [ ] 0x00010000 Port/miniport interface checking.
    [ ] 0x00000080 DMA checking.
    [ ] 0x00000100 Security checks.





Group b:
Code:
    [ ] 0x00000010 I/O verification.
    [ ] 0x01000000 VM switch verification.
    [ ] 0x00000200 Force pending I/O requests.
    [ ] 0x00000400 IRP logging.
    [ ] 0x00002000 Invariant MDL checking for stack.
    [ ] 0x00004000 Invariant MDL checking for driver.
    [ ] 0x00000020 Deadlock detection.




Group c:
Code:
    [ ] 0x00000001 Special pool.
    [ ] 0x00000002 Force IRQL checking.
    [ ] 0x00000008 Pool tracking.
    [ ] 0x00040000 Systematic low resources simulation.
    [ ] 0x00200000 NDIS/WIFI verification.
    [ ] 0x00800000 Kernel synchronization delay fuzzing.
    [ ] 0x00000800 Miscellaneous checks.





For each group if there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.



For any BSOD post a new V2 share link into the newest post.
Run them separately correct?
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
Three separate groups of WDV customized tests.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Three separate groups of WDV customized tests.
Crashed on first group waiting for computer to restore from restore point from earlier.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL

Attachments

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
With the new crash > post a new V2 share link into the newest post

Then continue with groups b and c.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Run these additional groups of WDV tests:


Group d:
Code:
    [ ] 0x00020000 DDI compliance checking.
    [ ] 0x00080000 DDI compliance checking (additional).
    [ ] 0x00000080 DMA checking.
    [ ] 0x00000100 Security checks.


Group e:
Code:
    [ ] 0x02000000 Code integrity checks.
    [ ] 0x00008000 Power framework delay fuzzing.
    [ ] 0x00010000 Port/miniport interface checking.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
1) Turn off Windows fast startup:




2) Create a new restore point:

 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
1) Turn off Windows fast startup:




2) Create a new restore point:

Upon doing group B didn’t have a crash until disabling WDV and restarting and I believe it corrupted my restore point. Currently working around to get it restored
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
If there is no crash then make sure that a verifier /querysettings share link is posted.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Open disk management > widen rows and columns > make sure that characters are not cutoff > post a share

 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Open disk management > widen rows and columns > make sure that characters are not cutoff > post a share

I’m stuck in troubleshoot setting trying to do a restore point but it says I must enable system protect on my main drive
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
Post image share links.

Was bitlocker in use?


 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Post image share links.

Was bitlocker in use?


I am unsure. I am currently stuck in advanced recovery due to restore point not working
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
Find a flash drive that you can format and a working Windows computer.




Create a bootable Windows 11 Media Creation Tool (MCT) (Windows 11 iso)








 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
One or more of these links may be useful:









 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
One or more of these links may be useful:









Im sorry this is taking a while but i have to do a fresh install. i was lucky enough that i had a new nvme that i was going to put into another computer but hadnt used yet.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
The reset save files, custom install, linux / ubuntu, and iso / notepad are options to save important files.




Waited for your reply.

Heading to bed.
 
Last edited:

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
The reset save files, custom install, linux / ubuntu, and iso / notepad are options to save important files.




Waited for your reply.

Heading to bed.
Sorry just got my computer up and going have to install a lot of the stuff I had to get back to where I was will pick up troubleshoot in the morning also will see if it crashes still
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
Sorry just got my computer up and going have to install a lot of the stuff I had to get back to where I was will pick up troubleshoot in the morning also will see if it crashes still
okay i got my computer back to a functional state and i am still getting crash. was unable to keep previous files @zbook
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
okay i got my computer back to a functional state and i am still getting crash. was unable to keep previous files @zbook
I believe the issue has been resolved. For some reason the max frequency setting on my gpu was set to roughly 2100 MHz even with all overclock settings removed even when normal specs for mine should be around 1700. Set to 1700 and ran 3 back to back stress tests and all 3 passed with no issues or crashes.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
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