Hello
My friend has Lenovo Legion Y530 (i7-8750H, GTX1060) , the laptop has SSD and HDD, he has Windows 11 installed on the SSD, and stores his data on the HDD.
Suddenly with no prior notices, the partition D (Which is the HDD) disappear and can't view/access data stored there.
He has to restart the Windows to be able to view the HDD, but sometimes he has to do multiple restart times to view the HDD!
I told him to export his Event Viewer logs. I saw it, but I don't know exactly what the issue, all what I think is MSSQLSERVER service (In Systems events) could be the problem. But I didn't take any action regarding this.
I have uploaded the events on Google Drive, and I hope someone could help us locate the problem.
Events files are scanned with VirusTotal and they are clean: (Application Events) (System Events) (Setup Events) (The compressed file in attachments)
He said that this problem occurred at 21-2-2023 nearly in noon (Before or After). And in the events I saw MSSQLSERVER service error at 10:38 AM.
Thanks.
My friend has Lenovo Legion Y530 (i7-8750H, GTX1060) , the laptop has SSD and HDD, he has Windows 11 installed on the SSD, and stores his data on the HDD.
Suddenly with no prior notices, the partition D (Which is the HDD) disappear and can't view/access data stored there.
He has to restart the Windows to be able to view the HDD, but sometimes he has to do multiple restart times to view the HDD!
I told him to export his Event Viewer logs. I saw it, but I don't know exactly what the issue, all what I think is MSSQLSERVER service (In Systems events) could be the problem. But I didn't take any action regarding this.
I have uploaded the events on Google Drive, and I hope someone could help us locate the problem.
Events files are scanned with VirusTotal and they are clean: (Application Events) (System Events) (Setup Events) (The compressed file in attachments)
He said that this problem occurred at 21-2-2023 nearly in noon (Before or After). And in the events I saw MSSQLSERVER service error at 10:38 AM.
Thanks.
My Computer
System One
-
- OS
- Windows 10 Education
- Computer type
- Laptop
- Manufacturer/Model
- HP
- CPU
- Intel i5-5200
- Graphics Card(s)
- AMD R5 330M
- Browser
- Firefox