How do I completely remove Norton from my PC


Warren

Warren

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Hi Guys.

I'm trying to completely remove Norton from my pc.
I first went to the control panel, Programs & Features, then unintall a program & uninstalled it from there.
When I restarted the Noton browser reappeared & the icons for Norton were still on my pc.
I then down loaded the Norton remove & reistall software which seemed to remove most of norton & their icons.
I have now checked my registery & see there are still Norton files in my registery.

Is there a tool or a command line/power shell command I can use to totally remove Norton from my pc?
 

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The ole forum favourite .... Revouninstaller (freeware)
- download and install
- double clcik Norton entry in list
- don't worry about restore point(waste of time)
- tick every entry offered
- remove
- DO NOT reboot even if prompted DO NOT
- choose Advanced button and run
- tick every entry offered for leftover files folders and registry entries
- reboot

Repeat for any other Norton left in the list

DO NOT use any removal tools or programs from Norton
 

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    HP Pavillion 15
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    i7-1165G7 @ 2.80GHz
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    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
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Completely Uninstall Norton software using:

  • http://liveupdate.symantecliveupdate.com/upgrade/RnR/NRnR.exe
Instructions
  1. Please download and save NRnR.exeto your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the NRnR.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
 
Last edited by a moderator:

My Computer My Computer

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Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
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AMD Ryzen 7 5700G
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Erica6
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Micron Technology DDR4-3200 16GB
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NVIDIA GeForce RTX 3060
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Samsung SyncMaster U28E590
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FreeBooter said:
Completely Uninstall Norton software using:

  • http://liveupdate.symantecliveupdate.com/upgrade/RnR/NRnR.exe
Instructions
  1. Please download and save NRnR.exeto your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the NRnR.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
Click to expand...
Given the reputation of this company, why would anyone, in their wildest imagination, trust software from the same company to completely remove their own insidiousness without secret leftovers

Indicative in the above NRnR.exe scenario is the fact that the user still has to manually remove folders. If the program can't clean up it's own leftover droppings, what else is left behind?
 

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    Intel i5-12400
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    + numerous/multiple SSD Type C USB enclosures
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    Brave
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    KIS
idgat said:
Given the reputation of this company, why would anyone, in their wildest imagination, trust software from the same company to completely remove their own insidiousness without secret leftovers

Indicative in the above NRnR.exe scenario is the fact that the user still has to manually remove folders. If the program can't clean up it's own leftover droppings, what else is left behind?
Click to expand...
You should keep your view to yourself, we are here to provide solution not a criticism nearly 80 million users around the globe uses this antivirus including companies its not a malware its a software trusted by many not you included.
 

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Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
FreeBooter said:
You should keep your view to yourself, we are here to provide solution not a criticism nearly 80 million users around the globe uses this antivirus including companies its not a malware its a software trusted by many not you included.
Click to expand...
... probably more than half of which were trapped into using it through its insidious predatory marketing tactics (albeit not alone amongst other antimalware offerings)

The contributor doth defend too much, methinks.
 
Last edited:

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  • At a glance

    Windows 11 2xH2 (latest update ... forever anal)Intel i5-124008GBNVIDIA GeForce GT730
    OS
    Windows 11 2xH2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS

  • At a glance

    Windows 11 Pro 2xH2 (latest update ... 4ever ...i7-1165G7 @ 2.80GHzIntel Iris Xe Graphics
    Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
Nah, Norton monitoring & apps are even offered thru job benefits these days and almost all (if not all) AV's offer uninstallers as you cannot delete files that are in use at the time, which is always the case with AV's. But that remover works quite well, especially if used in windows safe mode
 

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    logitech gpx sl
idgat said:
Given the reputation of this company, why would anyone, in their wildest imagination, trust software from the same company to completely remove their own insidiousness without secret leftovers

Indicative in the above NRnR.exe scenario is the fact that the user still has to manually remove folders. If the program can't clean up it's own leftover droppings, what else is lef
Click to expand...

FreeBooter said:
Completely Uninstall Norton software using:

  • http://liveupdate.symantecliveupdate.com/upgrade/RnR/NRnR.exe
Instructions
  1. Please download and save NRnR.exeto your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the NRnR.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
Click to expand...
The Norton Remove & Restore tool removes it but still tries to install it when you reboot.
I had to disable it 3 times from the task manager before it stopped trying to reinstall.
I then tried Revouninstaller which found a lot of Norton files but it doesn't seem to find everything.
There are still Norton Files in my registery which I am going to try delete all of them manually now.
 

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My Computer My Computer

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Windows 11
OS
Windows 11
Computer type
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Manufacturer/Model
Ascer Aspire XC-830
Internet Speed
Download 34.72 mps, Upload 76.22mpd
Browser
Firefox
Antivirus
MS Defender
Yes, I have used Norton for years and no problems. It is promoted by my Computer Active magazine. Yes, I know they will make a profit but they would not (dare not) sell a dodgy product. Their reputation would suffer.
I have no vested interest in the CA magazine but here is the proof: - Computeractive Software Store - discounted downloadable software
 

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@Warren

AV programs have kernel drivers, which is why they are so hard to remove.
It's also how they protect themselves from being removed or damaged by malware or viruses.

Just about every AV program has their own removal tool. This is normal.

The only thing I might add to @FreeBooter 's instructions is to also check Autoruns, and see if anything "Norton" is left over.

learn.microsoft.com

Autoruns - Sysinternals

See what programs are configured to startup automatically when your system boots and you login.
learn.microsoft.com



For example, I use Bitdefender AV/firewall. And although I'm not uninstalling it... here's what Autoruns shows when I search for Bitdefender...


Image1.png



The Norton removal tool should have gotten everything.... but if there's any bits left... Autoruns will find it.
 

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System One System Two

  • At a glance

    Win 11 Home ♦♦♦26200.8655 ♦♦♦♦♦♦♦25H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
    OS
    Win 11 Home ♦♦♦26200.8655 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1

  • At a glance

    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Ghot said:
@Warren

AV programs have kernel drivers, which is why they are so hard to remove.
It's also how they protect themselves from being removed or damaged by malware or viruses.

Just about every AV program has their own removal tool. This is normal.

The only thing I might add to @FreeBooter 's instructions is to also check Autoruns, and see if anything "Norton" is left over.

learn.microsoft.com

Autoruns - Sysinternals

See what programs are configured to startup automatically when your system boots and you login.
learn.microsoft.com



For example, I use Bitdefender AV/firewall. And although I'm not uninstalling it... here's what Autoruns shows when I search for Bitdefender...


View attachment 98596



The Norton removal tool should have gotten everything.... but if there's any bits left... Autoruns will find it.
Click to expand...
Agreed, but some antiviruses are too aggressive.
Before I had Norton I had AVG until then cleaned my music folder & wiped about 300gb of mp3.
Norton had been working fine on my pc untill I tried to install unblurr & focus magic.
Norton would let me install either & since then my microsoft photo app isn't working.
I haven't used unblur (I can't find the link to unblurr at the moment)
Focus magic works great if you have blurred or distorted cctv footage which you need to fix.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Ascer Aspire XC-830
Internet Speed
Download 34.72 mps, Upload 76.22mpd
Browser
Firefox
Antivirus
MS Defender
Warren said:
Agreed, but some antiviruses are too aggressive.
Before I had Norton I had AVG until then cleaned my music folder & wiped about 300gb of mp3.
Norton had been working fine on my pc untill I tried to install unblurr & focus magic.
Norton would let me install either & since then my microsoft photo app isn't working.
I haven't used unblur (I can't find the link to unblurr at the moment)
Focus magic works great if you have blurred or distorted cctv footage which you need to fix.
Click to expand...



I can't comment on the Photo App... I don't use any of Microsoft's image editors.


As you can see... I'm old school...

Paint Shop Pro 4.12 and 7.04 and 8.1 and 9.01

Due to popularity, powerful features and ease of use, here are: Paint Shop Pro 4.12 and 7.04 and 8.1 and 9.01 These are all free, legal and fully functional. These work flawlessly on all versions of Windows from 7 to 11. Paint Shop Pro 4.12 and if memory serves, 7.04 also work on Windows XP...
www.elevenforum.com www.elevenforum.com



I use Paint Shop Pro 7.04 for image editing, and XnView for image thumbnails, batch converting... etc.

XnView... (old screen shot)...

0000 XnView.png
 
Last edited:

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System One System Two

  • At a glance

    Win 11 Home ♦♦♦26200.8655 ♦♦♦♦♦♦♦25H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
    OS
    Win 11 Home ♦♦♦26200.8655 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1

  • At a glance

    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Warren said:
The Norton Remove & Restore tool removes it but still tries to install it when you reboot.
I had to disable it 3 times from the task manager before it stopped trying to reinstall.
I then tried Revouninstaller which found a lot of Norton files but it doesn't seem to find everything.
There are still Norton Files in my registery which I am going to try delete all of them manually now.
Click to expand...
The installation happens because Norton setup file starting at boot time like @Ghot suggested use Autoruns to disable it the NRnR.exe tool only uninstall Norton.

learn.microsoft.com

Autoruns - Sysinternals

See what programs are configured to startup automatically when your system boots and you login.
learn.microsoft.com
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Many would agree it is best to use the designated AV uninstall tool from the company when removing an AV. And then review the system for possible follow up with REVO or a manual deletion.
 

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Win11 Ver 25H2 26200.6899Intel i58gb
OS
Win11 Ver 25H2 26200.6899
Computer type
Laptop
Manufacturer/Model
Dell
CPU
Intel i5
Memory
8gb
Screen Resolution
1920x1080
Hard Drives
256gb
Browser
Firefox
Antivirus
Windows Defender
idgat said:
Given the reputation of this company, why would anyone, in their wildest imagination, trust software from the same company to completely remove their own insidiousness without secret leftovers

Indicative in the above NRnR.exe scenario is the fact that the user still has to manually remove folders. If the program can't clean up it's own leftover droppings, what else is left behind?
Click to expand...
Exactly. I learned 20 years ago to NOT install Norton anything, It will swallow your PC like a Prehistoric alien shark..lol. Used to be IMpossible to remove, nowadays not so sure.
 

My Computer My Computer

At a glance

Windows 11 Pro Version 23H2(OS Build 22631.4890)12-Core AMD Ryzen 9 5900X, 4950 MHz (49.5 x 100)4 - G Skill Trident Z Neo F4-3600C16-16GTZNCPCI Express 4.0 x16: PowerColor RX 6800
OS
Windows 11 Pro Version 23H2(OS Build 22631.4890)
Computer type
PC/Desktop
Manufacturer/Model
AMD
CPU
12-Core AMD Ryzen 9 5900X, 4950 MHz (49.5 x 100)
Motherboard
Gigabyte X570 Aorus Master
Memory
4 - G Skill Trident Z Neo F4-3600C16-16GTZNC
Graphics Card(s)
PCI Express 4.0 x16: PowerColor RX 6800
Sound Card
Realtek ALC1220 @ AMD K19.2 - High Definition Audio Controller
Monitor(s) Displays
2 - 27 inch Westinghouse
Screen Resolution
1920 x 1080
Hard Drives
2 SSD - 2 TB each
1 SSD - 4TB
1 HDD - 2TB
Keyboard
logitech
Mouse
logitech
Internet Speed
1 GB
Browser
Firefox
Antivirus
Eset Endpoint Security
imanlien2020 said:
I learned 20 years ago
Click to expand...
There are those of us of a certain era (i.e. age) with long memories ....

From the ashes of Symantec arose the phoenix Norton

Never forgotten, never forgiven

Plus ça change, plus c'est la même chose. Tarred with the same brush. A rose by any other name ..... etc and so on.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 2xH2 (latest update ... forever anal)Intel i5-124008GBNVIDIA GeForce GT730
    OS
    Windows 11 2xH2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS

  • At a glance

    Windows 11 Pro 2xH2 (latest update ... 4ever ...i7-1165G7 @ 2.80GHzIntel Iris Xe Graphics
    Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
Warren said:
Hi Guys.

I'm trying to completely remove Norton from my pc.
I first went to the control panel, Programs & Features, then unintall a program & uninstalled it from there.
When I restarted the Noton browser reappeared & the icons for Norton were still on my pc.
I then down loaded the Norton remove & reistall software which seemed to remove most of norton & their icons.
I have now checked my registery & see there are still Norton files in my registery.

Is there a tool or a command line/power shell command I can use to totally remove Norton from my pc?
Click to expand...

We are getting rid of it in our small company. I have removed it on every laptop (~40) using add/remove programs. It has never reappeared and Windows Defender just kicks in, which is what we want (let's not go down that debate path). When you removed it did you check off the option to NOT retain anything in the event you want to re-install it?

Anyway, I can say with confidence add/remove programs works just fine on Windows 11 pro.
 

My Computer My Computer

At a glance

Windows 11 pro
OS
Windows 11 pro
Computer type
Laptop
Manufacturer/Model
Dell
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