How is MS pushing the new Outlook app in this state?


JohnnyGui

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1. Clicking a mail alert popping up in the right lower corner opens the Outlook app and only shows the Inbox, not the mail that you clicked on. And after around 8 seconds later, a separate Outlook mail window pops up showing the actual email.

2. The mail alert pop up does not contain actions like Delete, Archive or Mark as read. You'd have to open the Outlook app and then look for the mail (see 1.) to do those actions.

3. Gmail does not give mail alerts when the Outlook app is closed.

The old Mail app doesn't have these issues at all.

MS may replace an app but how can such basic issues/lacking features be missed when they're trying to push this to the public?

Is anyone else having these issues with the new Outlook app or is it just me?
 

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MS may replace an app but how can such basic issues/lacking features be missed when they're trying to push this to the public?


Because we're the guinea pigs. ^^

And yes... it seems a lot of folks are having issues like yours. Check it out
 

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It has been mentioned many times before.
As a user of the current Mail & Calendar App for 8 years it is very annoying having New Outlook installing and erroring out, once OK, but on my laptops maybe 10x.
Microsoft stated many years ago they were going to use Home version users of Windows 10/11 to test new features. They have gone way over the top with New Outlook(beta, really an alpha product).
 

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I think people need to take into account when mentioning that we are beta testers: Microsoft cannot account for the every individual software setup, hardware configs per machine or users screwing around with the OS to ensure 100% bug free releases. What works for one causes problems for another.
 

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    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
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    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
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    All over the place
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    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
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    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
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    16GB LPDDR5 RAM
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    optimized with Dolby Atmos®
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    QHD 2880 x 1800 OLED
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    …still on a horse.
I think people need to take into account when mentioning that we are beta testers: Microsoft cannot account for the every individual software setup, hardware configs per machine or users screwing around with the OS to ensure 100% bug free releases. What works for one causes problems for another.
The thing is these mentioned issues are general bugs many people have, such as the email opening 8 seconds after clicking on the alert.

I find it hard to believe such widespread issues have been missed just because one's individual config is different from the other. It's as if MS hasn't even tested these aspects of Outlook before throwing it out to the public.

It has been mentioned many times before.
As a user of the current Mail & Calendar App for 8 years it is very annoying having New Outlook installing and erroring out, once OK, but on my laptops maybe 10x.
Microsoft stated many years ago they were going to use Home version users of Windows 10/11 to test new features. They have gone way over the top with New Outlook(beta, really an alpha product).

I have Windows 11 Pro and I still get these beta features.
Also, it's a huge pain to stop the Mail app from notifying me to download the Outlook app. Even though I have refused it several times, it still downloads Outlook automatically each time I open the Mail app afterwards. Eventually it stops bothering me with it but it's quite a hassle.
 

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It's as if MS hasn't even tested these aspects of Outlook before throwing it out to the public.
They have this whole bunch of Windows Insider subscribers to do all sorts of testing for them. Only problem, a lot of these people are vocal on the internet about how they are active contributors to this testing, but the obvious reality is that their being vocal about it is where most of the story ends. So, this is what you get as a result.
 

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Shop around. 🤷‍♂️
 

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    ASUS VivoBook
1. Clicking a mail alert popping up in the right lower corner opens the Outlook app and only shows the Inbox, not the mail that you clicked on. And after around 8 seconds later, a separate Outlook mail window pops up showing the actual email.
The new Outlook email appears instantly for me.
2. The mail alert pop up does not contain actions like Delete, Archive or Mark as read. You'd have to open the Outlook app and then look for the mail (see 1.) to do those actions.
Expanding the notification via the top-left dropdown provides options including delete.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
They have this whole bunch of Windows Insider subscribers to do all sorts of testing for them. Only problem, a lot of these people are vocal on the internet about how they are active contributors to this testing, but the obvious reality is that their being vocal about it is where most of the story ends. So, this is what you get as a result.
As an Insider I have to ask. What does the Insiders have to do with MS releasing a buggy version Outlet Outlook to the public?
 
Last edited:

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As an Insider I have to ask. What does the Insiders have to do with MS releasing a buggy version Outlet to the public?
I believe the point being is that not enough Insiders report issues where the reports are needed, but rather complain online which has no impact.
 

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    Windows 11 Pro 23H2 Build: 22631.3374
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    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
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    32.0 GB of I forget and the box is in storage.
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    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
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    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
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    Windows 11 Pro 22621.2215
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    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
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    16GB LPDDR5 RAM
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    Graphics processor is an Intel Iris Xe
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    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Shop around. 🤷‍♂️
I'm glad I never used Outlook. I used Thunderbird for years. Now I use eM Client. @BunnyJ suggested it to me and I've been using it ever since.
 

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    ASRock Z490 Phantom Gaming 4/ax
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    16GB (8GB PC4-19200 DDR4 SDRAM x2)
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    1920 x 1080
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    Logitech K270
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    PowerSpec G156
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    Intel Core i5-8400 CPU @ 2.80GHz
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    AsusTeK Prime B360M-S
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    16 MB DDR 4-2666
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    23" Speptre HDMI 75Hz
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    Samsung 970 EVO 500GB NVMe
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    Logitek M185
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    Logitek K270
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    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
I believe the point being is that not enough Insiders report issues where the reports are needed, but rather complain online which has no impact.
I do know what his point was. My point is that jus because some of us are Insiders doesn't necessarily mean that we also use Outlet Outlook. I know I don't and never have.
 
Last edited:

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  • OS
    Windows 11 Canary Channel
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    PC/Desktop
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    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
I'm glad I never used Outlook. I used Thunderbird for years. Now I use eM Client. @BunnyJ suggested it to me and I've been using it ever since.
In the long run I’ll probably end up on Thunderbird. But Outlook still is and always has been the most powerful feature rich EM client I’ve ever used. That hasn’t changed, yet.
 

My Computers

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  • OS
    Windows 11 Pro 23H2 Build: 22631.3374
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
I do know what his point was. My point is that jus because some of us are Insiders doesn't necessarily mean that we also use Outlet. I know I don't and never have.
What’s this “Outlet” you keep referring to?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3374
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
... not enough Insiders report issues where the reports are needed, but rather complain online which has no impact.
I can't subscribe to that!
Gosh sakes, it would take one MS Dev to open the new Outlook once and realize that it's not suitable for wide release!
Can't lay the onus completely on Insiders!
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
If insiders aren’t going to give constant feedback through the correct channels at Microsoft, why are they insiders in the first place? The whole point of being an insider is to contribute to future builds of Windows.
If there are insiders who purely use insider channels as a hobby and have no interest in using them for what their intended for, perhaps they should shutup and not complain about things that don’t work for them or they don’t like, in forums like this one?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3374
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.

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