How to fix this


Bikeit

Bikeit

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Im trying to delete a back up image but keep getting the following message, how do i fix this so im able to delete the back up image?
Screenshot 2024-11-11 214848.jpg
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
    CPU
    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
    Toshiba KXG50ZNV512G M.2
    Crucial P5 Plus 2TB M.2
    Mouse
    MX Master 3
    Internet Speed
    500MBPS
    Browser
    Chrome, Edge
    Antivirus
    Windows defender
Assuming there isn't a process with an open file handle...
  • Take ownership of the file through properties > security or the CLI with takeown
  • Grant yourself full access to the file with the same GUI or CLI with icacls
  • Delete file
 

My Computer

System One

  • OS
    Windows 11
Tried that without success
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
    CPU
    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
    Toshiba KXG50ZNV512G M.2
    Crucial P5 Plus 2TB M.2
    Mouse
    MX Master 3
    Internet Speed
    500MBPS
    Browser
    Chrome, Edge
    Antivirus
    Windows defender
Acronis True Image blocks deletion of image files from within Windows.

I forget which processes need to be killed in Task Manager to stop that. (It has been a while since I used True Image.) But stopping any Acronis process that you find should be OK.
 

My Computers

System One System Two

  • OS
    Windows 11 26100.2161
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/300 Mbps (down/up)
  • Operating System
    windows 11 26100.2161
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
Hi Bikeit,

I am pretty sure that the (only) best way to delete an Acronis backup is within Acronis itself. Just right click and choose delete.

Kind regards,

tecknot
 

My Computer

System One

  • OS
    Dual boot Windows 10 Pro 22H2 (b 19045.5371) & Windows 11 Pro 23H2 (b 22631.4751)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Workstation P72
    CPU
    Intel i7 8750H @ 2.2 GHz
    Motherboard
    Lenovo 01YU291
    Memory
    16 GB (all Samsung) DDR4-3200 SODIMM (non-ECC) PCIe 3
    Graphics Card(s)
    Intel UHD Graphics 630 & NVIDIA Quadro P600
    Sound Card
    Realtek ALC3286
    Monitor(s) Displays
    17.3"
    Screen Resolution
    3840x2160
    Hard Drives
    1TB SSD Samsung 860 EVO SATA 3
    1TB SSD Samsung 970 EVO M.2 NVMe PCIe 3 x 4
    1TB SSD Samsung 980 M.2 NVMe PCIe 3 x 4
    PSU
    230W
    Cooling
    fan
    Keyboard
    UltraNav
    Mouse
    Kensington wireless Orbit
    Internet Speed
    640Mbps
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    CM246 Chipset
tecknot said:
Hi Bikeit,

I am pretty sure that the (only) best way to delete an Acronis backup is within Acronis itself. Just right click and choose delete.

Kind regards,

tecknot
Click to expand...
Nah. It's easy enough to kill a process in Task Manager.

The "we know what's best for you" design of True Image was one reason I stopped using it.
 

My Computers

System One System Two

  • OS
    Windows 11 26100.2161
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/300 Mbps (down/up)
  • Operating System
    windows 11 26100.2161
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
Bikeit said:
how do i fix this so im able to delete the back up image?
Click to expand...
In my True Image 2019, I turn "Active Protection" OFF and can then manipulate and delete backup files at will.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Gigabyte B550 Gaming X V2 MOBO (Rev 1.4)
    Memory
    32GB DDR4
    Graphics Card(s)
    AMD Radeon On-board Graphics
    Sound Card
    Realtek High Definition Audio (on board)
    Monitor(s) Displays
    Jlink FHD 32 Inch & VIZIO M322I - 32 Inch
    Screen Resolution
    1920 X 1080
    Hard Drives
    960 GB SanDisk Ultra II SSD - Internal
    480 GB Kingston A400 SSD - Internal
    3 TB Western Digital Green WDC 30EZRX-00DC0B0 HDD - Internal
    4 TB Seagate IronWolf HDD - Internal
    PSU
    Seasonic S12III
    Case
    Antec GX 500
    Cooling
    AMD 'Boxed' OEM CPU Fan
    Keyboard
    Dell Milti Media Wired
    Mouse
    Logitech M720 Triathlon Wireless Mouse
    Internet Speed
    480 Mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad E595 20NF 15.6"
    CPU
    AMD Ryzen 5 - 3500U
    Motherboard
    Lenovo
    Memory
    16GB DDR4
    Graphics card(s)
    AMD Radeon Vega 8
    Sound Card
    AMD High Definition Audio
    Monitor(s) Displays
    16:9 IPS
    Screen Resolution
    1920 x 1080
    Hard Drives
    256 GB Samsung NVMe SSD
    Crucial 1TB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Wireless hand held trackball
    Keyboard
    Lenovo
    Internet Speed
    400 Mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
Acronis True Image and Acronis Backup: deleting backups in Windows Explorer fails with "Folder access denied"

Acronis Support Portal

care.acronis.com care.acronis.com

Not personally tested as I have not used Acronis since 2006 or so.
 

My Computer

System One

  • OS
    Windows XP/7/8/8.1/10/11, Linux, Android, FreeBSD Unix
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9570
    CPU
    Intel® Core™ i7-8750H 8th Gen Processor 2.2Ghz up to 4.1Ghz
    Motherboard
    Dell XPS 15 9570
    Memory
    32GB using 2x16GB modules
    Graphics Card(s)
    Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
    Sound Card
    Realtek ALC3266-CG
    Monitor(s) Displays
    15.6" 4K Touch UltraHD 3840x2160 made by Sharp
    Screen Resolution
    3840x2160
    Hard Drives
    Toshiba KXG60ZNV1T02 NVMe 1024GB/1TB SSD
    PSU
    Dell XPS 15 9570
    Case
    Dell XPS 15 9570
    Cooling
    Stock
    Keyboard
    Stock
    Mouse
    SwitftPoint ProPoint
    Internet Speed
    Comcast/XFinity 1.44Gbps/42.5Mbps
    Browser
    Microsoft EDGE (Chromium based) & Google Chrome
    Antivirus
    Windows Defender that came with Windows
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