How to get rid of this update error message


William654

William654

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Hi

Today I got update and it seems has an error first time but I am not sure if it is installed or now problem that first time error message is sticky how I can I get rid of this update error message

Screenshot 2022-06-24 134833.jpg
 

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There is a lot of info on the net, here is just one.
www.faqforge.com

How to Delete Failed Updates in Windows 10

Windows 10 keeps a log of all updates that you perform either automatically or manually. It doesn't care if these updates were installed successfully or failed, it just keeps a log of these updates. This way, even the failed updates take up some space on your hard drive. In this article, we will...
www.faqforge.com www.faqforge.com
I would do an image before doing any thing.
Check update history to see if has indeed installed.
Wait a while as windows will try again to install it.
See if any of this helps.
I had similar once and deleted the contents sofwredistribution folder after stopping the service
 

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    Windows 11 Pro
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    10th Gen i-9 10900 K
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    Nvidia RTX 2080 Super
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    1920 x 1080
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The-Hive said:
There is a lot of info on the net, here is just one.
www.faqforge.com

How to Delete Failed Updates in Windows 10

Windows 10 keeps a log of all updates that you perform either automatically or manually. It doesn't care if these updates were installed successfully or failed, it just keeps a log of these updates. This way, even the failed updates take up some space on your hard drive. In this article, we will...
www.faqforge.com www.faqforge.com
I would do an image before doing any thing.
Check update history to see if has indeed installed.
Wait a while as windows will try again to install it.
See if any of this helps.
I had similar once and deleted the contents sofwredistribution folder after stopping the service
Click to expand...
stopped the service but still the folder does not want to be deleted
 

My Computer

System One

  • OS
    Windows 11
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    PC/Desktop
    CPU
    5900x
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    MAG X570S TOMAHAWK MAX WIFI
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    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
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    Creative Sound Blaster Z
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    BENQ and AOC QHD 120Hz
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    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
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William654 said:
stopped the service but still the folder does not want to be deleted
Click to expand...
Delete the contents of the folder, not the folder itself
double check you have stopped the correct service
 

My Computers

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    Windows 11 Pro
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    Laptop
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    Alienware M18 R1
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    13th Gen Core i9 13900HX
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    32GB DDR5 @4800MHz 2x16GB
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    Geforce RTX 4090HX 16GB
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    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
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    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
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    Nvidia
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    Alienware 610M
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    Norton
The-Hive said:
Delete the contents of the folder, not the folder itself
double check you have stopped the correct service
Click to expand...
yes this worked and files inside deleted but again the same update detected and did not want to install. I used cloudflare warp seems it the cause of the problem delivering wrong update ot my pc I will try to uninstall it and try again
 

My Computer

System One

  • OS
    Windows 11
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    MAG X570S TOMAHAWK MAX WIFI
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    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
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    Creative Sound Blaster Z
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    BENQ and AOC QHD 120Hz
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    QHD
    Hard Drives
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cloudflare warp display that I am in France but I am not.
 

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  • OS
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    5900x
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    MAG X570S TOMAHAWK MAX WIFI
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    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
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    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
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    Water cooling gamdias 240
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    razer ornata
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    razer da v2
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after uninstall cloudflare warp the update disappear not avilable for my location or my windows
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
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    Malwarebytes

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
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    Alienware AW610M
    Browser
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    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
William654 said:
@The-Hive

one last question I have folder SoftwareDistribution.bak with 35GB content is it safe to delete ?
Click to expand...
I would assume so but I would still do an image first, or compare it to the original and see what the difference is, it could have been created after Cloudflare
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
@William654 It may be worth checking the folder properties to see when it was created, that may help you to decide
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
No the KB5014668 update appear again with same error :dizzy:
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
William654 said:
No the KB5014668 update appear again with same error :dizzy:
Click to expand...
How long has it been there? it may be worth leaving it for a week or two for windows to sort our, or restore the .bak folder and then check for updates and see if it goes
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
I gave up I still get same error . please if anyone know a solution let me know
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
Sorry we could not sort it for you, I will keep looking, but just find the same answers
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
I just attempted to apply the same update and got the same error.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
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