Solved I can't find some files and docs on external HD


DumbOldGuy

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3:06 AM
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5
OS
Win 11
I have a Dell insperon 660 Win10 desktop that can't be updated to Win 11.
I purchased a GeeKom mini with Win 11 and a ORICO Docking station. I removed the HD from the Dell and it is recognized by the GeeKom. However my Microsoft Office 2007 doesn't appear nor any of my Word documents, pdf's or any saved in my Brother printer control center.

I am NOT technically sophisticated and almost 80 years old so please keep advice as simple as possible 🧓🧓
 
Windows Build/Version
Not sure but I updated everything yesterday

My Computer My Computer

At a glance

Win 11
OS
Win 11
Computer type
PC/Desktop
Manufacturer/Model
GeeKom
If I understand correctly, you have removed the boot (C:) drive from the old Dell and connected it to the new GeeKom PC using an external dock.

The new PC won't be able to run most programs from the old PC using the dock. You'll need to re-install them on the new PC.

I imagine that all of your files are still present, just not appearing with icons associated with the programs that aren't installed.

There are a variety of ways to do what you need. But the cleanest way would be to re-install your software on the new PC. (If your Office 2007 was pre-installed on the Dell, I see a possible problem. There are low-cost Office licenses available online from non-piratical sources, like in links off Guru3D. Office 2019 goes off support in October, if that matters to you. It'd run, just won't get security updates.)

There is third party software (Laplink PC Mover is one) that claims to be able to move software to a new PC, but I've never used any.

If you wish to check your Windows version, type "winver" (without the quotes) in the Windows search box.

I avoid mentioning all of the possible ways of transferring to the new PC. I've probably said too much already. ;-)
 

My Computers My Computers

  • At a glance

    Windows 11 26200.8973Amd Threadripper 7970X128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)Gigabyte RTX 4090 OC
    OS
    Windows 11 26200.8973
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D Rev. 1.0
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Innocn 32" OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    SilverStone Technology XE360-TR5, with 3 Phanteks T30 fans
    Keyboard
    Cherry KC 500 MX LP (mechanical)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/250 Mbps (down/up)
    Other Info
    xFinity gateway
  • At a glance

    windows 11 26200.8973Intel I9-13900K64GB G.Skill DDR5-6000Gigabyte RTX 3090 ti
    Operating System
    windows 11 26200.8973
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Philips 27E1N8900 27" OLED
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Keyboard
    Cherry Streaming (wired)
    Mouse
    Logitech M500s (wired)
I keep hearing things about Office going off support. I am still using Office 2010 since I have a license and it does all I need it to do and likely more. When I installed it on my new machine this spring, it got a host of updates from Microsoft. Apparently, there were new updates to Office 2010 to at least 2020 from what I see when I look up the patches that were applied.
 

My Computers My Computers

  • At a glance

    Win 11 Pro 25H2, Build 26200.9168Intel Core i5 14500, 14th Generation64GB DDR4GeForce RTX 4060
    OS
    Win 11 Pro 25H2, Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14500, 14th Generation
    Motherboard
    Gigabyte B760M G P WIFI
    Memory
    64GB DDR4
    Graphics Card(s)
    GeForce RTX 4060
    Sound Card
    Chipset Realtek
    Monitor(s) Displays
    LG 45" Ultragear & Acer 24" 1080p
    Screen Resolution
    5120x1440 & 1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 3D NAND NVMe M.2 SSD (O/S)
    Silicon Power 2TB US75 NVMe PCIe Gen4 M.2 2280 SSD (backup)
    Crucial BX500 2TB 3D NAND (2nd backup)
    Seagate 4TB Ironwolf, rotating HDD archive files
    External off-line backup Drives: 2 NVMe 4TB drives in external enclosures
    PSU
    Thermaltake Toughpower GF3 750W
    Case
    LIAN LI LANCOOL 216 E-ATX PC Case
    Cooling
    Lots of fans!
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • At a glance

    Win 11 Pro 25H2, Build 26200.9168Intel Core i5 1440032GB DDR5Intel 700 Embedded GPU
    Operating System
    Win 11 Pro 25H2, Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14400
    Motherboard
    Gigabyte B760M DS3H AX
    Memory
    32GB DDR5
    Graphics card(s)
    Intel 700 Embedded GPU
    Sound Card
    Realtek Embedded
    Monitor(s) Displays
    27" HP 1080p
    Screen Resolution
    1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 eD NAND PCIe SSD
    Samsung EVO 990 2TB NVMe Gen4 SSD
    Samsung 2TB SATA SSD
    PSU
    Thermaltake Smart BM3 650W
    Case
    Okinos Micro ATX Case
    Cooling
    Fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • Nimo N171 17" Laptop, (Intel i3-1215U, 16GB RAM, 2TB NVMe, Win11 Pro)
    Acemagic Vista Mini PC V1 (Intel N150, 16GB RAM, 1TB NVMe, Win11 Pro)
    HP ENVY h8-1540t, (24GB RAM, 2TB SSD, 2TB HDD, Win11 Pro)
Welcome to the forum. From my very brief dealings with Laplink PC Mover someone else had used on his computer a few years ago, it is a good waste of $60.
Reinstall your programs cleanly. MS Ofc 2007 will still work in Windows 11 as long as you have the install cd and registration key.
However, if your old drive is in a dock, you do not have to have Office installed to recover files that were created with Office IF the files were saved to that drive. You only have to have Office installed to open those files (Free office suites like Open Office and Libre Office will also open them.)

NO PROGRAMS CAN BE RUN THRU THE OLD WINDOWS INSTALLATION plugged into the dock. Programs are run from your system drive C:

Was the old Dell using a local or Microsoft account? Is the new Geekom set up with a local or a MS account?
There is a good possibility if using a MS account your files are in Onedrive rather than on that old Dell hard drive.
Knowing all these particulars define where your files are located.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168
I hope I am not stating the obvious, but I don't see it mentioned here.

Open the Dell HDD in the enclosure and Search for your documents (ie) Search for
*.PDF and *.DOCx (Word documents)

They should be in the now external drives Drives letter (example) Browse to D:\Users\UserName\Documents
Change the drive letter D: in the example to whatever your drives letter is.

Microsoft Office 2007 is no longer supported by Microsoft but will still work if installed , but you may be nagged by Microsoft to upgrade.
 

My Computer My Computer

At a glance

Windows 11 Pro Insider 64 bit 25H2 26200.5742Intel Core i7 9700K 3.6016 GBnVidia GEForce RTX 2060 Super
OS
Windows 11 Pro Insider 64 bit 25H2 26200.5742
Computer type
PC/Desktop
Manufacturer/Model
Gigabyte Z390 UD
CPU
Intel Core i7 9700K 3.60
Motherboard
Gigabyte Z390 UD
Memory
16 GB
Graphics Card(s)
nVidia GEForce RTX 2060 Super
Sound Card
onboard
Monitor(s) Displays
Two 27" Dell 4K monitors
Screen Resolution
3840 x 2160
Hard Drives
M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
PSU
850w PSU
Case
Cyberpower PC
Cooling
Water cooled
Keyboard
Backlit Cyberpower gaming keyboard
Mouse
Backlit Cyberpower gaming mouse
Internet Speed
1 GB mbps
Browser
Brave
Antivirus
Windows Security
Thank you I'll try that
 

My Computer My Computer

At a glance

Win 11
OS
Win 11
Computer type
PC/Desktop
Manufacturer/Model
GeeKom
1) on your new pc, do you have adobe reader & microsoft office installed?
2) after installing those 2 programs on your new pc, slave off your dell pc's hdd again and browse for the files. i assume (but could be wrong) that you didnt see them because you were looking for your files visually (looking for the icons rather than filenames)
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
You are correct I will have to install both
 

My Computer My Computer

At a glance

Win 11
OS
Win 11
Computer type
PC/Desktop
Manufacturer/Model
GeeKom
One program that is great for finding files is Everything Search. It's a lightning fast file name search, you can use a search argument like *.DOC* to find all the .DOC and .DOCX files in a flash.
 

My Computers My Computers

  • At a glance

    Win 11 Pro 25H2, Build 26200.9168Intel Core i5 14500, 14th Generation64GB DDR4GeForce RTX 4060
    OS
    Win 11 Pro 25H2, Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14500, 14th Generation
    Motherboard
    Gigabyte B760M G P WIFI
    Memory
    64GB DDR4
    Graphics Card(s)
    GeForce RTX 4060
    Sound Card
    Chipset Realtek
    Monitor(s) Displays
    LG 45" Ultragear & Acer 24" 1080p
    Screen Resolution
    5120x1440 & 1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 3D NAND NVMe M.2 SSD (O/S)
    Silicon Power 2TB US75 NVMe PCIe Gen4 M.2 2280 SSD (backup)
    Crucial BX500 2TB 3D NAND (2nd backup)
    Seagate 4TB Ironwolf, rotating HDD archive files
    External off-line backup Drives: 2 NVMe 4TB drives in external enclosures
    PSU
    Thermaltake Toughpower GF3 750W
    Case
    LIAN LI LANCOOL 216 E-ATX PC Case
    Cooling
    Lots of fans!
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • At a glance

    Win 11 Pro 25H2, Build 26200.9168Intel Core i5 1440032GB DDR5Intel 700 Embedded GPU
    Operating System
    Win 11 Pro 25H2, Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14400
    Motherboard
    Gigabyte B760M DS3H AX
    Memory
    32GB DDR5
    Graphics card(s)
    Intel 700 Embedded GPU
    Sound Card
    Realtek Embedded
    Monitor(s) Displays
    27" HP 1080p
    Screen Resolution
    1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 eD NAND PCIe SSD
    Samsung EVO 990 2TB NVMe Gen4 SSD
    Samsung 2TB SATA SSD
    PSU
    Thermaltake Smart BM3 650W
    Case
    Okinos Micro ATX Case
    Cooling
    Fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • Nimo N171 17" Laptop, (Intel i3-1215U, 16GB RAM, 2TB NVMe, Win11 Pro)
    Acemagic Vista Mini PC V1 (Intel N150, 16GB RAM, 1TB NVMe, Win11 Pro)
    HP ENVY h8-1540t, (24GB RAM, 2TB SSD, 2TB HDD, Win11 Pro)
Thank you
 

My Computer My Computer

At a glance

Win 11
OS
Win 11
Computer type
PC/Desktop
Manufacturer/Model
GeeKom
1. Is the old drive going to be put back in to the old PC ?

If that is the case then it would be preferable for you to copy all your Documents to a USB flash drive or some other drive. Then copy to the new PC.
You can search the drive for *.PDF and *.DOC files with File Explorer.
That assumes you use the 3/4 letter extension convention for files.

Applications like your PDF Reader and MS Office will need to be installed on the new PC.

No docking station used.

2. Assuming the drive is not going to be put back in the old PC, and is in the docking station.

You will need to take ownership of the relevant folders and files.
This bit is complicated and involves going to Properties > Security Tab and changing permissions.
There are detailed guides for doing this on YouTube or whatever.

This messing around results in the drive not being useable in the original PC without a lot of difficulty.

Applications will need to be installed on the new PC as before.

Obviously Method 1. is much simpler and non destructive.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
... nor any of my Word documents, pdf's or any saved in my Brother printer control center.
What exactly does the above mean? I'm not familiar with "Brother printer control center". Does it allow one to somehow save documents in printer control center?
 

My Computer My Computer

At a glance

Windows 11 ProIntel(R) Core(TM) i7-5930K CPU @ 3.50GHzNVIDIA GeForce GTX 970
OS
Windows 11 Pro
Computer type
PC/Desktop
CPU
Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz
Motherboard
EVGA X99 Micro
Graphics Card(s)
NVIDIA GeForce GTX 970
Problem solved. I moved everything I needed to a USB drive and then moved it to the new computer.

Thank you all for the help
 

My Computer My Computer

At a glance

Win 11
OS
Win 11
Computer type
PC/Desktop
Manufacturer/Model
GeeKom
Just for reference, I guess you connected your old drive to the new computer and then opened the Documents folder. But this folder is on the new drive, not on the old. To see your documents from the old drive, open D: (or whatever is the old drive) and then Users. You should see your old username and others. Open your username folder. Wait a little to obtain full access rights. Open the Documents folder inside. Ta-da! Your files should be there!
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (9168)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (9168)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    802.11g wireless 54 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro v25H2 (build 26200.9168)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.9168)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Microsoft Compact Optical Mouse
    Internet Speed
    802.11ac 5GHz wireless 260Mpbs
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

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