I punt….Computer reverts to sign-in screen & I run out of ideas

rfhar · Apr 19, 2024

Over a week ago I was getting a BSOD and sometimes just reverting to the Sign-in screen and I am not sure if the computer was shutting down or not. I turned off “Folding at Home” program and that stopped the BSOD but the computer still, as before sometimes, reverts to the Sign-in screen. I run F@H on the GTX 1050i Graphics Card and use the MoBo graphics for my video monitor. Most of the time it reverts to the sign-in screen during the night. Tuesday it did so before noon. All I could see that might be causing the problem at night was my backups, so I run a backup during the day and had no problem. I cannot see anything that is too hot or even near being too hot. I am using HWMonitor and Speccy. I looked at the BIOS for a clue also. My case is great at keeping dust out and there was very little in it. All my fans are running and freshly cleaned. I set their speed almost to the highest setting. The power supply voltages are OK.

V2 log - - - - Microsoft OneDrive

Thermaltake 500 Watt power supply

Custom build and rebuild; 1T SSD & case June 22; most rest Spring 21

What else can I do?

NormanF · Apr 19, 2024

What's your Power Plan? If you're plugged in, various settings should be set to Never.

You might have to increase the timeout before Windows logs out there.

rfhar · Apr 19, 2024

NormanF said:
What's your Power Plan? If you're plugged in, various settings should be set to Never.

You might have to increase the timeout before Windows logs out there.

Power is never but I rarely logout.

glasskuter · Apr 19, 2024

Make sure these settings are set in settings>accounts.

rfhar · Apr 19, 2024

glasskuter said:
Make sure these settings are set in settings>accounts.
View attachment 93897

Thanks, I had thought of those. They were all set as they should be.

zbook · Apr 20, 2024

Please perform the following steps:

1) Run Tuneup plus > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

2) Open administrative command prompt and copy and paste:

powercfg -h off

3) Uninstall and reinstall Acronis software

snapman Acronis Snapshots Manager c:\windows\system32\drivers\snapman.sys

4) Uninstall and reinstall Nvidia GPU drivers nvlddmkm.sys using DDU / Nvidia

Display Driver Uninstaller: How to use

How to Use Display Driver Uninstaller to Uninstall any Installed Display Driver

www.sevenforums.com

Display Driver Uninstaller (DDU) download latest version 18.0.7.6

Official Display Driver Uninstaller (DDU) download website. DDU is a driver removal utility that can help you completely uninstall AMD/NVIDIA/INTEL graphics card drivers and packages from your system, trying to remove all leftovers (including registry keys, folders and files, driver store).

www.wagnardsoft.com

Download the latest official NVIDIA drivers

www.nvidia.com

5) The BIOS Version/Date American Megatrends Inc. 2004, 11/2/2021

Upgrade the BIOS: 2004 > 2101

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Code:

snapman.sys  Thu Feb  9 11:33:30 2017 (589CC40A)

Code:

nvlddmkm.sys Wed Jan 17 22:57:27 2024 (65A8CBD7)

Code:

Name    NVIDIA GeForce GTX 1050 Ti
PNP Device ID    PCI\VEN_10DE&DEV_1C82&SUBSYS_37641458&REV_A1\4&23B96B75&0&0008
Adapter Type    NVIDIA GeForce GTX 1050 Ti, NVIDIA compatible
Adapter Description    NVIDIA GeForce GTX 1050 Ti
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2fe7c165c5dd3267\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2fe7c165c5dd3267\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2fe7c165c5dd3267\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2fe7c165c5dd3267\nvldumdx.dll
Driver Version    31.0.15.5123
INF File    oem86.inf (Section024 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_2FE7C165C5DD3267\NVLDDMKM.SYS (31.0.15.5123, 57.01 MB (59,778,168 bytes), 1/24/2024 11:21 AM)

Code:

Event[46664]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2024-04-12T22:23:54.2370000Z
  Event ID: 16
  Task: N/A
  Level: Error
  Opcode: Info


  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Owner-PC
  Description:
Windows failed to resume from hibernate with error status 0xC000007B.

Code:

Event[47957]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2024-04-17T13:02:03.2200000Z
  Event ID: 29
  Task: N/A
  Level: Error
  Opcode: Info


  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Owner-PC
  Description:
Windows failed fast startup with error status 0xC00000D4.

rfhar · Apr 22, 2024

II will be slow replying but it is not lack of interest but I am very busy. I'm not a qeek but am 84 years old and this year I have a lot on my plate. Family, Soccer four days a week and more yard work than normal. Also I'm taking the old carpenter's advice....Measure thrice; cut once. Very happy with your helpful post.

rfhar · Apr 23, 2024

I run the Tuneup+, updated the BIOS and removed and reinstalled Acronis a couple days ago. This morning, I uninstalled and reinstalled the graphics card drivers as instructed. I do not understand what the purpose of the Codes you have in your post. This site has many tutorials, and I tried several different searches to learn about using the code function. I would apricate it if you would include a link to how to use the code function and I will bookmark it. I am thinking that the Tuneup Plus file may have fixed the problem. After finishing with the Graphics card drivers change this morning, I restarted Folding at Home. I had shut it down early on trying to find the answer to my problem and doing so stopped the BSOD's but the computer still reverted to the Signup Screen. I use the Graphics drivers on the MoBo for my screen. The Graphics card only runs Folding at Home and I restarted F@H after doing the drivers change. In a couple days I expect that I can mark the as fixed.
Many thanks!

zbook · Apr 23, 2024

When Tuneup plus completes it creates a text report.
It may be on the desktop.
If you post a share link it will be scanned/read.
It can run again as needed.

The information below the step #5 was for me to quicky review thread findings.
These you can skip.

Tomorrow please post a new V2 share link into the newest post.

rfhar · Apr 23, 2024

Microsoft OneDrive

1drv.ms

Sorry working this a bit at a time I overlooked posting the link.

zbook · Apr 23, 2024

rfhar said:
Microsoft OneDrive

1drv.ms

Sorry working this a bit at a time I overlooked posting the link.

The link opened an old V2 from 4/19 instead of Tuneup plus.

rfhar · Apr 24, 2024

Here it is

rfhar · Apr 24, 2024

My computer reverted back to the sign-in screen between 8am and 9am this morning. I am leaving F@H running on my GTX 1050i Graphics card.

x BlueRobot · Apr 24, 2024

rfhar said:
I do not understand what the purpose of the Codes you have in your post. This site has many tutorials, and I tried several different searches to learn about using the code function. I would apricate it if you would include a link to how to use the code function and I will bookmark it.

They're just BBCode tags and have no real meaning other than making posts look pretty. I use them all the time. The </> icon in your post editor will insert them for you.

Could you please zip up and provide the file which should be located in the following directory?

Code:

C:\Windows\MEMORY.DMP

The file will be too large to attach to a forum post so you will need to upload it to your OneDrive share.

rfhar · Apr 24, 2024

I do not have a Memory.dmp file anywhere.

x BlueRobot · Apr 24, 2024

Let's check your dump file settings, please open a command prompt and then enter the following command:

Code:

reg query HKLM\SYSTEM\CurrentControlSet\Control\CrashControl

Please post the output of the command in your next post.

rfhar · Apr 24, 2024

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl
AutoReboot REG_DWORD 0x0
CrashDumpEnabled REG_DWORD 0x7
DumpFile REG_EXPAND_SZ %SystemRoot%\MEMORY.DMP
DumpLogLevel REG_DWORD 0x0
EnableLogFile REG_DWORD 0x1
LogEvent REG_DWORD 0x1
MinidumpDir REG_EXPAND_SZ %SystemRoot%\Minidump
MinidumpsCount REG_DWORD 0x5
Overwrite REG_DWORD 0x1
DumpFilters REG_MULTI_SZ dumpfve.sys
SendAlert REG_DWORD 0x0
KernelDumpOnly REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl\StorageTelemetry

zbook · Apr 25, 2024

Tuneup plus results were good.

If possible please use drop box or google drive for share links.

Post a new V2 share link into the newest post.

After posting V2 please run two Furmark 30 minute tests.

If possible turn of off one GPU for each test (Intel iGPU) (Nvidia dGPU).

See the TF link for monitoring, warnings, and when to abort testing.

FurMark - GPU Stress Test

Stress test your GPU for stability issues with FurMark

www.tenforums.com

Report test durations, Temperature maximum, and post image share links.

x BlueRobot · Apr 25, 2024

rfhar said:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl

Your dump file settings appear to be okay, there's a couple of values which I've never seen before but they shouldn't cause any issues. If your system crashes again, then please check %systemroot%\MEMORY.DMP and upload it to your OneDrive file share.