Intel(R) TPM Provisioning Service- Manual or Automatic?


cool59

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Hello.

I have a frequent error in event viewer: 7009- Service Control Manager, caused by Intel(R) TPM Provisioning service.
I found that if I change the service from automatic to manual the error disappears.
Any inconvenience in leaving it in manual?

Thanks a lot!
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 13 9360
    CPU
    Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
    Memory
    8 GB
I'm using Dev Version 10.0.22518.1012, i don't have any service for TPM.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
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    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 13 9360
    CPU
    Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
    Memory
    8 GB
Like i said, my version of Windows 11 does not have that service anyhow,2021-12-15_18-54-40.png leave the service startup type automatic.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Like i said, my version of Windows 11 does not have that service anyhow,View attachment 16288 leave the service startup type automatic.
OK thanks.
I'll wait for someone who has a lead. I don't know if this service should be set for automatic.
As it involves TPM I'm afraid I might have done wrong when switching from automatic to manual.
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 13 9360
    CPU
    Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
    Memory
    8 GB
It's in services for Intel hardware on Automatic here but not for AMD, doesn't seem to be anything obviously equivalent for AMD.
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 OS Build 22623.1095
    Computer type
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    Manufacturer/Model
    Self Build
    CPU
    AMD Ryzen 7 3800X
    Motherboard
    Asus PRIME B350-PLUS
    Memory
    16GB Corsair Vengeance LPX DDR4 @3000Mhz
    Graphics Card(s)
    ASUS - GeForce RTX 3070 Ti 8 GB TUF GAMING OC
    Sound Card
    On Board Realtec
    Monitor(s) Displays
    Acer KA241
    Screen Resolution
    1920 x 1080 @60Hz
    Hard Drives
    240GB PNY CS900 SSD - OS
    2 x 1TB Crucial MX500 SSD
    1 x 500GB Crucial MX300 SSD
    2TB Seagate ST2000DM001-1ER164
    2TB Seagate ST2000DM008-2FR102
    PSU
    750 Watt Corsair TX750 Plus
    Case
    Cooler Master 690 III
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    Akasa AK98 5 Case Fans
    Keyboard
    Logitech K270 - wireless
    Mouse
    Logitech - M185 wireless
    Internet Speed
    BT Fibre 75 Mbps
    Browser
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    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
  • Operating System
    Windows 11 Pro 22H2 build 22621.900
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3881 - modified with SFX PSU fitted internally
    CPU
    Intel i5 - 10400
    Motherboard
    Dell 032w55 version A00
    Memory
    16GB of HyperX Fury @ 2133 Mhz
    Graphics card(s)
    EVGA 6GB GTX 1060.
    Sound Card
    Builtin
    Monitor(s) Displays
    ACER KA241
    Screen Resolution
    1920x 1080 @60Hz
    Hard Drives
    256GB SK hynix NVMe
    1TB Western Digital WD10EZEX-75WN4A1
    PSU
    Modular 450 Watt Corsair SF450 Platinum ( Mod to replace the Dell 265 Watt PSU)
    Case
    Inspiron Small Desktop
    Cooling
    Dell stock cooler
    Mouse
    Dell
    Keyboard
    Dell
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
It's in services for Intel hardware on Automatic here but not for AMD, doesn't seem to be anything obviously equivalent for AMD.
Thanks.
It's better to switch it back to automatic despite the 7009 error it triggers.
It doesn't seem to affect pc performance.
I have to do an event viewer detox :cool:!
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 13 9360
    CPU
    Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
    Memory
    8 GB
I have the service, set to automatic, but a different version to yours. No related errors in Event Viewer.
ITPM.png
 

My Computer

System One

  • OS
    Windows 11 Pro 22H2, build: 22621.521
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan 3XS Custom 1700
    CPU
    Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
    Motherboard
    Asus ProArt Creator B660 D4
    Memory
    64GB DDR 3600Mhz
    Graphics Card(s)
    Asus Tuff RTX 3080 10GB OC
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
    Screen Resolution
    2560 x 1440p & 1920 x 1080p
    Hard Drives
    WD SN570 1TB NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
    PSU
    Corsair RM1000X Modular
    Case
    Corsair 4000D Airflow Desktop
    Cooling
    Corsair Hydro H150i RGB Pro XT 360mm Liquid Cooler, 3 x 120mm fans, 1x Exhaust
    Keyboard
    Microsoft Ergonomic
    Mouse
    Logitech G402
    Internet Speed
    800Mbs
    Browser
    Edge Chromium
    Antivirus
    Defender, Malwarebytes
I don't think it can give Errors if it is set to manual as it is not running until you run it. I have no idea what it needs to be set on, try manual and see, that's what I would do. I am sure if it was important Windows would make a fuss. Obviously Automatic is best, I wouldn't worry to much as long as all is working well and wait for next update
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
Is your machine win 11 compliant?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
Hello.
No...due the processor.... its a Intel I7 7500U.

As for error 7009, as I said, it disappears if you put the service in manual.
When I'm bored I sometimes do some bug hunting in the event viewer, but so far this bug hasn't caused any problems I've noticed.
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 13 9360
    CPU
    Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
    Memory
    8 GB
Hi,
Do you use bitlocker/ pin number/ ms hello ?
If no manual will be fine.
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
Hello.
I use ms hello with pin number (I think that's what it's called).
lately as I mentioned in the first post, when putting the service in manual the error disappeared, and it seemed to work well, with several logins with the pin.
But as it involves TPM and i started to fear that in some situation, for example BIOS update, I might regret it.
I only know a little more than the basics and I put it back on automatic again.
The error (when the service is set to automatic) is 7009 Device Setup Manager (Intel(R) TPM Provisioning service-A timeout was reached (30000 milliseconds) while waiting for the Windows).
It hapens just in startup.

Thanks :wink:!
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 13 9360
    CPU
    Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
    Memory
    8 GB
The correct error name and description is:

Service Control Manager 7009
"A timed out was reached (45000 milliseconds) while waiting for Intel(R) TPM Provisioning Service to turn on."

Not Device Setup Manager has i said in the previous post.

Thanks! :wink:
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 13 9360
    CPU
    Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
    Memory
    8 GB

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 2600.1742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I noticed on the Dell site that a new bios update 2.18.0 was released 11/9/21 as urgent.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 2600.1742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I run Windows 11 Pro v 21H2 Release Preview (Build 22000.376) x64 (on a Win 11 compliant device) & the Intel TPM Pprovisioning Service is runninhg in Automatic mode.


A.png
 

My Computer

System One

  • OS
    Windows 11 Pro v 24H2 (Build 26100.2152)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Precision 3660 Tower Workstation
    CPU
    12th Gen Intel(R) Core(TM) i9-12900 5.10 GHz
    Motherboard
    64-bit operating system, x64-based processor
    Memory
    32.00 GB
    Graphics Card(s)
    Intel UHD Graphics 770
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Dell P2714H Monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x 512GB NVME PC801 NVMe SK hynix - BOOT
    1 x 1TB Seagate ST1000LM049-2GH172 Internal HDD
    1 x 1TB Seagate STGX4000400 External HDD
    1 x 2TB Seagate STGX4000400 External HDD
    1 x 4TB Seagate STGX4000400 External HDD
    PSU
    300 Watts
    Cooling
    Air
    Keyboard
    Microsoft Wired Keyboard 600
    Mouse
    Microsoft USB Basic Optical Mouse v2.0
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes Premium
    Other Info
    BaseBoard Manufacturer Dell Inc.
    BaseBoard Product 0J1CP3
    BaseBoard Version A01
Check if increasing the ServicesPipeTimeout value helps.

P.S., if the service fails to start, you can try to troubleshoot by substituting service_name with "Intel(R) TPM Provisioning Service" in the commands shown here:
 
Last edited:

My Computers

System One System Two

  • OS
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus TUF Gaming F16 (2024)
    CPU
    i7 13650HX
    Memory
    16GB DDR5
    Graphics Card(s)
    GeForce RTX 4060 Mobile
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    512GB SSD internal
    37TB external
    PSU
    Li-ion
    Cooling
    2× Arc Flow Fans, 4× exhaust vents, 5× heatpipes
    Keyboard
    Logitech K800
    Mouse
    Logitech G402
    Internet Speed
    20Mbit/s up, 250Mbit/s down
    Browser
    FF
  • Operating System
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Medion S15450
    CPU
    i5 1135G7
    Memory
    16GB DDR4
    Graphics card(s)
    Intel Iris Xe
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    2TB SSD internal
    37TB external
    PSU
    Li-ion
    Mouse
    Logitech G402
    Keyboard
    Logitech K800
    Internet Speed
    20Mbit/s up, 250Mbit/s down
    Browser
    FF
Hello.

I have a frequent error in event viewer: 7009- Service Control Manager, caused by Intel(R) TPM Provisioning service.
I found that if I change the service from automatic to manual the error disappears.
Any inconvenience in leaving it in manual?

Thanks a lot!
I found the source of this error. I tried to manually start the service and kept getting an error also, and finally tracked it down by trying to run the executable at \Program Files\Intel\Intel(R) Management Engine Components\iCLS\TPMProvisioningService.exe

Intel TPM Provisioning Service requires vcruntime140_1.dll which is missing until you install Visual C++ Redistributable. This can be found at:
 

My Computer

System One

  • OS
    Windows 11
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