Intel(R) TPM Provisioning Service- Manual or Automatic?


cool59

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Hello.

I have a frequent error in event viewer: 7009- Service Control Manager, caused by Intel(R) TPM Provisioning service.
I found that if I change the service from automatic to manual the error disappears.
Any inconvenience in leaving it in manual?

Thanks a lot!
 

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Windows 11 Pro 25H2Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz8 GB
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Dell XPS 13 9360
CPU
Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
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8 GB
I'm using Dev Version 10.0.22518.1012, i don't have any service for TPM.
 

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Windows 11 Pro 25H2Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz8 GB
OS
Windows 11 Pro 25H2
Computer type
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Manufacturer/Model
Dell XPS 13 9360
CPU
Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
Memory
8 GB
Like i said, my version of Windows 11 does not have that service anyhow,2021-12-15_18-54-40.png leave the service startup type automatic.
 

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Like i said, my version of Windows 11 does not have that service anyhow,View attachment 16288 leave the service startup type automatic.
OK thanks.
I'll wait for someone who has a lead. I don't know if this service should be set for automatic.
As it involves TPM I'm afraid I might have done wrong when switching from automatic to manual.
 

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Windows 11 Pro 25H2Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz8 GB
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Windows 11 Pro 25H2
Computer type
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Manufacturer/Model
Dell XPS 13 9360
CPU
Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
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8 GB
It's in services for Intel hardware on Automatic here but not for AMD, doesn't seem to be anything obviously equivalent for AMD.
 

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It's in services for Intel hardware on Automatic here but not for AMD, doesn't seem to be anything obviously equivalent for AMD.
Thanks.
It's better to switch it back to automatic despite the 7009 error it triggers.
It doesn't seem to affect pc performance.
I have to do an event viewer detox :cool:!
 

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Windows 11 Pro 25H2Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz8 GB
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Windows 11 Pro 25H2
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Dell XPS 13 9360
CPU
Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
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I have the service, set to automatic, but a different version to yours. No related errors in Event Viewer.
ITPM.png
 

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I don't think it can give Errors if it is set to manual as it is not running until you run it. I have no idea what it needs to be set on, try manual and see, that's what I would do. I am sure if it was important Windows would make a fuss. Obviously Automatic is best, I wouldn't worry to much as long as all is working well and wait for next update
 

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Is your machine win 11 compliant?
 

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Hello.
No...due the processor.... its a Intel I7 7500U.

As for error 7009, as I said, it disappears if you put the service in manual.
When I'm bored I sometimes do some bug hunting in the event viewer, but so far this bug hasn't caused any problems I've noticed.
 

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Windows 11 Pro 25H2Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz8 GB
OS
Windows 11 Pro 25H2
Computer type
Laptop
Manufacturer/Model
Dell XPS 13 9360
CPU
Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
Memory
8 GB
Hi,
Do you use bitlocker/ pin number/ ms hello ?
If no manual will be fine.
 

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Hello.
I use ms hello with pin number (I think that's what it's called).
lately as I mentioned in the first post, when putting the service in manual the error disappeared, and it seemed to work well, with several logins with the pin.
But as it involves TPM and i started to fear that in some situation, for example BIOS update, I might regret it.
I only know a little more than the basics and I put it back on automatic again.
The error (when the service is set to automatic) is 7009 Device Setup Manager (Intel(R) TPM Provisioning service-A timeout was reached (30000 milliseconds) while waiting for the Windows).
It hapens just in startup.

Thanks ;)!
 

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Windows 11 Pro 25H2Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz8 GB
OS
Windows 11 Pro 25H2
Computer type
Laptop
Manufacturer/Model
Dell XPS 13 9360
CPU
Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
Memory
8 GB
The correct error name and description is:

Service Control Manager 7009
"A timed out was reached (45000 milliseconds) while waiting for Intel(R) TPM Provisioning Service to turn on."

Not Device Setup Manager has i said in the previous post.

Thanks! ;)
 

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OS
Windows 11 Pro 25H2
Computer type
Laptop
Manufacturer/Model
Dell XPS 13 9360
CPU
Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
Memory
8 GB

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I noticed on the Dell site that a new bios update 2.18.0 was released 11/9/21 as urgent.
 

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    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
I run Windows 11 Pro v 21H2 Release Preview (Build 22000.376) x64 (on a Win 11 compliant device) & the Intel TPM Pprovisioning Service is runninhg in Automatic mode.


A.png
 

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Check if increasing the ServicesPipeTimeout value helps.

P.S., if the service fails to start, you can try to troubleshoot by substituting service_name with "Intel(R) TPM Provisioning Service" in the commands shown here:
 
Last edited:

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Hello.

I have a frequent error in event viewer: 7009- Service Control Manager, caused by Intel(R) TPM Provisioning service.
I found that if I change the service from automatic to manual the error disappears.
Any inconvenience in leaving it in manual?

Thanks a lot!
I found the source of this error. I tried to manually start the service and kept getting an error also, and finally tracked it down by trying to run the executable at \Program Files\Intel\Intel(R) Management Engine Components\iCLS\TPMProvisioningService.exe

Intel TPM Provisioning Service requires vcruntime140_1.dll which is missing until you install Visual C++ Redistributable. This can be found at:
 

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