Solved Intermittent BSOD on new build


rexaw

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North Central Florida, U.S.A.
OS
windows 11
Hello
I just built this PC and it fired right up, everything looked good then out of no where BSOD. It was so quick I couldn't even see the details on the Blue screen before it shutdown and restarted. It happened a lot at first but now it's down to once or maybe twice a day.

My windows 11pro version is 21H2 (OS Build 22000.739)
 

Attachments

  • REX5007PC-(2022-06-18_14-52-11).zip
    638.1 KB · Views: 1

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z690-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 32GB (2x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    EVGA GeForce RTX 3070 TI XC3 Ultra Gaming 8GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB
    PSU
    Corsair AX860
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70RGB MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender

zbook

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There were approximately 25 to 30 BSOD in 7 days.

None of the BSOD created dump files.



There were approximately 6 missed BIOS upgrades.



1) The BIOS: Version/Date American Megatrends Inc. 0503, 9/10/2021

Upgrade the BIOS: 0503 > 1504




2) Please install the drive RAID controller:

RAID Controller PCI\VEN_8086&DEV_467F&SUBSYS_86941043&REV_00\3&11583659&0&70 The drivers for this device are not installed.


3) Also consider installing the network controller


4) Download and install:



5) Run the Intel Driver and Support Assistant > post images or share links displaying the drivers with available updates


7) Run: (currently requires a Ten Forums logon)
Post a share link into this thread.


8) Open device manager > click view > click show hidden devices > manually expand all rows > look for any row displaying a yellow triangle with black exclamation mark or unknown device > post images into this thread


9) For any new BSOD post a new V2 share link into the newest post




Code:
Network Controller    PCI\VEN_8086&DEV_7AF0&SUBSYS_00748086&REV_11\3&11583659&0&A3    The drivers for this device are not installed.
RAID Controller    PCI\VEN_8086&DEV_467F&SUBSYS_86941043&REV_00\3&11583659&0&70    The drivers for this device are not installed.
Not Available    ACPI\INTC1056\2&DABA3FF&0    The drivers for this device are not installed.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

rexaw

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North Central Florida, U.S.A.
OS
windows 11
Well I updated the BIOS but now I'm getting a "no bootable media" Blue screen on start up.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z690-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 32GB (2x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    EVGA GeForce RTX 3070 TI XC3 Ultra Gaming 8GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB
    PSU
    Corsair AX860
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70RGB MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender

FreeBooter

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Adana
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Disconnect all attached drives that don't contain Windows 11 and from BIOS setup utility make sure Windows 11 installed storage drive is the first boot drive.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

zbook

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My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

zbook

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My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

zbook

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My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

rexaw

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Thread Starter
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18
Location
North Central Florida, U.S.A.
OS
windows 11
Disconnect all attached drives that don't contain Windows 11 and from BIOS setup utility make sure Windows 11 installed storage drive is the first boot drive.
I only have the one SSD. And it shows up in the BIOS as a bootable drive but not on start up.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z690-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 32GB (2x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    EVGA GeForce RTX 3070 TI XC3 Ultra Gaming 8GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB
    PSU
    Corsair AX860
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70RGB MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender

rexaw

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Location
North Central Florida, U.S.A.
OS
windows 11
Okay a quick update if interested. The bios did update to 1504. I was able to run the tuneup logger from Tenforum. I’ll post it when I’m back on one of the pcs. The Seatool I’m not sure what’s going on. I don’t get the options it says I should but there was one for SSD so I picked it. It’s running I think.
I only have the one SSD drive at present so I can’t run any RAID.
I must have selected something in the BIOS that was preventing my boot up because it’s booting up fine now.
I’ll continue to run in the updates and the recommended logging programs and see what happens.
I didn’t use to be this simple but old age is getting to me I guess.
Thanks
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z690-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 32GB (2x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    EVGA GeForce RTX 3070 TI XC3 Ultra Gaming 8GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB
    PSU
    Corsair AX860
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70RGB MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender

zbook

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See the bottom of the link with a button for ASUS.
Please contact ASUS support to get clarification that you need on the driver(s).
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

rexaw

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Thread Starter
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18
Location
North Central Florida, U.S.A.
OS
windows 11
ZBook,
Thank you so much for you input on my issues. You were most helpful. I will contact ASUS to see what is still going on but I'm in a much better place that is thanks to you.
Again Thanks Rex
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z690-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 32GB (2x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    EVGA GeForce RTX 3070 TI XC3 Ultra Gaming 8GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB
    PSU
    Corsair AX860
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70RGB MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender

zbook

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You're welcome.

Please follow up.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

rexaw

Member
Thread Starter
Local time
10:00 AM
Posts
18
Location
North Central Florida, U.S.A.
OS
windows 11
zbook

I really what to thank you for all your help. I thought things were fix but I'm now getting an OBDS error that says Critical_Process_DIED.
1. I update my BIOS to 1504
2. At present I only have the one SSD. I do plan to upgrade to a second SSD but at present I still only have the one. So I have not done anything about the RAID.
3. I installed the network controller.
4. I installed and ran an attached a copy.
7.& 8. files attached.
 

Attachments

  • Clipboard01.jpg
    Clipboard01.jpg
    70.4 KB · Views: 2
  • REX5007PC-(2022-06-30_17-27-21).zip
    730.1 KB · Views: 1
  • seatool.jpg
    seatool.jpg
    44.8 KB · Views: 2
  • Tuneup.log
    5.8 KB · Views: 1
  • Devices 01.jpg
    Devices 01.jpg
    125.5 KB · Views: 2
  • Devices 02.jpg
    Devices 02.jpg
    143.1 KB · Views: 2
  • device 03.jpg
    device 03.jpg
    147.3 KB · Views: 2
  • devices 04.jpg
    devices 04.jpg
    153.4 KB · Views: 2

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z690-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 32GB (2x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    EVGA GeForce RTX 3070 TI XC3 Ultra Gaming 8GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB
    PSU
    Corsair AX860
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70RGB MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender

zbook

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Windows 10
The were no collected dump files.

The logs recorded these BSOD bugchecks:

EF = CRITICAL_PROCESS_DIED
21A = WINLOGON_FATAL_ERROR


The logs were loaded with corrected hardware errors.

It appeared that all collected entries in the system event viewer logs were corrected hardware errors

.

Uninstall Bitdefender with the applicable uninstall tool.


Use only Microsoft Defender during the troubleshooting.



A brand new computer should not have BSOD nor corrected hardware errors.

Consider swap testing the CPU to see if the corrected hardware errors disappear or remain.



Code:
Event[0]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:04.6460000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[1]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:04.6490000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[2]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:04.6520000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[3]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:06.6450000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[4]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:09.6790000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[5]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:10.6810000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[6]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:11.6970000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[7]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:11.7030000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[8]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:11.7070000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[9]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:13.3260000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[10]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:13.3290000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[11]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:15.7180000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[12]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:15.7240000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[13]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:16.7310000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[14]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:17.7480000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[15]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:17.7510000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[16]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T12:50:19.7500000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[12901]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T17:27:25.0370000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[12902]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T17:27:25.0410000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[12903]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T17:27:25.0470000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[12904]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T17:27:26.0470000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[12905]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-06-30T17:27:27.9730000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rex5007PC
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
Secondary Device Name:
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

rexaw

Member
Thread Starter
Local time
10:00 AM
Posts
18
Location
North Central Florida, U.S.A.
OS
windows 11
zbook,
First once again let me express my thanks for your help.

I can't swap out my CPU this is the first Intel PC I've built all the others were AMD. Guess I should have stayed with AMD.
At present I'm having a hard time with my internet. Just switched to T-Mobile and I guess there are/were having tower problems and my internet is sketchy at best new gateway coming so hopefully that gets fixed.
I did uninstall Bitdefender and am using Windows Defender.

At this point should I go ahead and run the logging programs? I’m going to disable PCI-Express Native Power Management in BIOS since I’m getting error code 0xc000021a and it is pointing to the PCI Express root. Or should I not do that?

I’ve contacted Western Digital because the WD SES Device USB is showing an error but I don’t think there will be any help there because it isn’t hardware related. But every time I try to update the drivers I get:

“Windows found drivers for your device but encountered as error while attempting to install them. The hash for the file is not present in the specified catalog.”

Where do I go from here?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z690-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 32GB (2x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    EVGA GeForce RTX 3070 TI XC3 Ultra Gaming 8GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB
    PSU
    Corsair AX860
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70RGB MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender

zbook

Well-known member
Power User
VIP
Local time
9:00 AM
Posts
1,163
OS
Windows 10
When there are BSOD Windows will name a location that may or may not be related to the crash.
For example, almost all WHEA errors blame the CPU but they may be caused by motherboard, CPU, GPU, Drive, RAM, and even drivers.
So you cannot rely on the message see on the monitor or in the Windbg results.

For most hardware problems swap testing is required to identify the malfunctioning component.
Some can be determined by the type of the bugcheck, the entries in the log files, etc.

At this time there is something clearly wrong with the very large number of corrected hardware errors.
It should not be tolerated on a brand new system even if there are no hangs, freezes, or BSOD.
Nobody know when and if the corrected hardware errors will turn into uncorrected or fatal errors.
It's best to swap test the hardware and once the component is identified replace it.
This then gives you confidence that your starting with a stable computer environment.



See if you can find a friend, neighbor, relative, or local computer store to swap test the CPU.
The CPU can be AMD or Intel.

Also check Amazon, and web based computer stores for purchase and return policies.



Run these Microsoft Windows troubleshooters using administrative command prompt:

msdt.exe -id WindowsUpdateDiagnostic
msdt.exe -id PowerDiagnostic
msdt.exe -id DeviceDiagnostic
msdt.exe -id NetworkDiagnosticsNetworkAdapter


For each troubleshooter click on view detailed information > post images or share links into this thread
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

rexaw

Member
Thread Starter
Local time
10:00 AM
Posts
18
Location
North Central Florida, U.S.A.
OS
windows 11
I do have my original PC and another I built for my wife. My old PC is an Asus Sabertooth FX 970 R2 with an AMD FX-8350 CPU, Geforce GTX 1071 Ti, and DDR3 ram. But my wife is a MSI Gaming 470 with a Ryzen 5 2600 CPU, Geforce GTX 1660Ti and 32 GB Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3000MHz C15.
So I can switch out some of the components with her PC. The one thing I will not be able to swap out is the CPU.
The CPU, ram, cooler and motherboard came from Amazon. While the GPU came from EVGA and the SSD came from Western Digital.
 

Attachments

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  • PowerDiag.pdf
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  • updatediag.pdf
    341 KB · Views: 0
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    343.6 KB · Views: 0
  • networkDiag WiFi.pdf
    409.1 KB · Views: 0
  • NetworkDiag_all.pdf
    397.4 KB · Views: 0

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z690-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 32GB (2x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    EVGA GeForce RTX 3070 TI XC3 Ultra Gaming 8GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB
    PSU
    Corsair AX860
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70RGB MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender

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