Intermittent BSOD

Hi All,

For the last few weeks I've been getting the occasional BSOD.

It has happened when I've closed the laptop (eg not shut down) & then re-opened, but it's also happened when turning on after a full shut down. It's occasional only. I'm not aware of any software installs or updates & no hardware has been changed.

Windows Version is 22H2 (Build 22621.1702)

Many thanks

Sorry I did read that & uploaded the logs but for some reason they didn’t attach. I will try again.

supermonkey said:

they didn’t attach

Click to expand...

You cannot attach the logs to your post as the file is too large. You have to upload them to any cloud service (onedrive, dropbox, google drive, etc) Set the file as shared and provide a link to the file in your post.

Here is a link to the logs:

Thanks

1) Run:


Post a share link into this thread using one drive, drop box, or google drive.



2) Run:

ACP:

msdt.exe -id WindowsUpdateDiagnostic
msdt.exe -id DeviceDiagnostic

For the Microsoft Windows troubleshooters > click view detailed information > post images or share links into this thread



3) Make a new restore point:



4) Read this link on Windows Driver Verifier (WDV):


Learn the methods to recover from using the tool by booting into safe mode and running one or more of these commands:

verifier /reset

verifier /bootmode resetonbootfail


5) Start WDV with these settings:

a) Test all non-Microsoft drivers
b) Test no Microsoft drivers
c) Start with the three customized tests in the TF link



6) For any new BSOD post a new V2 share link into the newest post

Thanks zbook.

I've started with steps 1-3

1) Here is the tuneup plus log: Tuneup_log 2023-06-20 at 18-17-06.zip

2a) windows update diagnostic


2a) device diagnostic


3) new restore point set