Issues with Camera in HP laptop under Windows 11


L

lynx71

New member
Local time
11:03 PM
Posts
1
OS
Windows 11
I have a HP laptop with a AMD Ryzen 5 3500u processor with a Radeon Vega Mobile GFx and a clock speed of 2.10 GHz. After the update to Windows 11, the camera stopped to work. I have tried to reinstall the Camera software, tried some tricks I found in the Internet to no avail. Can somebody help us or point us to another solutions/resources? Thank you in advance, people!
 

My Computer

System One

  • OS
    Windows 11
What is the exact model number of your HP, please?
Once you have that you can go here: HP site
 

My Computers

System One System Two

  • OS
    Windows 11 Pro/All Channels
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    Kingston OM8SEP4512Q 500 GB
    WDS500G2B0A-00SM50 500.1 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
Yeah you should go in device manager and Uninstall/install the driver off of Hp site via the model
 

My Computers

System One System Two

  • OS
    WiN11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom 775 System
    CPU
    Xeon E5450 3.0GHZ (OC 3.6GHZ)
    Motherboard
    ASUS PQ5-EM
    Memory
    8GB (2GBX4)
    Graphics Card(s)
    NVIDIA Quadro K2200 4GB
    Sound Card
    Onboard
    Monitor(s) Displays
    ASUS 24"
    Screen Resolution
    1080p
    Hard Drives
    1TB|750GB USB, 3 SSDs 2 240GB 1 128GB, 750GB HDD
    PSU
    650WATT Rosewill
    Case
    Rosewill with side Window
    Cooling
    5 Fans and a big HSK for cpu
    Keyboard
    Rosewill RGB
    Mouse
    Rosewill RGB
    Internet Speed
    AT&T 150MB DL\UP
    Browser
    FireFox
    Antivirus
    None
    Other Info
    I'm lucky to even be here after 6yrs from my car accident
  • Operating System
    WiN10 LTSC
    Computer type
    Laptop
    Manufacturer/Model
    Hp 8460p
    CPU
    i7 2670QM 2.20GHZ
    Motherboard
    Hp 161C
    Memory
    8GB (2X4GB) DUAL Channel
    Graphics card(s)
    Intel HD Graphics 3000
    Sound Card
    Intel high Def (basically onboard)
    Screen Resolution
    1366x768
    Hard Drives
    OS 128GB l Storage (caddy) 320GB
    PSU
    AC (IDK the watts)
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    A USB 3.0 in the Express Card Slot
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