Jump list - removed items keep reappearing


pamela

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windows 11
Using Word 365. Noticed perhaps 2-3 weeks ago that Removed files keep reappearing. I turned this feature on/off/on in Personalization/Start, but that didn't work
Is there a solution? Thank you
 
Windows Build/Version
V23H2 as of Feb’24, Build=22631.3155

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Have you checked in C:\Users\UserName\OneDrive\Documents?
 

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Hello Pamela, :alien:

You can see if using option three in the tutorial below may help. It includes jump list pinned items.

 

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Thank you for your quick response. However, I don't understand what you are suggesting --what to look for.
 

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Thank you for the suggestion, Brink. Files still appear
 

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windows 11
OS
windows 11
Computer type
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Thank you, too, Spunk, but I don't know what to look for in C:\Users\UserName\OneDrive\Documents

Am wondering if running the latest Update has anything to do with no being able to clear the items.
 

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windows 11
OS
windows 11
Computer type
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You would look for any documents that keep reappearing.
There is your User Name Documents folder, a Public Documents folder (for all users) and the OneDrive Documents folder.
 

My Computer My Computer

At a glance

Windows 11 Pro Insider 64 bit 25H2 26200.5742Intel Core i7 9700K 3.6016 GBnVidia GEForce RTX 2060 Super
OS
Windows 11 Pro Insider 64 bit 25H2 26200.5742
Computer type
PC/Desktop
Manufacturer/Model
Gigabyte Z390 UD
CPU
Intel Core i7 9700K 3.60
Motherboard
Gigabyte Z390 UD
Memory
16 GB
Graphics Card(s)
nVidia GEForce RTX 2060 Super
Sound Card
onboard
Monitor(s) Displays
Two 27" Dell 4K monitors
Screen Resolution
3840 x 2160
Hard Drives
M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
PSU
850w PSU
Case
Cyberpower PC
Cooling
Water cooled
Keyboard
Backlit Cyberpower gaming keyboard
Mouse
Backlit Cyberpower gaming mouse
Internet Speed
1 GB mbps
Browser
Brave
Antivirus
Windows Security
Thanks again, but I've unlinked PC from OneDrive
 

My Computer My Computer

At a glance

windows 11
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell
Monitor(s) Displays
Dell

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