Jump list - removed items keep reappearing

pamela · Mar 22, 2024

Using Word 365. Noticed perhaps 2-3 weeks ago that Removed files keep reappearing. I turned this feature on/off/on in Personalization/Start, but that didn't work
Is there a solution? Thank you

Spunk · Mar 22, 2024

Have you checked in C:\Users\UserName\OneDrive\Documents?

Brink · Mar 22, 2024

Hello Pamela,

You can see if using option three in the tutorial below may help. It includes jump list pinned items.

Clear File Explorer History in Windows 11 Tutorial

This tutorial will show you how to clear the Run (Win+R) and File Explorer (Win+E) typed, recent items, and frequent places history for your account in Windows 11. Clearing your File Explorer history deletes the information Windows saved about the files and folders you use as well as what...

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pamela · Mar 22, 2024

Thank you for your quick response. However, I don't understand what you are suggesting --what to look for.

pamela · Mar 23, 2024

Thank you for the suggestion, Brink. Files still appear

pamela · Mar 23, 2024

Thank you, too, Spunk, but I don't know what to look for in C:\Users\UserName\OneDrive\Documents

Am wondering if running the latest Update has anything to do with no being able to clear the items.

Spunk · Mar 24, 2024

You would look for any documents that keep reappearing.
There is your User Name Documents folder, a Public Documents folder (for all users) and the OneDrive Documents folder.