Solved just got my lattitude 5580 and it is good, except I can't log into my microsoft account?


sdowney717

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I am using it, signed into outlook, and gmail. Went to add my Microsoft account to the laptop. It authenticates fine. Then it asks for the password one more time, and FAILS
What causes that??
1707847161650.png
 

My Computer My Computer

At a glance

windows 11old AMD B958gb
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
some kind of old ASUS MB
CPU
old AMD B95
Motherboard
ASUS
Memory
8gb
Hard Drives
ssd WD 500 gb
Well this is dumb!
Apparently it is activated to my online account now, except it fails the second time it asks to confirm the password

It now says linked, whereas before it just said activated
????????????????????

I am about to upgrade to 11
1707847383420.png

2009? is this a very old version? what is going on with that? Laptop came with it.
1707847518517.png
 

My Computer My Computer

At a glance

windows 11old AMD B958gb
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
some kind of old ASUS MB
CPU
old AMD B95
Motherboard
ASUS
Memory
8gb
Hard Drives
ssd WD 500 gb
My advice...DO NOT use your Microsoft acct to sign in to your computer. Use a Local acct only to sign in. You can then have ur Microsoft acct to login to other Microsoft accts.
 

My Computer My Computer

At a glance

Win 7/10/11
OS
Win 7/10/11
Computer type
PC/Desktop
Other Info
I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
You might try running updates until you are current. That is a very old version. Try again after that. Also, is your current account on the computer a local account? If it is, it is asking for that password not the online Microsoft password.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
All I can think is it is a bug in the 10 pro OS
I don't think it's a local account as it is logged into my Microsoft account and shows it online.

I am bypassing all 10 updates, will install 11 23H2

I am doing this to see how the thing works, if hardware is ok.
I then plan to swap an NVME drive out of my broken ASUS intel laptop of similar hardware and put it into this one.
Since it is activated and linked, and the hard drive does not figure into activations, it should just work.

This will leave me with an extra NVME win 11 drive.
 

My Computer My Computer

At a glance

windows 11old AMD B958gb
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
some kind of old ASUS MB
CPU
old AMD B95
Motherboard
ASUS
Memory
8gb
Hard Drives
ssd WD 500 gb
Updates are cumulative, so there would only be one update to make it current.
 

My Computers My Computers

  • At a glance

    Windows 11 ProIntel Series 3 Core Ultra X9 388H64GB LPDDR5x 9600 MT/sIntel Arc graphics B390 Panther Lake
    OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 16 DA16260
    CPU
    Intel Series 3 Core Ultra X9 388H
    Memory
    64GB LPDDR5x 9600 MT/s
    Graphics Card(s)
    Intel Arc graphics B390 Panther Lake
    Monitor(s) Displays
    16" 3.2K Tandem OLED Infinity Edge
    Screen Resolution
    3200 x 2000 16:10 236 PPI
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    Case
    Black Anodized Aluminum
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    942 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium)
    Antivirus
    Windows Security (Defender)
    Other Info
    NPU delivering 67 TOPS
    Microsoft 365 subscription
    Microsoft Office 365
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Microsoft Sysinternals Suite
    Microsoft BitLocker
    Microsoft Copilot
    Dell Support Assist
    Dell Command | Update
    Macrium Reflect X subscription
    1Password Password Manager
    Amazon Kindle for PC
    Lightroom/Photoshop subscription
    Interactive Brokers Trader Workstation
  • At a glance

    Windows 11 ProSnapdragon® X Elite (12 Core) with Hexagon NP...32GB LPDDR5x 8448 MT/sIntegrated Adreno GPU
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Laptop 7
    CPU
    Snapdragon® X Elite (12 Core) with Hexagon NPU delivering 45 TOPS
    Memory
    32GB LPDDR5x 8448 MT/s
    Graphics card(s)
    Integrated Adreno GPU
    Sound Card
    Omnisonic speakers with Dolby Atmos spatial sound
    Monitor(s) Displays
    13.8″ PixelSense Flow touchscreen 120 Hz 600 NIT
    Screen Resolution
    2304 × 1536 (201 PPI), 3:2 aspect ratio
    Hard Drives
    1 TB PCIe NVMe Gen 4 SSD
    Case
    Black Anodized Aluminum
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    942 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium)
    Antivirus
    Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft Office 365
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio 2026
    Microsoft Visual Studio Code
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
    1Password Password Manager
    Microsoft Sysinternals
    Amazon Kindle for PC
    Microsoft BitLocker
    Microsoft Copilot
There is a update released today.

1707851978994.png
 

My Computers My Computers

  • At a glance

    Win 11 Pro 25H2 26200.8655Intel® Core™ i7-14700KG.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5ASUS GeForce RTX 4070 Super 12GB
    OS
    Win 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700K
    Motherboard
    ASUS TUF Z690-PLUS WIFI BIOS 4505 11/29/25
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    ASUS GeForce RTX 4070 Super 12GB
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11 25H2)
    SK hynix P41 500GB NVMe 25H2 DEV/Games
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
    PSU
    Corsair RM850x Shift
    Case
    Antec Dark Phantom DP502 FLUX
    Cooling
    Corsair Nautilus 360 RS AIO
    Keyboard
    Logitech MK 320
    Mouse
    Razer Basilisk V3
    Internet Speed
    750Mbs
    Browser
    Firefox
    Antivirus
    Winows Security
    Other Info
    MR 8.1 Home
  • At a glance

    Win 11 Pro 25H2 26200.8655Intel Core i7-11700F64 GB DDR4MSI GeForce RTX 3060 Ventus 2X 12GB
    Operating System
    Win 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i7-11700F
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi (BIOS 2803)
    Memory
    64 GB DDR4
    Graphics card(s)
    MSI GeForce RTX 3060 Ventus 2X 12GB
    Sound Card
    SoundBlaster Audigy Fx V2
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Thermalright Frozen Edge 240 Black AIO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
  • System Three
    Win 11 Pro 25H2 26200.8655
    ASUS PRIME Z370-P II BIOS 3004 7/12/21
    Intel Core i7-8700 CPU @ 3.20GHz
    32GB DDR4 RAM (4x8)
    iGPU Intel UHD Graphics 630
    Mid-Tower Desktop

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