Solved just got my lattitude 5580 and it is good, except I can't log into my microsoft account?


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sdowney717

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windows 11
I am using it, signed into outlook, and gmail. Went to add my Microsoft account to the laptop. It authenticates fine. Then it asks for the password one more time, and FAILS
What causes that??
1707847161650.png
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    some kind of old ASUS MB
    CPU
    old AMD B95
    Motherboard
    ASUS
    Memory
    8gb
    Hard Drives
    ssd WD 500 gb
Well this is dumb!
Apparently it is activated to my online account now, except it fails the second time it asks to confirm the password

It now says linked, whereas before it just said activated
????????????????????

I am about to upgrade to 11
1707847383420.png

2009? is this a very old version? what is going on with that? Laptop came with it.
1707847518517.png
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    some kind of old ASUS MB
    CPU
    old AMD B95
    Motherboard
    ASUS
    Memory
    8gb
    Hard Drives
    ssd WD 500 gb
My advice...DO NOT use your Microsoft acct to sign in to your computer. Use a Local acct only to sign in. You can then have ur Microsoft acct to login to other Microsoft accts.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
You might try running updates until you are current. That is a very old version. Try again after that. Also, is your current account on the computer a local account? If it is, it is asking for that password not the online Microsoft password.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
All I can think is it is a bug in the 10 pro OS
I don't think it's a local account as it is logged into my Microsoft account and shows it online.

I am bypassing all 10 updates, will install 11 23H2

I am doing this to see how the thing works, if hardware is ok.
I then plan to swap an NVME drive out of my broken ASUS intel laptop of similar hardware and put it into this one.
Since it is activated and linked, and the hard drive does not figure into activations, it should just work.

This will leave me with an extra NVME win 11 drive.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    some kind of old ASUS MB
    CPU
    old AMD B95
    Motherboard
    ASUS
    Memory
    8gb
    Hard Drives
    ssd WD 500 gb
Updates are cumulative, so there would only be one update to make it current.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 16 9640
    CPU
    Intel Core Ultra 9 185H
    Memory
    32GB LPDDR5x 7467 MT/s
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 8GB GDDR6
    Monitor(s) Displays
    16.3 inch 4K+ OLED Infinity Edge Touch
    Screen Resolution
    3840 x 2400
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    960 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Microsoft Sysinternals Suite
    Microsoft BitLocker
    Microsoft Copilot
    Macrium Reflect X subscription
    Dell Support Assist
    Dell Command | Update
    1Password Password Manager
    Amazon Kindle for PC
    Lightroom/Photoshop subscription
    Interactive Brokers Trader Workstation
There is a update released today.

1707851978994.png
 

My Computers

System One System Two

  • OS
    Win 11 Pro 24H2 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700F
    Motherboard
    ASUS TUF GAMING Z690-PLUS WIFI
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    MSI GeForce RTX 3060 Ventus 2X 12GB OC
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11 24H2)
    SK hynix P41 500GB NVMe (Win 11 23H2)
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
    PSU
    Corsair RM850x Shift
    Case
    Antec Dark Phantom DP502 FLUX
    Cooling
    Noctua NH-U12A chromax.black + 7 Phantek T-30's
    Keyboard
    Logitech MK 320
    Mouse
    Razer Basilisk V3
    Internet Speed
    350Mbs
    Browser
    Firefox
    Antivirus
    Winows Security
    Other Info
    Windows 11 24H2 26100.3915 (VHDX)
    On System One (Dual Boot)
  • Operating System
    Win 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i7-11700F
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi
    Memory
    64 GB DDR4
    Graphics card(s)
    EVGA GeForce RTX 2060
    Sound Card
    SoundBlaster X-Fi Titanium
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Hyper 212 EVO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
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