Keyboard not responsive


eclas

eclas

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Windows 11 Pro
There another Lenovo keyboard problem on here but it was different.
This problem is exclusive to windows. About 3 times in the last month or so all of a sudden the keyboard does not respond. There doesn't seem to be a rhyme or reason so far. The virtual keyboard works but until I reboot I can't type anything. Restarting explorer doesn't fix it either. Only a reboot.
I've got a Lenovo legion 5 pro
Any ideas? Thanks
 
Windows Build/Version
22h2 os ver 22621.2070

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Windows 11 ProIntel Core i7-14700KF32gbGeForce RTX 4070 Ti SUPER
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Intel Core i7-14700KF
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If you can use an external keyboard without issue, it points to the laptop keyboard itself having a problem and not a Windows problem.
 

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System One System Two

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
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    Benq 27
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    2560x1440
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    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
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    500w
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    MT
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    so slow I'm too embarrassed to tell
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    #1 Edge #2 Firefox
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  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
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    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
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    integrated
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    Benq 27
    Screen Resolution
    2560x1440
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    1TB Crucial nvme
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    Logitech wired
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    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
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    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
The only drivers I see for the laptop are for hotkey functions.

You could try them, but I'm not optimistic that would help.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 26200.8728Amd Threadripper 7970X128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)Gigabyte RTX 4090 OC
    OS
    Windows 11 26200.8728
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
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    Gigabyte TRX50 Aero D Rev. 1.0
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    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
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    Gigabyte RTX 4090 OC
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    none (USB to speakers), Realtek
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    Innocn 32" OLED
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    3840 X 2160 @ 60Hz
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    Crucial T700 2TB M.2 NVME SSD
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    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    SilverStone Technology XE360-TR5, with 3 Phanteks T30 fans
    Keyboard
    Cherry KC 500 MX LP (mechanical)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/250 Mbps (down/up)
    Other Info
    xFinity gateway

  • At a glance

    windows 11 26200.8728Intel I9-13900K64GB G.Skill DDR5-6000Gigabyte RTX 3090 ti
    Operating System
    windows 11 26200.8728
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
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    Philips 27E1N8900 27" OLED
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    3840 X 2160 @60Hz
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    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Keyboard
    Cherry Streaming (wired)
    Mouse
    Logitech M500s (wired)
glasskuter said:
If you can use an external keyboard without issue, it points to the laptop keyboard itself having a problem and not a Windows problem.
Click to expand...
Pretty sure it's not the laptop. I'd bet my life it's windows. When the virtual keyboard works and just a reboot fixes it I doubt it's the keyboard itself.
 

My Computer My Computer

At a glance

Windows 11 ProIntel Core i7-14700KF32gbGeForce RTX 4070 Ti SUPER
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Cyber PC
CPU
Intel Core i7-14700KF
Motherboard
MSI PRO Z790-P WIFI (MS-7E06) (U3E1) Version 2.0
Memory
32gb
Graphics Card(s)
GeForce RTX 4070 Ti SUPER
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
DELL S2721QS
Screen Resolution
3840x2160
Internet Speed
cable
Browser
Edge/Chrome
Antivirus
Win Defender
Make sure you have no corrupt system files that is causing this problem. Open a command prompt as administrator and type sfc /scannow
Pay attention to the scan results to see if SFC found anything it could not repair. If it found corruption it could not fix followup with this command (note the spaces)
dism /online /cleanup-image /restorehealth
Restart computer
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
eclas said:
Pretty sure it's not the laptop. I'd bet my life it's windows. When the virtual keyboard works and just a reboot fixes it I doubt it's the keyboard itself.
Click to expand...
Good advice from glasskuter. I've run into this issue from time to time when building a new PC. Sometimes there is a setting in BIOS for peripherals like keyboards. You may wish to check that. Also testing with an external keyboard can help with trouble shooting. Even on a laptop you should be able to run an external keyboard. Personally, I'd think of getting rid of that Lenovo just on principle. That company has already been convicted in court twice for running embedded fishing ware. Superfish - Wikipedia
 

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WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, ...Intel i7 6900K and i9-7960X / AMD 3800X (8 core)128 GB CORSAIR DOMINATOR PLATINUM (B DIE)NVIDIA 1070 and RTX 3070
OS
WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
Computer type
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Manufacturer/Model
DIY, ASUS, and DELL
CPU
Intel i7 6900K and i9-7960X / AMD 3800X (8 core)
Motherboard
ASUS X99E-WS USB 3.1 and ASUS X299 SAGE
Memory
128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
Graphics Card(s)
NVIDIA 1070 and RTX 3070
Sound Card
Crystal Sound (onboard)
Monitor(s) Displays
single Samsung 30" 4K and 8" aux monitor
Screen Resolution
4K and something equally attrocious. I'll be working on this.
Hard Drives
A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

Ports X, Y, and Z are reserved for USB access and removable drives.

Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

RAID arrays included:

LSI RAID 10 (WD Velociraptors) 1115.72 GB
LSI RAID 10 (WD SSDS) 463.80 GB

INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
INTEL RAID 1 SEAGATE HYBRID 931.51 GB
PSU
SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
Case
ThermalTake Level 10 GT (among others)
Cooling
Noctua is my favorite and I use it in my main. I also own various other coolers.
Keyboard
all kinds.
Mouse
all kinds
Internet Speed
360 mbps - 1 gbps (depending)
Browser
FIREFOX
Antivirus
KASPERSKY (no apologies)
Other Info
Gave Dell touch screen with Windows 11 to daughter and got me an OTVOC. Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
I also doubt there's anything in the bios. This is an intermittent issue. I already did the sfc and dism. I guess I'll live with it. It doesn't happen that often
 

My Computer My Computer

At a glance

Windows 11 ProIntel Core i7-14700KF32gbGeForce RTX 4070 Ti SUPER
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Cyber PC
CPU
Intel Core i7-14700KF
Motherboard
MSI PRO Z790-P WIFI (MS-7E06) (U3E1) Version 2.0
Memory
32gb
Graphics Card(s)
GeForce RTX 4070 Ti SUPER
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
DELL S2721QS
Screen Resolution
3840x2160
Internet Speed
cable
Browser
Edge/Chrome
Antivirus
Win Defender
eclas said:
I also doubt there's anything in the bios. This is an intermittent issue. I already did the sfc and dism. I guess I'll live with it. It doesn't happen that often
Click to expand...
To be fair, this doesn't only happen with Lenovo computers and I'm inclined to think that it might well be a windows thing - especially if you have to use generic drivers. Aside from opting for an external keyboard I can't think of anything else offhand that would provide an immediate solution or work around. Perhaps cleaning the registry might help if you haven't done so already? 🫤
 

My Computer My Computer

At a glance

WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, ...Intel i7 6900K and i9-7960X / AMD 3800X (8 core)128 GB CORSAIR DOMINATOR PLATINUM (B DIE)NVIDIA 1070 and RTX 3070
OS
WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
Computer type
PC/Desktop
Manufacturer/Model
DIY, ASUS, and DELL
CPU
Intel i7 6900K and i9-7960X / AMD 3800X (8 core)
Motherboard
ASUS X99E-WS USB 3.1 and ASUS X299 SAGE
Memory
128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
Graphics Card(s)
NVIDIA 1070 and RTX 3070
Sound Card
Crystal Sound (onboard)
Monitor(s) Displays
single Samsung 30" 4K and 8" aux monitor
Screen Resolution
4K and something equally attrocious. I'll be working on this.
Hard Drives
A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

Ports X, Y, and Z are reserved for USB access and removable drives.

Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

RAID arrays included:

LSI RAID 10 (WD Velociraptors) 1115.72 GB
LSI RAID 10 (WD SSDS) 463.80 GB

INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
INTEL RAID 1 SEAGATE HYBRID 931.51 GB
PSU
SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
Case
ThermalTake Level 10 GT (among others)
Cooling
Noctua is my favorite and I use it in my main. I also own various other coolers.
Keyboard
all kinds.
Mouse
all kinds
Internet Speed
360 mbps - 1 gbps (depending)
Browser
FIREFOX
Antivirus
KASPERSKY (no apologies)
Other Info
Gave Dell touch screen with Windows 11 to daughter and got me an OTVOC. Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
Scannerman said:
To be fair, this doesn't only happen with Lenovo computers and I'm inclined to think that it might well be a windows thing - especially if you have to use generic drivers. Aside from opting for an external keyboard I can't think of anything else offhand that would provide an immediate solution or work around. Perhaps cleaning the registry might help if you haven't done so already? 🫤
Click to expand...
I forgot to mention I use a wireless keyboard occasionally and haven't had any problem but then that's mostly using the mouse portion tho.
I am leaning heavily on it being windows because a reboot always fixes it for one thing. It doesn't happen often enough to worry about at this point. Hopefully it won't get worse.
I was curious if anyone else might have a similar keyboard problem.
Thanks for the suggestions tho!
 

My Computer My Computer

At a glance

Windows 11 ProIntel Core i7-14700KF32gbGeForce RTX 4070 Ti SUPER
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Cyber PC
CPU
Intel Core i7-14700KF
Motherboard
MSI PRO Z790-P WIFI (MS-7E06) (U3E1) Version 2.0
Memory
32gb
Graphics Card(s)
GeForce RTX 4070 Ti SUPER
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
DELL S2721QS
Screen Resolution
3840x2160
Internet Speed
cable
Browser
Edge/Chrome
Antivirus
Win Defender
bobkn said:
The only drivers I see for the laptop are for hotkey functions.

You could try them, but I'm not optimistic that would help.
Click to expand...
I did try the update but it said it wasn't needed on install.
 

My Computer My Computer

At a glance

Windows 11 ProIntel Core i7-14700KF32gbGeForce RTX 4070 Ti SUPER
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Cyber PC
CPU
Intel Core i7-14700KF
Motherboard
MSI PRO Z790-P WIFI (MS-7E06) (U3E1) Version 2.0
Memory
32gb
Graphics Card(s)
GeForce RTX 4070 Ti SUPER
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
DELL S2721QS
Screen Resolution
3840x2160
Internet Speed
cable
Browser
Edge/Chrome
Antivirus
Win Defender
eclas said:
I forgot to mention I use a wireless keyboard occasionally and haven't had any problem but then that's mostly using the mouse portion tho.
I am leaning heavily on it being windows because a reboot always fixes it for one thing. It doesn't happen often enough to worry about at this point. Hopefully it won't get worse.
I was curious if anyone else might have a similar keyboard problem.
Thanks for the suggestions tho!
Click to expand...
Yup. Seen it many times. Generic drivers is likely the culprit here. I guess we'll consider this one mystery solved. (On the other hand, check that link I sent you because there is some info in there that is keyboard related.)
 

My Computer My Computer

At a glance

WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, ...Intel i7 6900K and i9-7960X / AMD 3800X (8 core)128 GB CORSAIR DOMINATOR PLATINUM (B DIE)NVIDIA 1070 and RTX 3070
OS
WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
Computer type
PC/Desktop
Manufacturer/Model
DIY, ASUS, and DELL
CPU
Intel i7 6900K and i9-7960X / AMD 3800X (8 core)
Motherboard
ASUS X99E-WS USB 3.1 and ASUS X299 SAGE
Memory
128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
Graphics Card(s)
NVIDIA 1070 and RTX 3070
Sound Card
Crystal Sound (onboard)
Monitor(s) Displays
single Samsung 30" 4K and 8" aux monitor
Screen Resolution
4K and something equally attrocious. I'll be working on this.
Hard Drives
A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

Ports X, Y, and Z are reserved for USB access and removable drives.

Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

RAID arrays included:

LSI RAID 10 (WD Velociraptors) 1115.72 GB
LSI RAID 10 (WD SSDS) 463.80 GB

INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
INTEL RAID 1 SEAGATE HYBRID 931.51 GB
PSU
SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
Case
ThermalTake Level 10 GT (among others)
Cooling
Noctua is my favorite and I use it in my main. I also own various other coolers.
Keyboard
all kinds.
Mouse
all kinds
Internet Speed
360 mbps - 1 gbps (depending)
Browser
FIREFOX
Antivirus
KASPERSKY (no apologies)
Other Info
Gave Dell touch screen with Windows 11 to daughter and got me an OTVOC. Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
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