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Malwarebytes BETA for Windows

How to enable beta updates in Malwarebytes for Windows

Version: 5.6.2.264
Component package: 160.0.5674
Release Date: July 02, 2026
Release Notes: Malwarebytes Beta 5


What’s new
  • Onboarding scan progress now distinguishes between a preparation phase and an active scan phase, making it clearer what the product is doing during your first scan
  • The Help page and Tray menu now show simplified version information
Issues fixed
  • Improved usability of the Startup Application list and resolved an issue with application detection
  • Resolved an issue preventing the renewal payment notification from being displayed


Malwarebytes WHQL for Windows
Version: 5.6.2.264
Component package: 160.0.5677
Release Date: July 09, 2026
Release Notes: Malwarebytes 5


What’s New
  • Simplified adding files and folders to the Allow List, making it easier to manage your exclusions
Issues fixed
  • Resolved an issue preventing the Deep Scan results modal from displaying when many threats are detected during a scan
  • Fixed text wrapping issues on the Settings page
  • Fixed an issue causing tray notifications to appear off-screen when using multiple external monitors
 
Last edited:
Click to expand...
New Malwarebytes WHQL 4.5.0.152 version component package update 1.0.1538 available. See first post for more details. :-)
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro for WorkstationsIntel i7-8700K 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GD...
    OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    TerraMaster F8 SSD Plus NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Amazon Basics Wired Full Keyboard MD005
    Mouse
    Logitech MX Master 4
    Internet Speed
    2 Gbps Download and 100 Mbps Upload
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone

  • At a glance

    Windows 11 ProSnapdragon X Elite (12 core) 3.42 GHz16 GB LPDDR5x-7467 MHz
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
For BETA testers, Malwarebytes for Windows v4.5.1.154 - CU 1.0.1546 BETA is being pushed.

Announcement: Malwarebytes 4.5 Beta

What’s New in this 4.5.1 Beta:

  • Security Advisor
    • Improved Dismiss Prompts
    • Better Navigation from the Dashboard
  • Better Notifications on the Dashboard for "Update Now"
  • Enhanced detection and remediation
  • Improved performance
Some Issues now addressed:

  • Fixed: UI crashing under certain circumstances
  • Fixed: UI not appearing after update to a new version
  • Fixed: Outbound TCP/UDP connections not blocked after allowing TCP/UDP outbound connection on DNS port 53
  • Fixed: Installer's Advanced options screen looks off on 4k/1080p monitor combo
  • Fixed: Teams reports "Real-time protection turned off" when it is not under certain circumstances
  • Fixed: Conflict with Malwarebytes Privacy resulting in loss of connection to the Internet under certain circumstances
  • Fixed: BSOD on Windows Server 2019 Standard under certain circumstances
  • Fixed: "Allow a previously detected exploit" is empty after detection AE test sample
  • Fixed:
  • Fixed: UI and Tray failing to start properly
  • Fixed: Several UI issues
    • "Use system default" uses mention of Windows 10 on Windows 11
    • Brute Force Protection state indicator is not disappearing from Security Advisor after disabling RDP
    • The Update now button is missing on the Dashboard under certain circumstances
    • Radio Buttons in Dark Mode are Shifted to the Bottom
Click to expand...

The release version is still v4.5.0.152 - CU 1.0.1538
 

My Computer My Computer

At a glance

Windows macOS Linux
OS
Windows macOS Linux
New Malwarebytes Beta 4.5.1.154 version component package update 1.0.1550 available. See first post for more details. :-)
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro for WorkstationsIntel i7-8700K 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GD...
    OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    TerraMaster F8 SSD Plus NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Amazon Basics Wired Full Keyboard MD005
    Mouse
    Logitech MX Master 4
    Internet Speed
    2 Gbps Download and 100 Mbps Upload
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone

  • At a glance

    Windows 11 ProSnapdragon X Elite (12 core) 3.42 GHz16 GB LPDDR5x-7467 MHz
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
New Malwarebytes Beta 4.5.2.157 version component package update 1.0.1562 available. See first post for more details. :-)
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro for WorkstationsIntel i7-8700K 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GD...
    OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    TerraMaster F8 SSD Plus NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Amazon Basics Wired Full Keyboard MD005
    Mouse
    Logitech MX Master 4
    Internet Speed
    2 Gbps Download and 100 Mbps Upload
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone

  • At a glance

    Windows 11 ProSnapdragon X Elite (12 core) 3.42 GHz16 GB LPDDR5x-7467 MHz
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
New Malwarebytes WHQL 4.5.2.157 version component package update 1.0.1562 available. See first post for more details. :-)
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro for WorkstationsIntel i7-8700K 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GD...
    OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    TerraMaster F8 SSD Plus NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Amazon Basics Wired Full Keyboard MD005
    Mouse
    Logitech MX Master 4
    Internet Speed
    2 Gbps Download and 100 Mbps Upload
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone

  • At a glance

    Windows 11 ProSnapdragon X Elite (12 core) 3.42 GHz16 GB LPDDR5x-7467 MHz
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
New Malwarebytes Beta 4.5.3.162 version component package update 1.0.1579 available. See first post for more details. :-)
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro for WorkstationsIntel i7-8700K 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GD...
    OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    TerraMaster F8 SSD Plus NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Amazon Basics Wired Full Keyboard MD005
    Mouse
    Logitech MX Master 4
    Internet Speed
    2 Gbps Download and 100 Mbps Upload
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone

  • At a glance

    Windows 11 ProSnapdragon X Elite (12 core) 3.42 GHz16 GB LPDDR5x-7467 MHz
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
The true Component package version above should have been 1.0.1579 as per the now staff corrected announcement:



Please excuse this unintentional/typographic error. Thank you.
 
Last edited by a moderator:

My Computer My Computer

At a glance

Windows macOS Linux
OS
Windows macOS Linux
I installed Malwarebytes on 5 systems. I cannot open an account because the site says It is already registered. I cannot log into an account because the site says I don't have an account. Opening a support ticket produced zero. Any ideas before I file a chargeback?
 

My Computers My Computers

System One System Two

  • At a glance

    win 11Core i5 104008 GB DDR4Heatsink cooled ASUS
    OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.

  • At a glance

    Win 11core i58GBintegral
    Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
Hello @fmw

1. Please reply with the support ticket's number, and

2. What was the staff response to your support ticket?

Thank you.
 

My Computer My Computer

At a glance

Windows macOS Linux
OS
Windows macOS Linux
1PW said:
Hello @fmw

1. Please reply with the support ticket's number, and

2. What was the staff response to your support ticket?

Thank you.
Click to expand...
Don't worry about the support ticket. I don't know how to find it . I've moved past it. I think I can go forward without an account. The product seems to be working well. I have had no response at all from Malwarebytes in any form. It has been 5 days. I probably won't renew but I don't have anything negative to say about it other than the lack of support. It is a relief to be away from PC Matic's buggy software.
 

My Computers My Computers

System One System Two

  • At a glance

    win 11Core i5 104008 GB DDR4Heatsink cooled ASUS
    OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.

  • At a glance

    Win 11core i58GBintegral
    Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
I did find the support ticket number in a robo email. I don't know whether it was the first ticket or the second one. It is 3730857.
 

My Computers My Computers

System One System Two

  • At a glance

    win 11Core i5 104008 GB DDR4Heatsink cooled ASUS
    OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.

  • At a glance

    Win 11core i58GBintegral
    Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
Hello @fmw

I have sent a PM to the Malwarebytes forum manager.

Good luck. Thank you.
 

My Computer My Computer

At a glance

Windows macOS Linux
OS
Windows macOS Linux
1PW said:
Hello @fmw

I have sent a PM to the Malwarebytes forum manager.

Good luck. Thank you.
Click to expand...
I will be fine. Thanks for your interest and effort.
 

My Computers My Computers

System One System Two

  • At a glance

    win 11Core i5 104008 GB DDR4Heatsink cooled ASUS
    OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.

  • At a glance

    Win 11core i58GBintegral
    Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
Sorry, you have encountered account creation issues @fmw I've asked someone to follow up on your ticket.
 

My Computer My Computer

At a glance

Windows 11 Pro build 25H2 x64Intel i9-13900K64GBNvidia GeForce RTX-3090 Ti
OS
Windows 11 Pro build 25H2 x64
Computer type
PC/Desktop
Manufacturer/Model
ASUS Custom build
CPU
Intel i9-13900K
Motherboard
Asus ROG STRIX Z790 E GAMING WIFI 11
Memory
64GB
Graphics Card(s)
Nvidia GeForce RTX-3090 Ti
Internet Speed
1 Gbps
Browser
Firefox
Antivirus
Malwarebytes
AdvancedSetup said:
Sorry, you have encountered account creation issues @fmw I've asked someone to follow up on your ticket.
Click to expand...
Your effort worked. I did get an email from support. Unfortunately the tech sent me a link to create an account. Not much help. Been there done that and explained it in the ticket. Thanks for the effort.
 

My Computers My Computers

System One System Two

  • At a glance

    win 11Core i5 104008 GB DDR4Heatsink cooled ASUS
    OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.

  • At a glance

    Win 11core i58GBintegral
    Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
Hello @fmw

Please reply to the support rep with the last thing you tried so as to update them.

If the account you are trying to deal with is with/through https://my.malwarebytes.com/en/login you will be happy later you corrected any issue now.

Once corrected, please keep a good record of its login/password and make sure your licenses are recorded accurately.

Thank you.
 

My Computer My Computer

At a glance

Windows macOS Linux
OS
Windows macOS Linux
Yes, please follow up with Support @fmw and they'll get you fixed up
 

My Computer My Computer

At a glance

Windows 11 Pro build 25H2 x64Intel i9-13900K64GBNvidia GeForce RTX-3090 Ti
OS
Windows 11 Pro build 25H2 x64
Computer type
PC/Desktop
Manufacturer/Model
ASUS Custom build
CPU
Intel i9-13900K
Motherboard
Asus ROG STRIX Z790 E GAMING WIFI 11
Memory
64GB
Graphics Card(s)
Nvidia GeForce RTX-3090 Ti
Internet Speed
1 Gbps
Browser
Firefox
Antivirus
Malwarebytes
AdvancedSetup said:
Yes, please follow up with Support @fmw and they'll get you fixed up
Click to expand...
I responded to the email reminding him that I couldn't create an account because the site says I am already registered. I can't log in because the site says I have no account. Nothing has changed. The problem is not at my end. Trust me. I can't but wonder if, perhaps, I had an account years ago that I've forgotten about. If so I wouldn't be able to know now to log in and it would relate to something other than my current subscription. If they come up with something, I'm interested. If not, I'll survive without an account. Thanks.
 

My Computers My Computers

System One System Two

  • At a glance

    win 11Core i5 104008 GB DDR4Heatsink cooled ASUS
    OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.

  • At a glance

    Win 11core i58GBintegral
    Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
The account was created for you by Support and they sent you a new email to reset the password @fmw

Please find that email sent this morning and click on the link and choose a new password and you should be all set.
 

My Computer My Computer

At a glance

Windows 11 Pro build 25H2 x64Intel i9-13900K64GBNvidia GeForce RTX-3090 Ti
OS
Windows 11 Pro build 25H2 x64
Computer type
PC/Desktop
Manufacturer/Model
ASUS Custom build
CPU
Intel i9-13900K
Motherboard
Asus ROG STRIX Z790 E GAMING WIFI 11
Memory
64GB
Graphics Card(s)
Nvidia GeForce RTX-3090 Ti
Internet Speed
1 Gbps
Browser
Firefox
Antivirus
Malwarebytes
AdvancedSetup said:
The account was created for you by Support and they sent you a new email to reset the password @fmw

Please find that email sent this morning and click on the link and choose a new password and you should be all set.
Click to expand...
Yes, I found the email. It hadn't arrived when I last posted. I have an account. Thanks for your interest and help.
 

My Computers My Computers

System One System Two

  • At a glance

    win 11Core i5 104008 GB DDR4Heatsink cooled ASUS
    OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.

  • At a glance

    Win 11core i58GBintegral
    Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
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