Lenovo Desktop: Sleep Issue


glasskuter

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2,223
Location
The Lone Star State of Texas
OS
Windows 11 Pro 21H2 22000.832
If it is still under warranty you can let Lenovo sort it out. However, You need to reset it to its factory state before shipping it. It will come back to you the same way. Backup any important files.
Settings > Update & Security > Recovery. Under Reset this PC, select Get Started > Removing everything.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 22000.832
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

jessewilliams56

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6:28 PM
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151
Location
Pell City, Alabama USA
OS
Windows 11 Home 64-bit
If it is still under warranty you can let Lenovo sort it out. However, You need to reset it to its factory state before shipping it. It will come back to you the same way. Backup any important files.
Settings > Update & Security > Recovery. Under Reset this PC, select Get Started > Removing everything.
I started a case with them. A technician did update my graphics driver to a different version. It hasn't done the issue since then. I let them know that if it happens again, that I would let them know so that they can do further troubleshooting.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo IdeaCentre 5 14ARE05
    CPU
    AMD Ryzen 3 4300G
    Motherboard
    LENOVO 3728 (AM4)
    Memory
    8 GB
    Graphics Card(s)
    Radeon Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HP 23es
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    931GB Western Digital WDC WD10EZEX-08WN4A0 (SATA)
    119GB SAMSUNG MZALQ128HBHQ-000L1 (SSD)
    Keyboard
    Lenovo Wired Keyboard
    Mouse
    Logitech
    Internet Speed
    100 Mbps
    Browser
    Microsoft Edge
    Antivirus
    McAfee LiveSafe
  • Operating System
    Windows 10 Home 64-bit
    Computer type
    Laptop
    Manufacturer/Model
    HP Laptop - 15-ef107nr
    CPU
    AMD Ryzen 3 - Picasso 12nm Technology
    Motherboard
    HP 8706 (FP5)
    Memory
    8 GB Single-Channel @1197MHz (17-17-17-39)
    Graphics card(s)
    2048 ATI AMD Radeon Graphics (HP)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (1366x768@60Hz)
    Screen Resolution
    15.6"
    Hard Drives
    238 GB SK hynix BC511 HFM 256GDJTNI-82A0A
    Mouse
    Logitech M325 Wireless Mouse
    Internet Speed
    100 Mbps
    Browser
    Microsoft Edge
    Antivirus
    McAfee LiveSafe
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