Solved Lenovo laptop won't sleep when plugged in


That page detects my model and tells me the instructions do not apply. It then sends me to another general page with no information on graphics.

But -- I finally figured out how to get some use out of the discrete GPU. It's tied to the Lenovo "intelligent cooling", which is tied to the power plan, which is tied to some settings in the NVIDIA CP and some settings in Win 11. What a mess! Basically, my computer has to be set to Ultra Performance instead of Balanced. I can now see usage of the NVIDIA GPU in Task manager. I say it's a mess because information and settings are scattered all over the place and don't always agree.

For instance, I can set the power plan to Best Performance in Windows settings, but Windows Control Panel still shows the plan as Balanced. Another example: A program that cannot be set in NVIDIA to use that GPU, can be set to use it in Windows (and it does). Of the seven programs capable of this adjustment in Windows, five tell me the discrete GPU is NOT recommended and could cause problems. And the utility I previously mentioned still says that no displays are connected to the NVIDIA GPU. Right. Seems to be a poor implementation by Lenovo.

There is no overall setting that works globally, despite what the NVIDIA CP seems to show.

Anyway, I've gotten away from the subject of my own thread, which is S0 sleep that fails. I'm debating if I should try fiddling with a clean boot, or a repair upgrade.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo P16s Workstation
    CPU
    Intel i7-1260P 12th Gen 4.7GHz
    Memory
    32GB DDR4-3200
    Graphics Card(s)
    NVIDIA T550 Laptop GPU
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    16" Laptop Display
    Screen Resolution
    2560x1600
    Hard Drives
    2TB Samsung M.2 2280 SSD PCIe 4.0 x 4 NVMe
    Mouse
    Logitech MX Anywhere 2s
    Internet Speed
    400 Mb
    Browser
    Firefox
    Antivirus
    Avast
  • Operating System
    Windows 11 Pro 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo P50 Workstation
    CPU
    i7-6820HQ 6th Gen 3.6 GHz
    Memory
    32GB DDR4-2133
    Graphics card(s)
    NVIDIA Quadro M2000M Laptop GPU
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    15.6" Laptop Display
    Screen Resolution
    1920x1080
    Hard Drives
    2 x 1TB Samsung M.2 2280 SSD PCIe 3.0 x 4 NVMe
    Cooling
    Dual Fan System
    Mouse
    Logitech MX Anywhere 2s
    Internet Speed
    400 Mb
    Browser
    Firefox
    Antivirus
    Avast
how to get some use out of the discrete GPU. It's tied to the Lenovo "intelligent cooling", which is tied to the power plan, which is tied to some settings in the NVIDIA CP and some settings in Win 11. What a mess!
Holy Crapola! It's more than a mess. Why would Lenovo ship a device equipped with dual graphics (for which the customer pays extra for) and then not have a means readily accessible (and understandable) for the customer to use the resources and capabilities of both GPUs. Whether it has anything to do with your sleep problem or not, you are very intelligent to have put the pieces of this puzzle together as you have.
I'd be screaming to the highest level of Lenovo and wouldn't stop until I got satisfaction of some kind.

Back to original post-FYI if you have read enough of the posts here on the forum and across the web about varied sleep issue and modern standby, you know how varied the solutions have been (and in some cases no solution could be found). From a Windows standpoint, repair installs worked for some while others had to do a clean install. Some had to disable sleep altogether and use hibernate instead. Many resorted to shut down every time. From a consumer perspective, the entire modern standby is a mess and MS and the OEMs do not seem to be working together to resolve it. It's been an issue for years with new weird problems (like yours) popping up all the time.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Holy Crapola! It's more than a mess. Why would Lenovo ship a device equipped with dual graphics (for which the customer pays extra for) and then not have a means readily accessible (and understandable) for the customer to use the resources and capabilities of both GPUs. Whether it has anything to do with your sleep problem or not, you are very intelligent to have put the pieces of this puzzle together as you have.
I'd be screaming to the highest level of Lenovo and wouldn't stop until I got satisfaction of some kind.

Back to original post-FYI if you have read enough of the posts here on the forum and across the web about varied sleep issue and modern standby, you know how varied the solutions have been (and in some cases no solution could be found). From a Windows standpoint, repair installs worked for some while others had to do a clean install. Some had to disable sleep altogether and use hibernate instead. Many resorted to shut down every time. From a consumer perspective, the entire modern standby is a mess and MS and the OEMs do not seem to be working together to resolve it. It's been an issue for years with new weird problems (like yours) popping up all the time.
Your reasoning on Lenovo is well expressed. I will talk with them at some point, but I have to get myself in the right mood to do it properly. :rolleyes:

These Modern Standby problems remind me of sleep issues on laptops from twenty years ago. Back to the future.

I might have time to try a repair install in a couple of days. I will report back here with results. Meanwhile, thanks for your input.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo P16s Workstation
    CPU
    Intel i7-1260P 12th Gen 4.7GHz
    Memory
    32GB DDR4-3200
    Graphics Card(s)
    NVIDIA T550 Laptop GPU
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    16" Laptop Display
    Screen Resolution
    2560x1600
    Hard Drives
    2TB Samsung M.2 2280 SSD PCIe 4.0 x 4 NVMe
    Mouse
    Logitech MX Anywhere 2s
    Internet Speed
    400 Mb
    Browser
    Firefox
    Antivirus
    Avast
  • Operating System
    Windows 11 Pro 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo P50 Workstation
    CPU
    i7-6820HQ 6th Gen 3.6 GHz
    Memory
    32GB DDR4-2133
    Graphics card(s)
    NVIDIA Quadro M2000M Laptop GPU
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    15.6" Laptop Display
    Screen Resolution
    1920x1080
    Hard Drives
    2 x 1TB Samsung M.2 2280 SSD PCIe 3.0 x 4 NVMe
    Cooling
    Dual Fan System
    Mouse
    Logitech MX Anywhere 2s
    Internet Speed
    400 Mb
    Browser
    Firefox
    Antivirus
    Avast
Your reasoning on Lenovo is well expressed. I will talk with them at some point, but I have to get myself in the right mood to do it properly. :rolleyes:

These Modern Standby problems remind me of sleep issues on laptops from twenty years ago. Back to the future.

I might have time to try a repair install in a couple of days. I will report back here with results. Meanwhile, thanks for your input.
Repair install is a good idea. You can keep apps and files.
 

My Computers

System One System Two

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Chillblast
    CPU
    AMD Ryzen 3 3100
    Motherboard
    Asus ROG Strix b450-f
    Memory
    Corsair 8GB x 2 (16GB)
    Graphics Card(s)
    Asus Nvidia Geforce GTX 1650 Super
    Monitor(s) Displays
    Dell 27" 1440p
    Screen Resolution
    1440p
    Hard Drives
    Seagate Barracuda 1TB
    256GB NVME Seagate Barracuda
    Browser
    Firefox / Edge
    Antivirus
    Windows Defender
  • Operating System
    Windows 8.1
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Amd E2
    Memory
    4GB
    Hard Drives
    128GB SSD
The following are suggestions I found on the MS forum for this specific sleep issue on AC.
Please try these options one by one with the laptop plugged in and check after each option.

5. As a last resort, you should perform a Windows 11 repair upgrade

IMO, this issue can also be related to modern standby which is a different form of sleep than the old S3 sleep that we are accustomed to. In fact, modern standby is actually not sleep at all and I do not know why MS refers to it as such. If none of the above suggestions help, report back and we can make suggestions from a modern standby perspective.
Success! The repair install has restored properly working S0 sleep. I should not have been hesitant to try the repair. My brain falls back to olden times when this type of operation could be clunky and dangerous. This repair was easy with no snags. It installed an earlier Windows build, and then required three more groups of updates to get back to the latest build. I did cringe a bit during each update, thinking that it might be the one to cause the sleep problem. But, no! All is working since last night.

Many thanks for all the advice.

***

I don't think my graphics issue was related, but the repair did have some effect there. Where only seven apps had appeared in Windows Settings as adjustable for the NVIDIA GPU, now there is a long list of apps. I also found that apps can be added to the list manually.

The NVIDIA Control Panel has a note (which was there previous to the repair) that "Windows OS now manages selection of the graphics processor" with a link to the appropriate screen in Windows Settings. That's where the list of individually customizable apps is located. I can force many of these apps to use the discrete GPU. And this works even in the Balanced power plan.

Does this mean the NVIDIA CP is useless? Dunno. I only know that this is one cumbersome way to get some use out of the T550 GPU.

The manual references an Ultra-Performance mode that does not exist in Windows. To enable that, you have to find special software on the Lenovo support site and install it. It does not come installed on the computer. More complexity.

I think many owners of the P16s will unknowingly be running without the NVIDIA graphics or Ultra-Performance mode.

To reiterate your earlier comment, Holy Crapola!
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo P16s Workstation
    CPU
    Intel i7-1260P 12th Gen 4.7GHz
    Memory
    32GB DDR4-3200
    Graphics Card(s)
    NVIDIA T550 Laptop GPU
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    16" Laptop Display
    Screen Resolution
    2560x1600
    Hard Drives
    2TB Samsung M.2 2280 SSD PCIe 4.0 x 4 NVMe
    Mouse
    Logitech MX Anywhere 2s
    Internet Speed
    400 Mb
    Browser
    Firefox
    Antivirus
    Avast
  • Operating System
    Windows 11 Pro 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo P50 Workstation
    CPU
    i7-6820HQ 6th Gen 3.6 GHz
    Memory
    32GB DDR4-2133
    Graphics card(s)
    NVIDIA Quadro M2000M Laptop GPU
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    15.6" Laptop Display
    Screen Resolution
    1920x1080
    Hard Drives
    2 x 1TB Samsung M.2 2280 SSD PCIe 3.0 x 4 NVMe
    Cooling
    Dual Fan System
    Mouse
    Logitech MX Anywhere 2s
    Internet Speed
    400 Mb
    Browser
    Firefox
    Antivirus
    Avast
Thank you for posting your solution. Glad you got it working. Yeah, times have changed the way of doing things. Some things that were once either very hard or impossible to do are now a piece of cake, but for some things that were once cut and dried, we now have to jump through hoops. Keeps us on our toes. :giggle:
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

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