Losing internet connection on the regular


alkemy007

Member
Local time
8:09 AM
Posts
1
OS
Windows 11
I have a new PC and it performs like a dream, other than one major bugbear. Whenever I am downloading, or uploading anything significant, to and from the web, I can visually see my internet download/upload speed drop bit by bit, pretty rapidly, until I lose connection altogether. I then have to run a troubleshooter which more often than not, does not fix the issue, so I have to restart my PC. I'll then get connection again, but as soon as I'm dowloading or uploading anything for more than 10-20 minutes, the same thing will happen again. I'm trying to back up the contents of my hard drive to iDrive at the moment, and it's doing this every time.

I ran the troubleshooter it gave me this (see attached photo).

I thought it may be something to do with my VPN, but it's doing it with the VPN on or off.

Any help is much appreciated.
 
Windows Build/Version
Windows 11 Version 21H2

Attachments

  • Ethernet.jpg
    Ethernet.jpg
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My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC Specialist
    CPU
    AMD Ryzen 9 5900X 12 Core CPU (3.7GHz-4.8GHz/70MB CACHE
    Motherboard
    ASUS® CROSSHAIR VIII HERO WIFI (DDR4, PCIe 4.0, CrossFireX/SLI) - RGB Ready!
    Memory
    32GB Corsair VENGEANCE RGB PRO DDR4 3600MHz (2 x 16GB)
    Graphics Card(s)
    2GB NVIDIA GEFORCE GT 1030
    Sound Card
    ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
    Monitor(s) Displays
    Samsung LU32J592UQRXXU UJ590 32" 4K UHD Monitor - Ultra HD 3840 x 2160
    Screen Resolution
    4K
    Hard Drives
    1TB SSD (OS)
    2TB SSD
    2TB HDD
    PSU
    CORSAIR 750W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
    Case
    BE QUIET! BASE 601 TOWER GAMING CASE
    Cooling
    Corsair H115i ELITE CAPELLIX RGB Hydro Series High Performance CPU Cooler
    Keyboard
    Fenifox wireless keyboard
    Mouse
    2.4ghx wireless optical mouse
    Internet Speed
    300 MB
    Browser
    Chrome
    Antivirus
    Bitdefender

Kol12

Active member
Member
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Local time
7:09 PM
Posts
266
OS
Windows 11 - Release Preview channel
Perhaps give this a try: Settings App/Network & Internet/Advanced Network Settings/Network reset


 

My Computer

System One

  • OS
    Windows 11 - Release Preview channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    Kol's custom ROG Z590
    CPU
    Intel 10900K @ 5.1 Ghz
    Motherboard
    Asus ROG Maximus XIII Hero Z590
    Memory
    Corsair Dominator Platinum RGB 32GB (4x8) OC to 3866Mhz CL 16
    Graphics Card(s)
    Asus ROG Strix 3080 OC edition
    Sound Card
    SoundBlaster X-AE5
    Monitor(s) Displays
    Asus ROG PG349Q 34" 120hz Gysnc
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung 980 Pro 500GB
    860 EVO's
    Adata SX2000 Pro 1TB
    External RAID enclosure - Seagate 3TB HDD's
    PSU
    Seasonic Prime Ultra 1300W Platinum
    Case
    Phanteks Eclipse P600S
    Cooling
    Custom water cooling. EK Velocity (CPU), EK Quantum Vector (GPU), EK Quantum D5 Pump, 360 + 280 mm rads, 3x120mm Corsair LL, 3x 140mm Corsair LL fans
    Keyboard
    Corsair K70 MK.2 SE
    Mouse
    Corsair Dark Core Pro Wireless
    Antivirus
    Windows Defender

AdvancedSetup

Malwarebytes Staff
Member
VIP
Local time
12:09 AM
Posts
112
Location
USA
OS
Windows 10
If the above doesn't work please try the following and let us know

How To Reset Your Router
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI Custom build
    CPU
    Intel i9-9900K
    Motherboard
    MSI MPG Z390 Gaming Edge AC
    Memory
    64GB
    Graphics Card(s)
    EVGA GeForce GTX 1070 TI
    Internet Speed
    1 Gbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
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