Solved Machine Will Not Boot


Caledon Ken

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918
Location
Toronto, Canada
OS
Windows 11 Pro x64 Version V23H2
Windows 11, should be up to date as restore point was created May 22/26 for Windows update.

This is a Dell 7060 Micro, The user regularly unplugs machine after he shuts it down, ( I threw this in, maybe machine was not fully off when power was cut)

When I got device CMOS battery needed replacing as it was not keeping time. The owner did not mention this but must have seen after having it unplugged for four days.

BSOD Inaccessible_boot_device (0x7B),

Automatic repair did not fix, startup repair did not fix, using the restore point of May 22/26 finished successfully but still no boot. Windows diagnostics says it can't repair.

Ran Dell's diagnostics, everything passed including their test of the drive.

If I boot into Windows Recovery, invoke command prompt and run Bootrec /rebuildbcd it says no installations of windows found. If I change from X: drive to C: drive a proper looking directory (folder) is there. If I change directory to c:\windows and dir again files and folders are reported.

I booted Macrium and tried their fix Windows boot issues. Again it could not find any instances of windows.

I'm now running chkdsk on c:

Looking to be able to restore this installation without the nuclear clean install.


Thanks
 

My Computer

System One

  • OS
    Windows 11 Pro x64 Version V23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-8700K
    Motherboard
    Asus Maximus X Code - Z370
    Memory
    G.Skill Trident Z 3200MHz F4-3200C16D-16GTZ (2) 32GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Integrated ROG SupremeFX
    Monitor(s) Displays
    Asus VP279 27", Samsung BX2431 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung M.2 NVMe 960 EVO 500GB Boot,
    Samsung 840 EVO 250GB (System Copy Drive),
    Samsung 860 EVO 1TB (Primary Data Drive),
    WD Black 500GB (Data Copy Drive)
    ICY Dock 5.25 2.5/3.5 Bays MB971SP-B
    PSU
    Corsair RM 650i +Gold
    Case
    Phanteks Enthroo Primo
    Cooling
    Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans
    Keyboard
    das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0
    Mouse
    Logitech MX Master 3 Wireless & Bluetooth
    Internet Speed
    500Mb +
    Browser
    Chrome (Pri), Firefox (Sec)
    Antivirus
    Malwarebytes Premium, SuperAntiSpyware Pro (Licensed)
    Other Info
    Microsoft LifeCam HD,
    APC Back-UPS Pro 1500,
    Macrium (Licensed),
    Microsoft 365,
    Wise Disk Cleaner,
    Crystal Disk Info,
    Screenpresso (Licensed),
    AnyDesk (Licensed),
By any chance, does that machine have BitLocker on the C: drive? If so, you may need to unlock the drive within Win PE or Win RE in order to see the Windows installation.

But as it stands right now, if you boot into Win RE and run diskpart, does it even see the drive and partition to which Windows is installed? If not, maybe you need to load a driver. IRST, or Intel Rapid Storage Technology is one example. Along those same lines, you may need to check the BIOS since we know the CMOS battery went dead to see if the drive is set in the right mode, either AHCI or RAID. Yes, this still holds true even for a single disk.

EDIT: I know that you said that you see what looks like a proper set of files. So, it's possible that some of this may get ruled out, but I still want to be sure that that's not a different disk. I haven't looked at the configuration possibilities for that particular machine, but some laptops these days allow for more than one disk.
 

My Computers

System One System Two

  • OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Thanks for responding.

From yesterday, chkdsk ran and no errors found.


Diskpart run. Only disk 0 installed. four partitons found, 100 MB System, 16 MB Reserved, 475GB Primary and 850MB Recovery.

BIOS checked. SATA operation is set at RAID and NOT AHCI. If I change it warns it might not boot. Should I just ignore. I did load defaults after battery change. I assume when machine was delivered it was just using defaults.

This is a Dell 7060 Micro desktop, with a single M.2 SN770 from Western digital.

I assume changing to AHCI does nothing to disk, correct?
 

My Computer

System One

  • OS
    Windows 11 Pro x64 Version V23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-8700K
    Motherboard
    Asus Maximus X Code - Z370
    Memory
    G.Skill Trident Z 3200MHz F4-3200C16D-16GTZ (2) 32GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Integrated ROG SupremeFX
    Monitor(s) Displays
    Asus VP279 27", Samsung BX2431 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung M.2 NVMe 960 EVO 500GB Boot,
    Samsung 840 EVO 250GB (System Copy Drive),
    Samsung 860 EVO 1TB (Primary Data Drive),
    WD Black 500GB (Data Copy Drive)
    ICY Dock 5.25 2.5/3.5 Bays MB971SP-B
    PSU
    Corsair RM 650i +Gold
    Case
    Phanteks Enthroo Primo
    Cooling
    Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans
    Keyboard
    das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0
    Mouse
    Logitech MX Master 3 Wireless & Bluetooth
    Internet Speed
    500Mb +
    Browser
    Chrome (Pri), Firefox (Sec)
    Antivirus
    Malwarebytes Premium, SuperAntiSpyware Pro (Licensed)
    Other Info
    Microsoft LifeCam HD,
    APC Back-UPS Pro 1500,
    Macrium (Licensed),
    Microsoft 365,
    Wise Disk Cleaner,
    Crystal Disk Info,
    Screenpresso (Licensed),
    AnyDesk (Licensed),
Brilliant. Change setting and it booted fine.

I wonder why the default is set to Raid and not AHCI? This may have been a corporate machine but even in a corporate world would a desktop warrant Raid

Thanks
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro x64 Version V23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-8700K
    Motherboard
    Asus Maximus X Code - Z370
    Memory
    G.Skill Trident Z 3200MHz F4-3200C16D-16GTZ (2) 32GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Integrated ROG SupremeFX
    Monitor(s) Displays
    Asus VP279 27", Samsung BX2431 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung M.2 NVMe 960 EVO 500GB Boot,
    Samsung 840 EVO 250GB (System Copy Drive),
    Samsung 860 EVO 1TB (Primary Data Drive),
    WD Black 500GB (Data Copy Drive)
    ICY Dock 5.25 2.5/3.5 Bays MB971SP-B
    PSU
    Corsair RM 650i +Gold
    Case
    Phanteks Enthroo Primo
    Cooling
    Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans
    Keyboard
    das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0
    Mouse
    Logitech MX Master 3 Wireless & Bluetooth
    Internet Speed
    500Mb +
    Browser
    Chrome (Pri), Firefox (Sec)
    Antivirus
    Malwarebytes Premium, SuperAntiSpyware Pro (Licensed)
    Other Info
    Microsoft LifeCam HD,
    APC Back-UPS Pro 1500,
    Macrium (Licensed),
    Microsoft 365,
    Wise Disk Cleaner,
    Crystal Disk Info,
    Screenpresso (Licensed),
    AnyDesk (Licensed),
Brilliant. Change setting and it booted fine.

I wonder why the default is set to Raid and not AHCI? This may have been a corporate machine but even in a corporate world would a desktop warrant Raid

Thanks
Sweet! Glad that worked. Yeah, I've seen that a few times which is an odd choice for a system with only a single drive. I can only assume that there must be some reason that I am simply unaware of.
 

My Computers

System One System Two

  • OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Good to know.
 

My Computer

System One

  • OS
    Windows 11 Pro x64 Version V23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-8700K
    Motherboard
    Asus Maximus X Code - Z370
    Memory
    G.Skill Trident Z 3200MHz F4-3200C16D-16GTZ (2) 32GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Integrated ROG SupremeFX
    Monitor(s) Displays
    Asus VP279 27", Samsung BX2431 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung M.2 NVMe 960 EVO 500GB Boot,
    Samsung 840 EVO 250GB (System Copy Drive),
    Samsung 860 EVO 1TB (Primary Data Drive),
    WD Black 500GB (Data Copy Drive)
    ICY Dock 5.25 2.5/3.5 Bays MB971SP-B
    PSU
    Corsair RM 650i +Gold
    Case
    Phanteks Enthroo Primo
    Cooling
    Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans
    Keyboard
    das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0
    Mouse
    Logitech MX Master 3 Wireless & Bluetooth
    Internet Speed
    500Mb +
    Browser
    Chrome (Pri), Firefox (Sec)
    Antivirus
    Malwarebytes Premium, SuperAntiSpyware Pro (Licensed)
    Other Info
    Microsoft LifeCam HD,
    APC Back-UPS Pro 1500,
    Macrium (Licensed),
    Microsoft 365,
    Wise Disk Cleaner,
    Crystal Disk Info,
    Screenpresso (Licensed),
    AnyDesk (Licensed),
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