Mail app not alerting for incoming Outlook mails


JohnnyGui

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Windows Pro 11 22H2 Build 22621.1992
Since the latest Mail app update there are no mail alerts when the app is closed, which defeates its purpose. Stacked mail alerts also usually pop up after booting up my PC and logging into Windows but this doesn't happen anymore.
Sometimes it does work but it takes very long for the mail alert to pop up judging from the fact that other devices already notified me about the mail a long time ago.

The moment I launch the Mail app, all the mail alerts pop up in the right lower corner.
This is only the case for my Outlook account in the Mail app, my Gmail account in the Mail app does not show this issue.
I've tried deleting/reinstalling the app, resetting and double checking the settings and permissions.

Mail app version 16005.14326.21508.0

Anyone else noticed this?
 
Windows Build/Version
22621.1992
Last edited:

My Computer

System One

  • OS
    Windows Pro 11 22H2 Build 22621.1992
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
No one having this issue at all?
 

My Computer

System One

  • OS
    Windows Pro 11 22H2 Build 22621.1992
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
Version 16005.14326.21514.0

I don't get the issue with Hotmail. It was merged with an Outlook account many years ago when MS was supposedly abandoning Hotmail but never did.

There are some minor issues with some other Accounts, feedback has been sent to MS, only a useless answer a year ago, after more feedback nothing.

However this is all academic as the Mail App is apparently being replaced by a new Outlook App in 2024.

 

My Computer

System One

  • OS
    Windows 11
Yes. I get exactly the same symptoms as yours with Yahoo and Mail App. Started happening when I used my laptop and mobile phone more often, then I had a laptop, a mobile phone and desktop syncing my email account at the same time. I assumed it did not like the additional syncing, but I may be wrong. The issue only happened with my laptop on windows 10 or 11. Never happened with my desktop or mobile Yahoo app. I decided to get rid of Mail App, then there are no issues.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020
Apparently Hotmail has been having some issues. I was getting an error on Outlook on one of my machines but the other connected just fine. Two days ago the issue resolved itself.
 

My Computer

System One

  • OS
    Win11
    Computer type
    Laptop
    Manufacturer/Model
    2023 HP Pavilion 15t-eg200
    CPU
    Intel® Core™ i7-1255U
    Memory
    16 GB DDR4-3200 SDRAM (2 x 8 GB); 512 GB PCIe® NVMe™ M.2 SSD
    Screen Resolution
    1910x1080
Version 16005.14326.21514.0

I don't get the issue with Hotmail. It was merged with an Outlook account many years ago when MS was supposedly abandoning Hotmail but never did.

There are some minor issues with some other Accounts, feedback has been sent to MS, only a useless answer a year ago, after more feedback nothing.

However this is all academic as the Mail App is apparently being replaced by a new Outlook App in 2024.


Sorry I actually meant my Outlook account. It used to work fine until after a certain latest Windows update.

Apparently Hotmail has been having some issues. I was getting an error on Outlook on one of my machines but the other connected just fine. Two days ago the issue resolved itself.

I don't get any errors. It's just the syncing issue with my Outlook account in the Mail app.
 

My Computer

System One

  • OS
    Windows Pro 11 22H2 Build 22621.1992
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
I have reinstalled the Mail app several times in the meantime and it's still not fixed.

How hard is it for a mail app to actually serve its purpose and alert for incoming mails without having to open the app itself?
 

My Computer

System One

  • OS
    Windows Pro 11 22H2 Build 22621.1992
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
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