Solved Malwarebytes

kennybb

Well-known member

Member

VIP

Local time

1:46 PM

Posts

39

OS

windows 11 Pro

• Feb 17, 2023

• #1

fixed

 

Last edited: Feb 17, 2023

My Computer

System One

• OS

  windows 11 Pro

  Computer type

  PC/Desktop

  Manufacturer/Model

  Asus

  CPU

  Intel I7 12700k

  Motherboard

  Asus Rog Strix Z690-A Gaming WiFi D4

  Memory

  32 GB Corsair Vengeance RGB Pro DDR4 3200

  Graphics Card(s)

  EVGA 3070

  Sound Card

  On Board

  Monitor(s) Displays

  Dell S2721QS

  Screen Resolution

  3840 x 2160

  Hard Drives

  Samsung 980 pro m.2 1TB pci-express gen 4.0 x 4 NVMe
  Samsung 970 EVO Plus m.2 2TB PCIe-express gen 3.0 x 4 NVMe

  PSU

  Corsair RM 850

  Case

  Asus Rog Strix Helios GX601

  Cooling

  Asus Rog Strix LC II 240 ARGB

  Mouse

  Microsoft

  Internet Speed

  1 GB

  Browser

  Edge

  Antivirus

  Malwarebytes Premium

kelper

Well-known member

Pro User

VIP

Local time

7:46 PM

Posts

3,171

Location

The Highlands of Scotland

OS

Windows 11 Pro 24H2 26100.2894

• Feb 17, 2023

• #2

kennybb said:

Just got screwed out of 4 months of service. Beware of them.

Click to expand...

That's a serious allegation! Please can you give some details?

 

My Computers

System One System Two

• OS

  Windows 11 Pro 24H2 26100.2894

  Computer type

  Laptop

  Manufacturer/Model

  Acer Swift SF114-34

  CPU

  Pentium Silver N6000 1.10GHz

  Memory

  4GB

  Screen Resolution

  1920 x 1080

  Hard Drives

  SSD

  Cooling

  fanless

  Internet Speed

  150 Mbps

  Browser

  Brave

  Antivirus

  Webroot Secure Anywhere

  Other Info

  System 3
  
  ASUS T100TA Transformer
  Processor Intel Atom Z3740 @ 1.33GHz
  Installed RAM 2.00 GB (1.89 GB usable)
  System type 32-bit operating system, x64-based processor
  
  Edition Windows 10 Home
  Version 22H2 build 19045.3570

• Operating System

  Windows 11 Pro 23H2 22631.2506

  Computer type

  Laptop

  Manufacturer/Model

  HP Mini 210-1090NR PC (bought in late 2009!)

  CPU

  Atom N450 1.66GHz

  Memory

  2GB

  Browser

  Brave

  Antivirus

  Webroot

Haydon

Well-known member

Power User

VIP

Local time

2:46 PM

Posts

1,990

OS

Windows 10 Pro

• Feb 17, 2023

• #3

kennybb said:

Just got screwed out of 4 months of service. Beware of them.

Click to expand...

MalwareBytes is not that kind of company, talk to them

 

My Computer

System One

• OS

  Windows 10 Pro

kelper

Well-known member

Pro User

VIP

Local time

7:46 PM

Posts

3,171

Location

The Highlands of Scotland

OS

Windows 11 Pro 24H2 26100.2894

• Feb 17, 2023

• #4

Can you write that again? It seems garbled.

 

My Computers

System One System Two

• OS

  Windows 11 Pro 24H2 26100.2894

  Computer type

  Laptop

  Manufacturer/Model

  Acer Swift SF114-34

  CPU

  Pentium Silver N6000 1.10GHz

  Memory

  4GB

  Screen Resolution

  1920 x 1080

  Hard Drives

  SSD

  Cooling

  fanless

  Internet Speed

  150 Mbps

  Browser

  Brave

  Antivirus

  Webroot Secure Anywhere

  Other Info

  System 3
  
  ASUS T100TA Transformer
  Processor Intel Atom Z3740 @ 1.33GHz
  Installed RAM 2.00 GB (1.89 GB usable)
  System type 32-bit operating system, x64-based processor
  
  Edition Windows 10 Home
  Version 22H2 build 19045.3570

• Operating System

  Windows 11 Pro 23H2 22631.2506

  Computer type

  Laptop

  Manufacturer/Model

  HP Mini 210-1090NR PC (bought in late 2009!)

  CPU

  Atom N450 1.66GHz

  Memory

  2GB

  Browser

  Brave

  Antivirus

  Webroot

remover

Well-known member

Member

VIP

Local time

11:46 AM

Posts

321

Location

Tucson, AZ.

OS

Windows 11 Home "S" mode: 24H2 (OS Build 26100.3915)

• Feb 17, 2023

• #5

Did you try sending them a support ticket? I've been with thm since 2008. https://support.malwarebytes.com/hc/en-us/requests/new

 

My Computer

System One

• OS

  Windows 11 Home "S" mode: 24H2 (OS Build 26100.3915)

  Computer type

  Laptop

  Manufacturer/Model

  Dell

  CPU

  Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40G

  Motherboard

  64-bit operating system Dell 0XMF7W

  Memory

  12GB

  Graphics Card(s)

  Intel R Iris R XE Graphics family

  Sound Card

  Cirrus Speakers High Definition Audio

  Monitor(s) Displays

  Generic PnP monitor

  Screen Resolution

  1920 x 1080

  Hard Drives

  NVMe 670p SSDPEKNU512GZ NVMe I NTEL 512GB

  Case

  cheap

  Mouse

  Logitech wireless mouse

  Internet Speed

  16 Mps download

  Browser

  Google Chrome

  Antivirus

  Security: Microsoft Defender & Malwarebytes Premium (with browser guard)

  Other Info

  Dell model: Inspiron 15 3511

A

AdvancedSetup

Malwarebytes Staff

Member

VIP

Local time

11:46 AM

Posts

123

Location

USA

OS

Windows 10

• Feb 17, 2023

• #6

Good day, Kennybb

I see you've edited your post to now only say "fixed"

If you do need further assistance please let us know.

Thank you

 

My Computer

System One

• OS

  Windows 10

  Computer type

  PC/Desktop

  Manufacturer/Model

  MSI Custom build

  CPU

  Intel i9-9900K

  Motherboard

  MSI MPG Z390 Gaming Edge AC

  Memory

  64GB

  Graphics Card(s)

  EVGA GeForce GTX 1070 TI

  Internet Speed

  1 Gbps

  Browser

  Firefox

  Antivirus

  Malwarebytes