Microsoft 3D Builder taking forever to perform a merge or subtract


Calab

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I have Microsoft 3D Builder v 18.0.10793.0 from the Microsoft store installed on my Windows 11 PC. It usually works OK for a while, but eventually something changes and my subtracts and merges will take a very long time - I've been waiting for this last merge to complete for several hours. If I try to cancel the activity, it can take hours for the cancel to happen as well.

I would just close and reopen 3D Builder and reload the file, but this doesn't always resolve the issue. Also, doing this loses my "undo" buffer that I rely on occasionally during tests.

My guess is that 3D Builder is corrupting my object somehow and then can't process it properly.

My 3D objects are not too complex. This should not take a long time to process. Does anyone know how I could correct this issue?
 
Windows Build/Version
22000.556

My Computer

System One

  • OS
    Windows 11 / Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    C.S.D.
    CPU
    i9-12900k
    Motherboard
    Gigabyte Z690 UD AX DDR4
    Memory
    32 GB DDR4
    Graphics Card(s)
    Strix RTX 3060
    Sound Card
    Onboard
    Monitor(s) Displays
    LG QNED75URA 43" TV
    Screen Resolution
    3840x2160
    Hard Drives
    One 1tb M.2 for Windows, one 500gb M.2 for Linux, and a 8 TB HDD for data
    PSU
    850 watt
    Case
    Cougar
    Cooling
    upHere D6SEC CPU Cooler
    Keyboard
    Cherry Stream wireless
    Mouse
    iClever MD172
    Internet Speed
    1Gbit/100mb
    Browser
    Edge
    Antivirus
    Microsoft
    Other Info
    Bluray optical writer drive
I too have the same issue. My merges are taking forever to complete and my computer sounds like it goes into full throttle but appears to just be stalled and nothing happens. The object I'm building isn't too complex at all, here is my object.

1649065781061.png

My computer specs.
  • OSWindows 11Computer typeLaptop Acer Nitro5 CPUi7-10750H CPU2.60GHz(12CPUs), ~2.6GHz 20.4 GB RAM Graphics Card(s)RTX 3060 SSD 1TB HDD 1TB
 

My Computer

System One

  • OS
    Windows 11
I too have the same issue. My merges are taking forever to complete and my computer sounds like it goes into full throttle but appears to just be stalled and nothing happens. The object I'm building isn't too complex at all,
I've seen it mentioned online that there is a bug in 3D Builder that can corrupt an object when doing a subtract.
 

My Computer

System One

  • OS
    Windows 11 / Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    C.S.D.
    CPU
    i9-12900k
    Motherboard
    Gigabyte Z690 UD AX DDR4
    Memory
    32 GB DDR4
    Graphics Card(s)
    Strix RTX 3060
    Sound Card
    Onboard
    Monitor(s) Displays
    LG QNED75URA 43" TV
    Screen Resolution
    3840x2160
    Hard Drives
    One 1tb M.2 for Windows, one 500gb M.2 for Linux, and a 8 TB HDD for data
    PSU
    850 watt
    Case
    Cougar
    Cooling
    upHere D6SEC CPU Cooler
    Keyboard
    Cherry Stream wireless
    Mouse
    iClever MD172
    Internet Speed
    1Gbit/100mb
    Browser
    Edge
    Antivirus
    Microsoft
    Other Info
    Bluray optical writer drive
Same here, Intel I9, 64Gb Win 11 pro Merges and subractions take forever. Merging the same files with FreeCad go in 40sec, in 3d builder over 3 hours.
 

My Computer

System One

  • OS
    Win 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    intel i9
I have no answer to the issue in question, but MS 3D Builder is a toy at best in its current state compared to anything else out there.

What I would do though, is provide MS with Bug feedback so they can correct this issue. And also maybe add suggestions for more features.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
There are so many variables to this answer.
Was each created/used/subtracted shape made in 3d builder? or where they imported from elsewhere?
From the photo the tubes look like they have artifacts, normally a sign the object has errors or has been extruded down multiple times thus increasing the Tri/poly count considerably. you could be trying to merge something has a tri count of 10's of 1000s.
my advice, save and run repair script in netfab (free) or drop into meshmixer (free) and check the tri-count/make solid
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
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