Microsoft Account Problem


Pnokio

Pnokio

Well-known member
Member
Local time
6:21 PM
Posts
360
Location
Scotland UK
OS
Windows 11 Home 25H2 64-Bit
I get this message nearly everytime I start my Win 11 Laptop. When I click on it, It never tells me what Account has the problem. I have 1 gmail, 2 outlook, and 3 hotmail accounts.
-
MS.jpg
 

My Computer My Computer

At a glance

Windows 11 Home 25H2 64-BitIntel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.1...8.00GB HDDStandard Monitor on Intel UHD Graphics
OS
Windows 11 Home 25H2 64-Bit
Computer type
Laptop
Manufacturer/Model
asus f515ja
CPU
Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
Motherboard
ASUSTeK COMPUTER INC. X515JA (U3E1)
Memory
8.00GB HDD
Graphics Card(s)
Standard Monitor on Intel UHD Graphics
Sound Card
Realtek HDA
Screen Resolution
1366 x 768 x 60
Hard Drives
1HDD 2 Partitions
Mouse
Logitech Cordless
Internet Speed
38mbps
Browser
Chrome+FF
Antivirus
Malwarebytes (Premium)
Other Info
When I find it.
I've had that problem before. Try changing your microsoft account password. Then it'll ask you to relog into everything else (eg phone).
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Home 25H2Core i5-1035G132gb
    OS
    Windows 11 Home 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3606sa
    CPU
    Core i5-1035G1
    Memory
    32gb
    Hard Drives
    Samsung 870 evo sata ssd
    Cooling
    Could be better
    Internet Speed
    50 mbps Starlink
    Browser
    Firefox
    Other Info
    Originally came installed with a 500gb H10 Optane ssd

  • At a glance

    Windows 11 HomeIntel Core i5-1035G116gb
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion ce3606sa
    CPU
    Intel Core i5-1035G1
    Memory
    16gb
    Hard Drives
    Hynix Gold P31 2TB
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Antivirus
    Defender
I can log in and change any thing but when I log out it goes back to where it was.
Will now try your idea Nazel123
 

My Computer My Computer

At a glance

Windows 11 Home 25H2 64-BitIntel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.1...8.00GB HDDStandard Monitor on Intel UHD Graphics
OS
Windows 11 Home 25H2 64-Bit
Computer type
Laptop
Manufacturer/Model
asus f515ja
CPU
Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
Motherboard
ASUSTeK COMPUTER INC. X515JA (U3E1)
Memory
8.00GB HDD
Graphics Card(s)
Standard Monitor on Intel UHD Graphics
Sound Card
Realtek HDA
Screen Resolution
1366 x 768 x 60
Hard Drives
1HDD 2 Partitions
Mouse
Logitech Cordless
Internet Speed
38mbps
Browser
Chrome+FF
Antivirus
Malwarebytes (Premium)
Other Info
When I find it.
Tried for almost 30 minutes to add my phone number after changing my password, it never worked.
 

My Computer My Computer

At a glance

Windows 11 Home 25H2 64-BitIntel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.1...8.00GB HDDStandard Monitor on Intel UHD Graphics
OS
Windows 11 Home 25H2 64-Bit
Computer type
Laptop
Manufacturer/Model
asus f515ja
CPU
Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
Motherboard
ASUSTeK COMPUTER INC. X515JA (U3E1)
Memory
8.00GB HDD
Graphics Card(s)
Standard Monitor on Intel UHD Graphics
Sound Card
Realtek HDA
Screen Resolution
1366 x 768 x 60
Hard Drives
1HDD 2 Partitions
Mouse
Logitech Cordless
Internet Speed
38mbps
Browser
Chrome+FF
Antivirus
Malwarebytes (Premium)
Other Info
When I find it.

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Home 25H2Core i5-1035G132gb
    OS
    Windows 11 Home 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3606sa
    CPU
    Core i5-1035G1
    Memory
    32gb
    Hard Drives
    Samsung 870 evo sata ssd
    Cooling
    Could be better
    Internet Speed
    50 mbps Starlink
    Browser
    Firefox
    Other Info
    Originally came installed with a 500gb H10 Optane ssd

  • At a glance

    Windows 11 HomeIntel Core i5-1035G116gb
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion ce3606sa
    CPU
    Intel Core i5-1035G1
    Memory
    16gb
    Hard Drives
    Hynix Gold P31 2TB
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Antivirus
    Defender
Unable to sign in to link above.
I only get account problem on my Win 11 pc not my win 10 pc.ms acc.jpg
 

My Computer My Computer

At a glance

Windows 11 Home 25H2 64-BitIntel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.1...8.00GB HDDStandard Monitor on Intel UHD Graphics
OS
Windows 11 Home 25H2 64-Bit
Computer type
Laptop
Manufacturer/Model
asus f515ja
CPU
Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
Motherboard
ASUSTeK COMPUTER INC. X515JA (U3E1)
Memory
8.00GB HDD
Graphics Card(s)
Standard Monitor on Intel UHD Graphics
Sound Card
Realtek HDA
Screen Resolution
1366 x 768 x 60
Hard Drives
1HDD 2 Partitions
Mouse
Logitech Cordless
Internet Speed
38mbps
Browser
Chrome+FF
Antivirus
Malwarebytes (Premium)
Other Info
When I find it.

My Computer My Computer

At a glance

Home2FH2CanAMD Ryzen 5 8600G (07/24)2x32GB Kingston FURY DDR5 5600 MHz CL36 @5200...ASROCK Radeon RX 6600 Challenger D 8G @48FPS ...
OS
Home2FH2Can
Computer type
PC/Desktop
CPU
AMD Ryzen 5 8600G (07/24)
Motherboard
ASROCK B650M-HDV/M.2 (07/24) BIOS 4.43 AGESA ComboAM5 1.3.0.1b Patch A (07/26)
Memory
2x32GB Kingston FURY DDR5 5600 MHz CL36 @5200 CL40 (07/24)
Graphics Card(s)
ASROCK Radeon RX 6600 Challenger D 8G @48FPS (08/24)
Sound Card
Creative Sound BlasterX AE-5 Plus (05/24)
Monitor(s) Displays
24" Philips 24M1N3200ZS/00 (05/24)
Screen Resolution
1920×1080@165Hz via DP1.4
Hard Drives
Kingston KC3000 NVMe 2TB (05/24)
ADATA XPG GAMMIX S11 Pro 512GB (07/19)
PSU
Seasonic Core GM 550 Gold (04/24)
Case
Fractal Design Define 7 Mini with 3x Noctua NF-P14s/12@555rpm (04/24)
Cooling
Noctua NH-U12S with Noctua NF-P12 (04/24)
Keyboard
HP Pavilion Wired Keyboard 300 (07/24) + Rabalux 76017 Parker (01/24)
Mouse
Logitech M330 Silent Plus (07/26)
Internet Speed
500/100 Mbps via RouterOS (05/21) & TCP Optimizer
Browser
Edge, Brave for YouTube, LibreWolf for FB
Antivirus
NextDNS blocking 1/3 Traffic
Other Info
Phone: Motorola Moto G86 (02/26)
Backup: Hasleo Backup Suite (PreOS)
Headphones: Sennheiser RS170 (09/10)
Chair: Huzaro Force 4.4 Grey Mesh (05/24)
Notifier: Xiaomi Mi Band 9 Milanese (10/24)
FlexCore USB-C 3.2 Gen 1 (M) to LAN (F) (08/25)
If I sign in to my outlook account in Edge, Chrome & FF using private mode or account.live.com I can do anything except add my phone number and Google Authenticator App.
If I try my hotmail account I only get:-

7.JPG
 

My Computer My Computer

At a glance

Windows 11 Home 25H2 64-BitIntel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.1...8.00GB HDDStandard Monitor on Intel UHD Graphics
OS
Windows 11 Home 25H2 64-Bit
Computer type
Laptop
Manufacturer/Model
asus f515ja
CPU
Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
Motherboard
ASUSTeK COMPUTER INC. X515JA (U3E1)
Memory
8.00GB HDD
Graphics Card(s)
Standard Monitor on Intel UHD Graphics
Sound Card
Realtek HDA
Screen Resolution
1366 x 768 x 60
Hard Drives
1HDD 2 Partitions
Mouse
Logitech Cordless
Internet Speed
38mbps
Browser
Chrome+FF
Antivirus
Malwarebytes (Premium)
Other Info
When I find it.
Pnokio said:
I get this message nearly everytime I start my Win 11 Laptop. When I click on it, It never tells me what Account has the problem. I have 1 gmail, 2 outlook, and 3 hotmail accounts.
Click to expand...
But you are only trying to automatically [netplwiz] log in to one of them as your user account at startup. So that's the one of concern
I suggest you undo that automatic login attempt i.e. undo what you have set up using netplwiz.
Enable or Disable Automatically Sign in Account at Startup - ElevenForumTutorials
Then you'll be able to investigate the account's problem and, when all is OK, reinstate the automatic login if you want to.

Best of luck,
Denis
 

My Computer My Computer

At a glance

Windows 11 Home x64 Version 25H2 Build 26200....
OS
Windows 11 Home x64 Version 25H2 Build 26200.9168
Try3 said:
But you are only trying to automatically [netplwiz] log in to one of them as your user account at startup. So that's the one of concern
I suggest you undo that automatic login attempt i.e. undo what you have set up using netplwiz.
Enable or Disable Automatically Sign in Account at Startup - ElevenForumTutorials
Then you'll be able to investigate the account's problem and, when all is OK, reinstate the automatic login if you want to.

Best of luck,
Denis
Click to expand...
Hi Denis, I have never used NETPLWIZ since I purchased my Win 10 Laptop.
 

My Computer My Computer

At a glance

Windows 11 Home 25H2 64-BitIntel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.1...8.00GB HDDStandard Monitor on Intel UHD Graphics
OS
Windows 11 Home 25H2 64-Bit
Computer type
Laptop
Manufacturer/Model
asus f515ja
CPU
Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
Motherboard
ASUSTeK COMPUTER INC. X515JA (U3E1)
Memory
8.00GB HDD
Graphics Card(s)
Standard Monitor on Intel UHD Graphics
Sound Card
Realtek HDA
Screen Resolution
1366 x 768 x 60
Hard Drives
1HDD 2 Partitions
Mouse
Logitech Cordless
Internet Speed
38mbps
Browser
Chrome+FF
Antivirus
Malwarebytes (Premium)
Other Info
When I find it.
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