Microsoft Account Problem


Pnokio

Pnokio

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138
Location
Southlanarkshire
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OS
Windows 11 Home 23H2 64-Bit
I get this message nearly everytime I start my Win 11 Laptop. When I click on it, It never tells me what Account has the problem. I have 1 gmail, 2 outlook, and 3 hotmail accounts.
-
MS.jpg
 

My Computer

System One

  • OS
    Windows 11 Home 23H2 64-Bit
    Computer type
    Laptop
    Manufacturer/Model
    asus f515ja
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    Motherboard
    ASUSTeK COMPUTER INC. X515JA (U3E1)
    Memory
    8.00GB HDD
    Graphics Card(s)
    Standard Monitor on Intel UHD Graphics
    Sound Card
    Realtek HDA
    Screen Resolution
    1366 x 768 x 60
    Hard Drives
    1HDD 2 Partitions
    Mouse
    Logitech Cordless
    Internet Speed
    38mbps
    Browser
    Chrome+FF
    Antivirus
    Malwarebytes (Premium)
    Other Info
    When I find it.
I've had that problem before. Try changing your microsoft account password. Then it'll ask you to relog into everything else (eg phone).
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
I can log in and change any thing but when I log out it goes back to where it was.
Will now try your idea Nazel123
 

My Computer

System One

  • OS
    Windows 11 Home 23H2 64-Bit
    Computer type
    Laptop
    Manufacturer/Model
    asus f515ja
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    Motherboard
    ASUSTeK COMPUTER INC. X515JA (U3E1)
    Memory
    8.00GB HDD
    Graphics Card(s)
    Standard Monitor on Intel UHD Graphics
    Sound Card
    Realtek HDA
    Screen Resolution
    1366 x 768 x 60
    Hard Drives
    1HDD 2 Partitions
    Mouse
    Logitech Cordless
    Internet Speed
    38mbps
    Browser
    Chrome+FF
    Antivirus
    Malwarebytes (Premium)
    Other Info
    When I find it.
Tried for almost 30 minutes to add my phone number after changing my password, it never worked.
 

My Computer

System One

  • OS
    Windows 11 Home 23H2 64-Bit
    Computer type
    Laptop
    Manufacturer/Model
    asus f515ja
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    Motherboard
    ASUSTeK COMPUTER INC. X515JA (U3E1)
    Memory
    8.00GB HDD
    Graphics Card(s)
    Standard Monitor on Intel UHD Graphics
    Sound Card
    Realtek HDA
    Screen Resolution
    1366 x 768 x 60
    Hard Drives
    1HDD 2 Partitions
    Mouse
    Logitech Cordless
    Internet Speed
    38mbps
    Browser
    Chrome+FF
    Antivirus
    Malwarebytes (Premium)
    Other Info
    When I find it.

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
Unable to sign in to link above.
I only get account problem on my Win 11 pc not my win 10 pc.ms acc.jpg
 

My Computer

System One

  • OS
    Windows 11 Home 23H2 64-Bit
    Computer type
    Laptop
    Manufacturer/Model
    asus f515ja
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    Motherboard
    ASUSTeK COMPUTER INC. X515JA (U3E1)
    Memory
    8.00GB HDD
    Graphics Card(s)
    Standard Monitor on Intel UHD Graphics
    Sound Card
    Realtek HDA
    Screen Resolution
    1366 x 768 x 60
    Hard Drives
    1HDD 2 Partitions
    Mouse
    Logitech Cordless
    Internet Speed
    38mbps
    Browser
    Chrome+FF
    Antivirus
    Malwarebytes (Premium)
    Other Info
    When I find it.

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 & No fTPM (07/19)
    Motherboard
    MSI B450 TOMAHAWK 7C02v1E & IFX TPM (07/19)
    Memory
    4x 8GB ADATA XPG GAMMIX D10 DDR4 3200MHz CL16
    Graphics Card(s)
    MSI Radeon RX 580 ARMOR 8G OC @48FPS (08/19)
    Sound Card
    Creative Sound Blaster Z (11/16)
    Monitor(s) Displays
    24" Philips 24M1N3200ZS/00 (05/24)
    Screen Resolution
    1920×1080@165Hz via DP1.4
    Hard Drives
    ADATA XPG GAMMIX S11 Pro SSD 512GB (07/19)
    PSU
    Seasonic M12II-520 80 Plus Bronze (11/16)
    Case
    Lian Li PC-7NB & 3x Noctua NF-S12A FLX@700rpm (11/16)
    Cooling
    CPU Cooler Noctua NH-U12S@700rpm (07/19)
    Keyboard
    HP Wired Desktop 320K + Rabalux 76017 Parker (01/24)
    Mouse
    Logitech M330 Silent Plus (04/23)
    Internet Speed
    400/40 Mbps via RouterOS (05/21) & TCP Optimizer
    Browser
    Edge & Brave for YouTube & LibreWolf for FB
    Antivirus
    NoAV & Binisoft WFC & NextDNS
    Other Info
    Backup: Hasleo Backup Suite (PreOS)
    Notifier: Xiaomi Mi Band 7 NFC (05/24)
    Headphones: Sennheiser RS170 (09/10)
    Phone: Samsung Galaxy Xcover 7 (02/24)
    2nd Monitor: AOC G2460VQ6 @75Hz (02/19)
If I sign in to my outlook account in Edge, Chrome & FF using private mode or account.live.com I can do anything except add my phone number and Google Authenticator App.
If I try my hotmail account I only get:-

7.JPG
 

My Computer

System One

  • OS
    Windows 11 Home 23H2 64-Bit
    Computer type
    Laptop
    Manufacturer/Model
    asus f515ja
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    Motherboard
    ASUSTeK COMPUTER INC. X515JA (U3E1)
    Memory
    8.00GB HDD
    Graphics Card(s)
    Standard Monitor on Intel UHD Graphics
    Sound Card
    Realtek HDA
    Screen Resolution
    1366 x 768 x 60
    Hard Drives
    1HDD 2 Partitions
    Mouse
    Logitech Cordless
    Internet Speed
    38mbps
    Browser
    Chrome+FF
    Antivirus
    Malwarebytes (Premium)
    Other Info
    When I find it.
Pnokio said:
I get this message nearly everytime I start my Win 11 Laptop. When I click on it, It never tells me what Account has the problem. I have 1 gmail, 2 outlook, and 3 hotmail accounts.
Click to expand...
But you are only trying to automatically [netplwiz] log in to one of them as your user account at startup. So that's the one of concern
I suggest you undo that automatic login attempt i.e. undo what you have set up using netplwiz.
Enable or Disable Automatically Sign in Account at Startup - ElevenForumTutorials
Then you'll be able to investigate the account's problem and, when all is OK, reinstate the automatic login if you want to.

Best of luck,
Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
Try3 said:
But you are only trying to automatically [netplwiz] log in to one of them as your user account at startup. So that's the one of concern
I suggest you undo that automatic login attempt i.e. undo what you have set up using netplwiz.
Enable or Disable Automatically Sign in Account at Startup - ElevenForumTutorials
Then you'll be able to investigate the account's problem and, when all is OK, reinstate the automatic login if you want to.

Best of luck,
Denis
Click to expand...
Hi Denis, I have never used NETPLWIZ since I purchased my Win 10 Laptop.
 

My Computer

System One

  • OS
    Windows 11 Home 23H2 64-Bit
    Computer type
    Laptop
    Manufacturer/Model
    asus f515ja
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    Motherboard
    ASUSTeK COMPUTER INC. X515JA (U3E1)
    Memory
    8.00GB HDD
    Graphics Card(s)
    Standard Monitor on Intel UHD Graphics
    Sound Card
    Realtek HDA
    Screen Resolution
    1366 x 768 x 60
    Hard Drives
    1HDD 2 Partitions
    Mouse
    Logitech Cordless
    Internet Speed
    38mbps
    Browser
    Chrome+FF
    Antivirus
    Malwarebytes (Premium)
    Other Info
    When I find it.
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