Microsoft Print to PDF Not Working


Steve C

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I've been installing a new Epson printer and all works fine execpt MS Print to PDF doesn't work. I removed it in Windows features then get the error shown on trying to reinstall it.
1701791436226.png
I then tried these DISM commands to remove and reinstall it which also failed:

C:\Windows\System32>dism /Online /Disable-Feature /FeatureName:"Printing-PrintToPDFServices-Features" /NoRestart

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.2792

Disabling feature(s)
[==========================100.0%==========================]
The operation completed successfully.

C:\Windows\System32>dism /Online /Enable-Feature /FeatureName:"Printing-PrintToPDFServices-Features" /NoRestart

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.2792

Enabling feature(s)
[==========================100.0%==========================]

Error: 0x800f0922

DISM failed. No operation was performed.
For more information, review the log file.

In printer management I don't have a port for FILE: or PORTPROMPT . Is this the problem and how to recover?
1701791810459.png
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Core i7-13700K
    Motherboard
    Asus TUF Gaming Plus WiFi Z790
    Memory
    64 GB Kingston Fury Beast DDR5
    Graphics Card(s)
    Gigabyte GeForce RTX 2060 Super Gaming OC 8G
    Sound Card
    Realtek S1200A
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
    PSU
    EVGA SuperNova G2 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Logitech Wireless
    Internet Speed
    50 Mb / s
    Browser
    Chrome
    Antivirus
    Defender
Installing a physical printer shouldn't have fooled around with Print to PDF, I just tested mine on Win11 upgrade over Win10 by printing this page and no issue. Did you run SFC /SCANNOW from an Admin Command Prompt before running DISM? That's the usual way so if SFC can't fix corrupted files then run the DISM commands also as Admin.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I've been installing a new Epson printer and all works fine execpt MS Print to PDF doesn't work.
I don't have a solution for your printer issue.

However, the web based utility PDF24 is way more useful than 'MS Print to PDF' which can be found here, & it's FREE!
 

My Computer

System One

  • OS
    Windows 11 Pro v 24H2 (Build 26100.863)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Precision 3660 Tower Workstation
    CPU
    12th Gen Intel(R) Core(TM) i9-12900 5.10 GHz
    Motherboard
    64-bit operating system, x64-based processor
    Memory
    32.00 GB
    Graphics Card(s)
    Intel UHD Graphics 770
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Dell P2714H Monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x 512GB NVME PC801 NVMe SK hynix Boot
    1 x 1TB Seagate ST1000LM049-2GH172 Internal HDD
    1 x 1TB Seagate STGX4000400 External HDD
    1 x 2TB Seagate STGX4000400 External HDD
    1 x 4TB Seagate STGX4000400 External HDD
    PSU
    300 Watts
    Cooling
    Air
    Keyboard
    Microsoft Wired Keyboard 600
    Mouse
    Microsoft USB Basic Optical Mouse v2.0
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes Premium
    Other Info
    BaseBoard Manufacturer Dell Inc.
    BaseBoard Product 0J1CP3
    BaseBoard Version A01
I don't have a solution for your printer issue.

However, the web based utility PDF24 is way more useful than 'MS Print to PDF' which can be found here, & it's FREE!
I'll have to restore from the last working backup else do a repair install since many of the standard ports are missing for some reason.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Core i7-13700K
    Motherboard
    Asus TUF Gaming Plus WiFi Z790
    Memory
    64 GB Kingston Fury Beast DDR5
    Graphics Card(s)
    Gigabyte GeForce RTX 2060 Super Gaming OC 8G
    Sound Card
    Realtek S1200A
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
    PSU
    EVGA SuperNova G2 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Logitech Wireless
    Internet Speed
    50 Mb / s
    Browser
    Chrome
    Antivirus
    Defender
MS Print to PDF doesn't work. I removed it in Windows features then get the error shown on trying to reinstall it.
Turn off the Print Spooler service by opening an elevated cmd window and typing net stop spooler, then try again to reinstall the feature.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020
Turn off the Print Spooler service by opening an elevated cmd window and typing net stop spooler, then try again to reinstall the feature.
The problem was most of the standard ports were missing including PORTPROMPT: used by MS Print to PDF. After a repair install all is now OK with a full set of ports shown below.
1701845020729.png
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Core i7-13700K
    Motherboard
    Asus TUF Gaming Plus WiFi Z790
    Memory
    64 GB Kingston Fury Beast DDR5
    Graphics Card(s)
    Gigabyte GeForce RTX 2060 Super Gaming OC 8G
    Sound Card
    Realtek S1200A
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
    PSU
    EVGA SuperNova G2 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Logitech Wireless
    Internet Speed
    50 Mb / s
    Browser
    Chrome
    Antivirus
    Defender

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