Microsoft Print to PDF Not Working


Steve C

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I've been installing a new Epson printer and all works fine execpt MS Print to PDF doesn't work. I removed it in Windows features then get the error shown on trying to reinstall it.
1701791436226.png
I then tried these DISM commands to remove and reinstall it which also failed:

C:\Windows\System32>dism /Online /Disable-Feature /FeatureName:"Printing-PrintToPDFServices-Features" /NoRestart

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.2792

Disabling feature(s)
[==========================100.0%==========================]
The operation completed successfully.

C:\Windows\System32>dism /Online /Enable-Feature /FeatureName:"Printing-PrintToPDFServices-Features" /NoRestart

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.2792

Enabling feature(s)
[==========================100.0%==========================]

Error: 0x800f0922

DISM failed. No operation was performed.
For more information, review the log file.

In printer management I don't have a port for FILE: or PORTPROMPT . Is this the problem and how to recover?
1701791810459.png
 
Last edited:

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Installing a physical printer shouldn't have fooled around with Print to PDF, I just tested mine on Win11 upgrade over Win10 by printing this page and no issue. Did you run SFC /SCANNOW from an Admin Command Prompt before running DISM? That's the usual way so if SFC can't fix corrupted files then run the DISM commands also as Admin.
 

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I've been installing a new Epson printer and all works fine execpt MS Print to PDF doesn't work.
I don't have a solution for your printer issue.

However, the web based utility PDF24 is way more useful than 'MS Print to PDF' which can be found here, & it's FREE!
 

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Windows 11 Pro 25H2 (Build 26200.8968)Intel Core Ultra 9 285 5.6 GHz32.00 GBIntel Integrated Graphics (128 MB)
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Dell Pro Max Tower T2 FCT2250
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Intel Core Ultra 9 285 5.6 GHz
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I don't have a solution for your printer issue.

However, the web based utility PDF24 is way more useful than 'MS Print to PDF' which can be found here, & it's FREE!
I'll have to restore from the last working backup else do a repair install since many of the standard ports are missing for some reason.
 

My Computer My Computer

At a glance

Windows 11 ProCore i7-13700K64 GB Kingston Fury Beast DDR5Gigabyte GeForce RTX 2060 Super Gaming OC 8G
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Core i7-13700K
Motherboard
Asus TUF Gaming Plus WiFi Z790
Memory
64 GB Kingston Fury Beast DDR5
Graphics Card(s)
Gigabyte GeForce RTX 2060 Super Gaming OC 8G
Sound Card
Realtek S1200A
Monitor(s) Displays
Viewsonic VP2770 & Dell (secondary)
Screen Resolution
2560 x 1440
Hard Drives
Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
PSU
EVGA SuperNova G2 850W
Case
Nanoxia Deep Silence 1
Cooling
Noctua NH-D14
Keyboard
Microsoft Digital Media Pro
Mouse
Logitech Wireless
Internet Speed
80 Mb / s
Browser
Chrome
Antivirus
Defender, Malwarebytes Free & AdwCleaner
MS Print to PDF doesn't work. I removed it in Windows features then get the error shown on trying to reinstall it.
Turn off the Print Spooler service by opening an elevated cmd window and typing net stop spooler, then try again to reinstall the feature.
 

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Turn off the Print Spooler service by opening an elevated cmd window and typing net stop spooler, then try again to reinstall the feature.
The problem was most of the standard ports were missing including PORTPROMPT: used by MS Print to PDF. After a repair install all is now OK with a full set of ports shown below.
1701845020729.png
 

My Computer My Computer

At a glance

Windows 11 ProCore i7-13700K64 GB Kingston Fury Beast DDR5Gigabyte GeForce RTX 2060 Super Gaming OC 8G
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Core i7-13700K
Motherboard
Asus TUF Gaming Plus WiFi Z790
Memory
64 GB Kingston Fury Beast DDR5
Graphics Card(s)
Gigabyte GeForce RTX 2060 Super Gaming OC 8G
Sound Card
Realtek S1200A
Monitor(s) Displays
Viewsonic VP2770 & Dell (secondary)
Screen Resolution
2560 x 1440
Hard Drives
Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
PSU
EVGA SuperNova G2 850W
Case
Nanoxia Deep Silence 1
Cooling
Noctua NH-D14
Keyboard
Microsoft Digital Media Pro
Mouse
Logitech Wireless
Internet Speed
80 Mb / s
Browser
Chrome
Antivirus
Defender, Malwarebytes Free & AdwCleaner
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