Solved My External HDD is not Showing Correct free Space.


Not so terrible on that system. I've seen sometimes where it gets out of control.
 

My Computers

System One System Two

  • OS
    Win11 Pro 25H2 (RTM+)
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    PC/Desktop
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    Acemagic
    CPU
    Intel i7-14650HX
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    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
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    Integrated
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    Varies as machine will often be moved to locations with different monitors
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    1 x 1TB Gen 4 NVMe SSD
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    Win11 Pro 25H2 (RTM+)
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    Lenovo ThinkBook 13x Gen 2
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    Intel i7-1255U
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    16 GB
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    Realtek® ALC3306-CG codec
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    13.3-inch IPS Display
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    WQXGA (2560 x 1600)
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    2 TB 4 x 4 NVMe SSD
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    USB-C / Thunderbolt 4 Power / Charging
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    Backlit, spill resistant keyboard
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    Buttonless Glass Precision Touchpad
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    1Gb Up / 1Gb Down
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    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
hsehestedt said:
If you get a chance, open an elevated command prompt, run the command below, post the results here:

vssadmin list shadowstorage
Click to expand...
Shadow Copy Storage association
For volume: (C:)\\?\Volume{eac76a9f-a8bc-4fcd-9848-656171d8eae4}\
Shadow Copy Storage volume: (C:)\\?\Volume{eac76a9f-a8bc-4fcd-9848-656171d8eae4}\
Used Shadow Copy Storage space: 5.59 GB (1%)
Allocated Shadow Copy Storage space: 6.06 GB (1%)
Maximum Shadow Copy Storage space: 7.39 GB (1%)

When I use WinDirStat it says my 6tb hdd is 4.7 tb size. Used to be 5.4.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenova
For sure at this point I'd be saving any data on that drive to an alternate source!

What is the exact make/model of this drive?

If you open Disk Management, and click on Volumes, what do you see?

Here's what one of mine looks like, this is a 2TB SSD.

1747761630646.webp
 

My Computers

System One System Two

  • OS
    Win 11 Pro 25H2, Build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14500
    Motherboard
    Gigabyte B760M G P WIFI
    Memory
    64GB DDR4
    Graphics Card(s)
    GeForce RTX 4060
    Sound Card
    Chipset Realtek
    Monitor(s) Displays
    LG 45" Ultragear, Acer 24" 1080p
    Screen Resolution
    5120x1440, 1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 3D NAND NVMe M.2 SSD (O/S)
    Silicon Power 2TB US75 NVMe PCIe Gen4 M.2 2280 SSD (backup)
    Crucial BX500 2TB 3D NAND (2nd backup)
    Seagate 4TB Ironwolf, rotating HDD archive files
    External off-line backup Drives: 2 NVMe 4TB drives in external enclosures
    PSU
    Thermaltake Toughpower GF3 750W
    Case
    LIAN LI LANCOOL 216 E-ATX PC Case
    Cooling
    Lots of fans!
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • Operating System
    Win 11 Pro 25H2, Build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14400
    Motherboard
    Gigabyte B760M DS3H AX
    Memory
    32GB DDR5
    Graphics card(s)
    Intel 700 Embedded GPU
    Sound Card
    Realtek Embedded
    Monitor(s) Displays
    27" HP 1080p
    Screen Resolution
    1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 eD NAND PCIe SSD
    Samsung EVO 990 2TB NVMe Gen4 SSD
    Samsung 2TB SATA SSD
    PSU
    Thermaltake Smart BM3 650W
    Case
    Okinos Micro ATX Case
    Cooling
    Fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
Bram00 said:
Shadow Copy Storage association
For volume: (C:)\\?\Volume{eac76a9f-a8bc-4fcd-9848-656171d8eae4}\
Shadow Copy Storage volume: (C:)\\?\Volume{eac76a9f-a8bc-4fcd-9848-656171d8eae4}\
Used Shadow Copy Storage space: 5.59 GB (1%)
Allocated Shadow Copy Storage space: 6.06 GB (1%)
Maximum Shadow Copy Storage space: 7.39 GB (1%)

When I use WinDirStat it says my 6tb hdd is 4.7 tb size. Used to be 5.4.
Click to expand...
I found an X15 folder on the drive. In properties it says empty but when I check there is 600gb in it! Is it ok to delete this folder?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenova
gunrunnerjohn said:
For sure at this point I'd be saving any data on that drive to an alternate source!

What is the exact make/model of this drive?

If you open Disk Management, and click on Volumes, what do you see?

Here's what one of mine looks like, this is a 2TB SSD.

View attachment 134643
Click to expand...
I found an X15 folder on my driver that appeared empty but is now showing 600 gb. Is it safe to delete?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenova
Right click on the folder and verify if it shows up as truly empty.

1747777000863.webp

Did you turn on show hidden and system files to see if anything is in that folder?

Set these options this way and see if anything shows up in that folder. Don't forget to hide protected O/S files after you're done.

1747776804578.webp
 

My Computers

System One System Two

  • OS
    Win 11 Pro 25H2, Build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14500
    Motherboard
    Gigabyte B760M G P WIFI
    Memory
    64GB DDR4
    Graphics Card(s)
    GeForce RTX 4060
    Sound Card
    Chipset Realtek
    Monitor(s) Displays
    LG 45" Ultragear, Acer 24" 1080p
    Screen Resolution
    5120x1440, 1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 3D NAND NVMe M.2 SSD (O/S)
    Silicon Power 2TB US75 NVMe PCIe Gen4 M.2 2280 SSD (backup)
    Crucial BX500 2TB 3D NAND (2nd backup)
    Seagate 4TB Ironwolf, rotating HDD archive files
    External off-line backup Drives: 2 NVMe 4TB drives in external enclosures
    PSU
    Thermaltake Toughpower GF3 750W
    Case
    LIAN LI LANCOOL 216 E-ATX PC Case
    Cooling
    Lots of fans!
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • Operating System
    Win 11 Pro 25H2, Build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14400
    Motherboard
    Gigabyte B760M DS3H AX
    Memory
    32GB DDR5
    Graphics card(s)
    Intel 700 Embedded GPU
    Sound Card
    Realtek Embedded
    Monitor(s) Displays
    27" HP 1080p
    Screen Resolution
    1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 eD NAND PCIe SSD
    Samsung EVO 990 2TB NVMe Gen4 SSD
    Samsung 2TB SATA SSD
    PSU
    Thermaltake Smart BM3 650W
    Case
    Okinos Micro ATX Case
    Cooling
    Fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
gunrunnerjohn said:
Right click on the folder and verify if it shows up as truly empty.

View attachment 134672

Did you turn on show hidden and system files to see if anything is in that folder?

Set these options this way and see if anything shows up in that folder. Don't forget to hide protected O/S files after you're done.

View attachment 134671
Click to expand...
It's all backup bits of files. No system files. I'm guessing it was created when I was trying to re-index the folder but it said 0bytes before.

Right-clicked on properties and there was 600gb.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenova
Bram00 said:
It's all backup bits of files. No system files. I'm guessing it was created when I was trying to re-index the folder but it said 0bytes before.

Right-clicked on properties and there was 600gb.
Click to expand...
If you don't recognize the data, I'd delete it. After all, this isn't an O/S drive, so all that stuff is yours.
 

My Computers

System One System Two

  • OS
    Win 11 Pro 25H2, Build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14500
    Motherboard
    Gigabyte B760M G P WIFI
    Memory
    64GB DDR4
    Graphics Card(s)
    GeForce RTX 4060
    Sound Card
    Chipset Realtek
    Monitor(s) Displays
    LG 45" Ultragear, Acer 24" 1080p
    Screen Resolution
    5120x1440, 1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 3D NAND NVMe M.2 SSD (O/S)
    Silicon Power 2TB US75 NVMe PCIe Gen4 M.2 2280 SSD (backup)
    Crucial BX500 2TB 3D NAND (2nd backup)
    Seagate 4TB Ironwolf, rotating HDD archive files
    External off-line backup Drives: 2 NVMe 4TB drives in external enclosures
    PSU
    Thermaltake Toughpower GF3 750W
    Case
    LIAN LI LANCOOL 216 E-ATX PC Case
    Cooling
    Lots of fans!
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • Operating System
    Win 11 Pro 25H2, Build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14400
    Motherboard
    Gigabyte B760M DS3H AX
    Memory
    32GB DDR5
    Graphics card(s)
    Intel 700 Embedded GPU
    Sound Card
    Realtek Embedded
    Monitor(s) Displays
    27" HP 1080p
    Screen Resolution
    1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 eD NAND PCIe SSD
    Samsung EVO 990 2TB NVMe Gen4 SSD
    Samsung 2TB SATA SSD
    PSU
    Thermaltake Smart BM3 650W
    Case
    Okinos Micro ATX Case
    Cooling
    Fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
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